Please or to access all these features

Site stuff

Join our Innovation Panel to try new features early and help make Mumsnet better.

See all MNHQ comments on this thread

How long does it take for a private message to be passed on and does mumsnet always pass them on?

45 replies

northernrefugee39 · 17/10/2008 10:43

I used cat two days ago I think, and the person I sent the message to hasn't received it, (they have since emailed me)
Why would that be?
We have both paid our £5.00, I would hope that means a private message would be received.

OP posts:
bluesky · 18/10/2008 12:50

so if you can't manage a steiner battle you want with justine instead??

ADragonIs4LifeNotJustHalloween · 18/10/2008 08:24

Northernrefugee, are you happy to foot any legal bill MNHQ might incur?

ilove · 18/10/2008 08:15

Well you learn something new every day...I've activated my CAT thingy now tho i'm sure no one will send me one!

northernrefugee39 · 18/10/2008 07:25

Why is answering another mother's question, in a very restrained manner I might add, called a battle?
It is the people threatening who are making this a battle. I hardly posted anything, and haven't since your last email saying you'd ban me if I did.

OP posts:
northernrefugee39 · 18/10/2008 07:21

Ah well- yes, the age is irrelevant, I was being a bit facetious. I'm sorry you're blue in the face....correcting cream ?

"a) we don't know who's telling the truth"
WTF
I take great great exception to this Justine.
I would also have thought it would be a simple question to answer, with all your experience, and of course, the apparent ammount of threats you are receiving, to ask which parts of the posts constitute a legal threat. This is what mystifies some of us...as a place of support and advice, it would seem the first question to ask.
I and other peope have asked this many times, but now realise you seem to doubt the truth.
It isn't only me who posts about this you know. Or... perhaps you don't believe that either?

OP posts:
JustineMumsnet · 17/10/2008 22:38

ilovemydog we passed the CATs on - latest post was in response to NR's comments about our actions on the Steiner threads

MumofMonsters - well yes, that's the point I think. Although tbh we only skim them for hairy truckerness - very often we'll only read the first few words and send on...

MerlinsBeard · 17/10/2008 21:58

as a mini hijack - do CAT messages get read by MNHQ then before they are passed on?

ilovemydog · 17/10/2008 21:58

But wouldn't it be a private message?

JustineMumsnet · 17/10/2008 21:51

Well, as we've explained till we're somewhat blue in the face NorthernRefugee we can't risk leaving stuff up in the face of legal threats (and the age of the person(s) making the threat is not strictly relevant). Truth is a defence in a libel action but:
a) we don't know who's telling the truth
b) it can cost an awful lot in time and money to get to the point of proving it either way
(As you know we have some experience of this).

Judging from this post and much of your other correspondence you clearly think that Mumsnet is not a place for "advice, support and free speech". I'm sorry about that and obviously we disagree but it does kind of beg the question of why you're still here pursuing this particular battle? That's not to say that you, personally, are not welcome but as we've said before we aren't going to get sucked into the Steiner vortex and risk the whole of Mumsnet in the process.

northernrefugee39 · 17/10/2008 17:46

Oh Hi Justine-

I sent a couple, but haven't heard back if they went into the wrong folders etc...

Thanks for clearing that up...not that I could really believe that they would be censored ...

Well, what with all the shenanigans on the Steiner thread which no one is allowed to contribute to, even if someone asks about Steiner education on an education thread, another Mum is not allowed to answer.....but old men are allowed to get whole threads deleted....strange that eh?

And there was I thinking this was a place for advice, support and free speech...

Many people certainly wouldn't want families to go through what we, and lots of others have.

OP posts:
onager · 17/10/2008 14:48

Do they have to be checked before 'passing on' would that cause a delay?

JustineMumsnet · 17/10/2008 14:37

Hello northernrefugee39,
No idea why this mail didn't go through - we have certainly sent them on. Best for you both to check your registration details, deleted folder etc.

Absolutely nothing to do with Steiner. In fact I passed on a load on the other night from the woman who's doing the report/investigation into Steiner.

(So put that put that conspiracy theory down right now!)

We would only not send on if a CAT broke our usual rules ie personal attack, obscene, spamming etc.

FimboGotAxed · 17/10/2008 13:31

Why don't you report your own post (press the red exclamation mark) that way MNHQ might see this and respond.

pumpkinscantdancethetango · 17/10/2008 13:31

I sent my first ever one last night...wonder if person has cat enabled.

AnarchyAunt · 17/10/2008 13:29

Are you sure it didnt get sent to recipient's junk mail folder? Mine used to go there before I marked them 'not junk', and if its set to delete junk automatically that could mean you never see them.

Can't really see MNHQ censoring private messages - not even Bounty do that

northernrefugee39 · 17/10/2008 11:59

hmmmmm.... so- I wonder if mumsnet towers have any theories as to why my private message wasn't received?

Was it anything to do with deleting a Steiner thread I wonder?

Because it seems then, that
If anyone asks advice about alternative education on the education thread, we are banned from answering.

We are banned from saying do your research and look at these websites.

We are also banned from sending PRIVATE MESSAGES to people?

I really can't believe this is so, but I would like an explanation please.

OP posts:
AnarchyAunt · 17/10/2008 11:35

I have always recieved CATs really fast.

I did have to set my profile to recieve them though as its not automatic.

northernrefugee39 · 17/10/2008 11:22

Yes, mine certainly are and I'm fairly sure the other person' were- I'll mail them to find out.
I just wondered how long it is meant to take, or whether the messages are censored atall. There is a bit which says mumsnet reserve the right not to send the messages or something; but what would be the criteria for not sending something, unless it was obviouslty threatening or what ever- which i hasten to add - mine weren't!

OP posts:
AnarchyAunt · 17/10/2008 10:46

Its in the 'email preferences' section of your registration details.

AnarchyAunt · 17/10/2008 10:45

Have they got CAT enabled on their MN account? You have to click something that allows CATs, otherwise they aren't recieved.