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MNHQ

Mumsnet site slow? Problems with Ads?

55 replies

YetMoreTech · 19/05/2008 13:07

For some users, Mumsnet is slow. It's a problem with the advertisements.

It's only a problem for some people and not others; what we need to try to do is pin it down a bit more. Lots of people have no problem whatsoever, but clearly a not insignificant number do have a problem. We'd love to help those that are having the problems, but to do so we need to get some more information.

What would be really helpful is if people could let us know the following information if they experience a problem. If you don't know the answers to all the questions don't worry, just answer those you can.

Operating System - Windows 95, 98, 2000, XP, NT, Vista? Mac OS X? etc.

Age of computer (particularly if you don't know what Operating System you're using)

Browser Version - to find this if you're using Windows, go to the Help menu and click About Internet Explorer, or About Mozilla Firefox (if you're using a different browser you probably already know how to find out the version). If you're using a Mac, go to the menu to the left of the File menu which will be the name of the browser, and choose About.

Kind of internet connection - dial up modem, ADSL, cable modem, office connection, etc.

Any other information that you can provide might be useful too.

If we can see a pattern in it then we will have something to talk to the ad serving company about.

OP posts:
mummylin2495 · 19/05/2008 21:37

windows xp
3yrs old
internet explorer
virgin broadband

pages keep going white and taking ages to load.|It happened last night as well so i logged off !!!

robinpud · 19/05/2008 21:28

Should have said that when a page is slow to load, theessage in the bottom left hand corner refoer to ad double click and quantum something.. if it slows down any more I will have time to write it all down!
Ok- ish tonight tho'

robinpud · 19/05/2008 21:25

computer- less than 5 month old Vista home premium
Cable boradband- virgin
IE 7, but same problem with friefox

PinkChick · 19/05/2008 20:22

sorry, with virgin media and using IE

PinkChick · 19/05/2008 20:22

windows xp
approx 5 years old
7.0.5730.13
broad band

earlier it stuck on opening products where the sainsburies ad was..it wouldnt do anything, not even go abck?

CapricaSix · 19/05/2008 19:48

This reply has been deleted

Message withdrawn at poster's request.

booge · 19/05/2008 14:52

Imac G4 OSX 10.4.11 firefox 2.0.0.14 Often slow for me, seems to freeze on some ads.

VictorianSqualor · 19/05/2008 14:52

I've took adblocker off now and it's fine.

umberella · 19/05/2008 14:48

Mine is also excruciatingly slow (in the evening normally) but okay at other times.

MacBook - OSX 10.4.11

Age of computer: 6m old

Browser: Firefox 2.0.0.14

Internet connection: virgin broadband (via BT line), wireless connection

PenelopePitstops · 19/05/2008 14:47

mine goes through slow periods and fast periods where every other website works fine

IE7

XP home service 2 i think

computer 2.5 years old

Virgin broadband 20mb wireless connection

OhYouBadBadKitten · 19/05/2008 14:44

pc age: less than 6 months
op: xp
browser firefox 2.0.0.14
connection: virgin broadband hardwired through wireless router.

def was hanging up on doubleclick and somewhat google-analytics. don't want to undo my adblocker until really confident it'll be ok as it took me ages to set it up how I like it.

VictorianSqualor · 19/05/2008 13:50

It was doubleclick as well.

VictorianSqualor · 19/05/2008 13:49

Op system:- windows xp
Age of computer:- 4 years
Browser version:- Mozilla/5.0
Internet connection:- ADSL

It was terrible yesterday til I put my mozilla ad-blocker on, now it's fine.

UnquietDad · 19/05/2008 13:47

Puss - What's the program called that opens when you go on the internet? Firefox, Internet Explorer, safari?...

PussinJimmyChoos · 19/05/2008 13:42

How do I find my browser??

littlelapin · 19/05/2008 13:41

This reply has been deleted

Message withdrawn at poster's request.

tortoiseSHELL · 19/05/2008 13:32

Had problems for a while, yesterday was desperate, put adblocker on, no problems now.

Age of computer - nearly 2 years old
Browser - firefox 2.0.0.1.4
OS - Windows XP (2002)
Virgin Media broadband connection

Carmenere · 19/05/2008 13:30

Windows XP
1 yr old
Firefox but tried it out on IE too and it was still dreadful
Broadband
Doubleclick seemed to be the thing that was causing so much trouble yeaterday
hth

UnquietDad · 19/05/2008 13:28

OS: Windows XP.

Age of computer: 4 years.

Browser: Mozilla Firefox 2.0

Connection: 2Mb broadband

I had problems, but have now installed AdBlocker on Firefox and no longer do.

ShowOfHands · 19/05/2008 13:25

Vista, 6 month old laptop, IE7, wireless thingywhatsit router jobby on the windowsill.

Sooooo slow, times out a lot too.

MehgaLegs · 19/05/2008 13:25

Like coppertop mines ok today but I had a few slow days last week.

Operating System - Windows XP

Age of computer - 2 years

Browser Version- 5.1.2600 (? not sure about this bit)

BT Yahoo Broadband connection

vonsudenfed · 19/05/2008 13:24

The same, much faster today than yesterday, but still not great.

Mac OSX 10.5.2
Safari 3.1.1
on a reasonably new iMac, popups blocked
BT Broadband

The other thing that really irritates me about the ads is that there are some which are so scripted/moving/refreshing/whatever that they prevent my computer from going to sleep. That alone is almost enough - however much I don't want to hurt you income - to make me get Adblocker for Safari.

onepieceoflollipop · 19/05/2008 13:20

Hi

Vista, pc is 1 year old, Internet Explorer 7

BT Broadband.

Very slow yesterday (and at other random times) but yesterday was the worst ever. NO problems today.

Haven't tried any ad blocking or indeed any other strategies to sort it out - wouldn't know where to start.

PussinJimmyChoos · 19/05/2008 13:20

Mnet a lot faster today though but here is the info:

Windows XP
PC 2 years old
Virgin Broadband

and...to my shame I can't find the browser version.....

but hope this helps!

EffiePerine · 19/05/2008 13:17

it was MUCH slower yesterday, I couldn't access MN at all. Today it's slow but just about workable. If you're patient.