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Original poster

Consent pop up on every page

31 replies

bluesuitcase · 02/02/2023 18:32

Is anyone else having to ‘manage consent’ on a pop up on every single page? It’s been like this since this morning. So whenever I click a new thread I’m having to manage consent before I can read it.

I’m using safari on an iPad if that helps.

OP posts:
MNHQ
LilyMumsnet · 13/02/2023 18:11

sd249 · 13/02/2023 17:04

Hi I am having this constantly on edge. Cleared everything etc but nothing is working.

Can we ask if your browser is up to date?

sd249 · 13/02/2023 17:04

Hi I am having this constantly on edge. Cleared everything etc but nothing is working.

MNHQ
YetAnotherBeckyMumsnet · 07/02/2023 12:31

Hi all - just to update you that we're working on fixing the issue. In the meantime, please follow the instructions below to clear cookies:

Safari

iPhone & iPad
Navigate to your settings
Click on ‘Safari’
Scroll to the bottom and choose ‘Advanced’
Click on ‘Website Data’
Type ‘Mumsnet' into the search box
Swipe left on ‘Mumsnet’ and choose ‘Delete’

Chrome

Computer - Delete specific cookies

On your computer, open Chrome
At the top right, click More ⋮ > Settings
Click Privacy and security
Cookies and other site data
Click See all site data and permissions
At the top right, search for Mumsnet
To the right of the site, click Remove
To confirm, click Clear.

Android - Delete specific cookies

On your Android phone or tablet, open the Chrome app
Visit Mumsnet.com
To the right of the address bar, tap More ⋮ > Info > Cookies.
Next to the number of cookies in use, tap Delete

iPhone &iPad - Clear all cookies

On your iPhone or iPad, open the Chrome app
At the bottom right, tap More ⋮ > Settings
Tap Privacy > Clear Browsing Data.
Tick Cookies, Site Data. Untick the other items.
Tap Clear Browsing Data > Clear Browsing Data.
Tap Done.

MNHQ
YetAnotherBeckyMumsnet · 06/02/2023 13:09

Hello, everyone - sorry to hear this is annoying you all. Clearing cookies has worked for some users in the past - and clearing the cache has also done the trick for others.

In the meantime, we're going to look into what's causing this now and get back to you with a solution - if anyone else is experiencing consent popups on every page, please let us know along with your device and browser. Thank you.

walking · 06/02/2023 12:43

Has been the same for me for months so I've more or less stopped reading and posting on my laptop. Less often on my phone though.

Doesn't matter if I click 'no', reject, confirm, or 'accept all'- it pops up the second I press the next page too. So annoying.

In another thread about this someone recommended clearing cookies, that helped some people but no change for me.

ZittiEBuoni · 02/02/2023 18:39

Just started happening to me too - Chrome on laptop, so I guess browser/format is not the issue.