Yep, off the top of my head Woolton was Rachel's 'friend' on Facebook and spent some months documenting evidence of Rachel's 'phobia' without raising it with her directly, then presented this 'evidence' to the regulator to investigate. Oh, whilst Woolton was also posting stuff on Woolton's own FB page which, had it been complained about to the regulator, would have potentially attracted greater censure than the wrong think Rachel shared.
I'd like to think Woolton will reflect on Woolton's own behaviour, but I wouldn't put money on it.