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Original poster

search is only half fixed?

60 replies

Furball · 19/03/2009 09:41

you can now choose your topics but then the results show all topics anyway

OP posts:
katz · 01/04/2009 21:37

still not working.

lilymolly · 01/04/2009 20:37

My search wont work , either normal or advanced

giraffescantdancethetango · 01/04/2009 20:36

doesnt work at all, if i click the button it wont even take me to search page, was fine yesterday.

MNHQ
HelenMumsnet · 01/04/2009 20:33

Oh dear. It should be working fine in both Classic and Mumsnet New - and does seem to be working fine from this end.

Anybody else having problems?

merryberry · 01/04/2009 19:37

oh well i'm off then, can't do what i came on to do. i miss it hope it gets fixed soon

HecAteTheEasterBunny · 01/04/2009 18:55

i cant get advanced search to work either. now I can't see who's talking about me.

LIZS · 01/04/2009 18:50

no sorry , I click on the purple button (using Classic) but nothing happens.

MNHQ
HelenMumsnet · 01/04/2009 18:48

Hello. Please give it another go - it should be working much better now

LIZS · 01/04/2009 18:16

seemed to work earlier today but the button has moved and when I click on it now nothing happens ....

Flier · 01/04/2009 18:14

I can't get advanced search to work, was working up until end of last week.

LIZS · 01/04/2009 18:13

Is the Advanced Search button not working ?

MNHQ
HelenMumsnet · 25/03/2009 10:35

flowerybeanbag: sorry, we honestly didn't mean to upset you or imply anything about your Search abilities.

We realise Search is not working for you as it used to and that this must be incredibly annoying.

We've been trying to find out what's causing the problem for you (because it's working fine for us at MNHQ) and, in the course of doing so, have realised that we really ought to make Search more user-friendly - NOT because we think you can't cope with it but because we don't think that anyone should have to use something that's not very intuitive.

Your problem with Search is quite specific (and nothing to do with how you're using it) but we do know that other posters do have problems finding their way around all the different functions within it.

So, the plan is to work on making the Search functions more intuitive and, in the course of doing so, try to fix the problem you're having with making the choice of Topics stick.

Hope that's a bit clearer - and sorry for all the confusion.

flowerybeanbag · 25/03/2009 08:49

Change the search function if you like.

Personally I find it perfectly easy to understand, I would just like it to work. I'm not overly happy about the implication that the reason it isn't working is because it isn't user-friendly enough for people to cope with.

There is no point being able to select topics if the resulting search takes no notice of the selection made and searches all topics anyway. That's nothing to do with it not being user friendly, that's it not working. I'm not using the new fancy search by time facility, I'm just trying to use the same search by topic facility we used to have which is no longer functioning.

I would say getting it to actually work is probably more important than a redesign.

ellingwoman · 24/03/2009 17:24

While I have your attention bigtech would it be possible to fix a weensy problem for me?

I have to log in every time I come on Mumsnet due to some cookie thing but if I enter my details incorrectly (happens a lot ) then the error message in the log-in window pushes the 'submit' box off the screen. This means I have to exit the log-in window and come back and hit the log-in box to open the log-in window again. Takes all of 5 seconds but nonetheless ANNOYING. Have I made sense? Can you fix it?

IAmDemented · 24/03/2009 17:13

irrestible ? WTF okay brain tired must leave.

IAmDemented · 24/03/2009 17:12

sorry I name changed, just to add to the confusion.

Feline

I am leaving now, honest.

IAmDemented · 24/03/2009 17:11

No probs Big tech.

constructive critism, irrestible comments.

yes that's me.

Now you are going to log me off for a week or something, no doubt. Yikes no access to mumsnet.

I am very very very sorry. I realise you are a very very hard working indivdual and you will take care of this very minor search problem.

Better?

MNHQ
BigTech · 24/03/2009 17:09

I have obviously misunderstood your previous post.

I am in the process of changing the search function so it is easier to understand so hopefully this will work better for you.

Oh, and thank you FelineOkay for your "irresistible" comments.

MNHQ
HelenMumsnet · 24/03/2009 17:08

flowerybeanbag (and anyone else who's having problems with this): it's becoming clear that the Advanced Search function is not as user-friendly as we'd like it to be.

We've probably got too many buttons/options/pop-up windows going on altogether.

We're going to work on making it more intuitive - without losing any of the nice little twiddly bits that make it useful (when it works).

Please bear with us for a little while longer while we tinker about.

FelineOkay · 24/03/2009 15:41

hehe

FelineOkay · 24/03/2009 15:41

Come on Tech, get it right will you.!

Sorry, couldn't resist.

flowerybeanbag · 24/03/2009 15:40

Yes. I realise that. As mentioned by me 19 March 11.24am. As I am not searching by time, I am not using the button to search by time I am using the one to search by topic.

MNHQ
BigTech · 24/03/2009 15:35

There are TWO search buttons. One at the bottom of the first blue section named "Find Messages" and one at the bottom of the second blue area named "Find Messages by time".

You cannot use the search button at the bottom of the second blue area "Find Messages by time" when you are trying to search for messages in the first blue area "Find Messages".

Please test and let me know.

MNHQ
HelenMumsnet · 24/03/2009 15:06

Oh dear, we're so sorry.

I shall try to find out what's going wrong for you.

flowerybeanbag · 24/03/2009 14:41

No, the same thing, I can select topics but the search produces results for all topics.