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MNHQ

Are you still getting your MN newsletters and roundups?

67 replies

HelenMumsnet · 11/08/2009 22:45

Hello.

It seems a fair few of you are no longer getting our weekly Parenting News emails and/or Talk Roundups (assuming you opted to be sent them in the first place).

We suspect there may be some gremlins in the MNHQ email-sending-out machine - which we working hard to fix - but, if you've noticed an outrageous absence of MN fun in your inbox lately, it's definitely worth:

  1. Checking your Spam folder. Even if MN stuff's never ended up in there before.
  1. Checking your preferences in My Mumsnet. Click on Email options - and check you've selected to receive what you want to receive.
Then click on Your details - have you got a message in red, saying previous attempts to email you have failed? If you have, try just clicking Save Changes (it can't hurt!)
  1. See if you can tweak your Spam settings. If you use Aol, Hotmail or Yahoo, we have some suggestions for you here
  1. Sign up for a Google Gmail account - it's free and they have a good track record of accepting Mumsnet's emails.
  1. Emailing us at [email protected] and having a good moan. We may not be able to wave a magic newsletter wand but we'll try.

Oh, and there's no Parenting News this Thursday but there is a Talk Roundup this Friday.

OP posts:
growingout · 14/08/2009 20:35

This reply has been deleted

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WhatFreshHellIsThis · 14/08/2009 20:34

I added all those addresses and things to my contacts and did all that nonsense, and my Roundup hasn't arrived today, for the first time in ages. Where is it?

Hassled · 14/08/2009 20:13

None here either, and I usually have no problems - am gmail.

VulpusinaWilfsuit · 14/08/2009 18:38

haven't had it yet, for the first time ever

MNHQ
BigTech · 14/08/2009 16:22

Hello lovelies,

The Talk round up has not finished sending to everyone yet. Please bear with us and it should be in your inbox soon.

morningpaper · 14/08/2009 15:33

oooh you are cheeky

ClaireDeLoon · 14/08/2009 14:28

I have not had a roundup today and I was so looking forward to it too

MatNanPlus · 14/08/2009 09:28

Live.co.uk works

QuintessentialShadows · 14/08/2009 08:25

ner ner!

MNHQ
JustineMumsnet · 14/08/2009 00:34

MP you're sacked!

QuintessentialShadows · 13/08/2009 22:49

No I dont. But I dont think we need roundups anymore, there is the DM roundup, surely one is enough?

WhoSoldMyPrivacyToTheDM · 13/08/2009 22:30

Oy Helen here's an idea - why don't you tweet when there is a round up and link to it and then those of us who don't get it but are on twitter will know to look out for it - can't miss what we don't know about can we?

Psychobabble · 13/08/2009 22:13

This reply has been deleted

Message withdrawn at poster's request.

RedBlueRed · 13/08/2009 19:03

I don't receive emails any more. I logged in the other week and had a message saying that the last email you sent me bounced.

The email address you had was correct but I retyped it anyway, however, nothing has come through since.

happystory · 13/08/2009 09:43

Mine to go to a hotmail account. I always get the round up but the parenting news sometimes goes to 'spam' and sometimes I don't get it at all

arolf · 13/08/2009 09:42

I have a gmail account, and have set it to receive anything, plus set mumsnet to send anything, but am not receiving emails - not even to spam. It's just since the site changed its design a bit a few weeks back.

NotanOtter · 12/08/2009 23:58

no i am not

GodzillasBumcheek · 12/08/2009 18:25

I use a Yahoo account, did get the emails sent into spam but then just marked 'em as "not spam" and they've arrived in my inbox ever since. So no probs here.

RustyBear · 12/08/2009 17:21

wmmc - I've only been on googlemail less than a year & got a googlemail address.
I can log in to my inbox with either @gmail or @googlemail, (though I've noticed that the Google toolbar autofill thing has recently stopped offering @googlemail as an option for my login, though it still does when I log in to other sites including MN). When I log in, it has name@googlemail at the top

But I just tried sending test emails from hotmail to both gmail & googlemail & only the googlemail one got through.

I think I am getting everything I should from MNHQ - news, round-up & I also got the holiday suggestions (I might actually try some on my bored can't-get-a-holiday-job student DD )

whomovedmychocolate · 12/08/2009 17:00

Ah now that's interesting Helen because I've just spoofed a header from [email protected] and it failed to get through - so I reckon you are tripping the spam filters at btinternet at least.

Also, my talk roundups when they do arrive are delayed at least 24 hours so I reckon you are blacklisted.

Happy to receive test messages btw if you want to do any testing

Jux · 12/08/2009 16:00

I've just checked my registration details and e-mail status and have discovered that I am down to receive everything you could possibly throw at me! However, I have never received anything other than the round-up and the news thing. Weird huh?

Not too sure what I've received in the last couple of weeks though. (I get sooooooo many e-mails [sigh])

HelenMumsnet · 12/08/2009 10:49

This reply has been deleted

Message withdrawn

BertieBotts · 12/08/2009 10:17

I have just checked and had a red box though the settings seemed to be correct. I thought it had been a while!

How often are the child development emails meant to come, I had one at 9 months so when should I expect the next one?

ninja · 12/08/2009 09:49

mine's started going into my spam box recently - now out!

StealthPolarBear · 12/08/2009 09:48

I've not had either for a while (since I got the last roundup saying there would be a summer break) and I assumed it was just a summer break. I'll check on Friday - it's the highlight of my week!