... i'm not sure i do.
i can understand why some people have misgivings about the way that we have treated people on here, the jeering etc can't be that nice to be on the end of. otoh i feel that the schlebs are too able to skitter off the hook and treat us like dafties.
does the problem lie with MNHQ?
what are Justine etc saying to people?
are they advising them to look at MN first, or are they hopeful that they don't?
why on earth are we asked to waste our time coming up with questions that MNHQ then doesn't get them to answer?
are they even in the same room as MNHQ? cos if DG for example was just logging on from her home office (i imagine it a pale farrow and ball green, with floating shelves stuffed to the gills with byron - not tanya) then why all the 'oh she can give us a few minutes more' etc etc. why can't they just come back adn answer questions later?
and WHY do they think we're stupid?