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Original poster

Search not working

30 replies

AutisticLegoLover · 21/01/2023 09:14

If I search for a user it comes up with no results. Is this deliberate or a glitch? Thank you.

OP posts:
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Original poster
AutisticLegoLover · 12/05/2023 22:00

Still doesn't work on the iphone app for me either.

OP posts:
rickdeckardandhissheep · 12/05/2023 21:22

@HopeMumsnet This is still not working for me (iPhone app). Has there been an update from you that I've missed, or is it still not working?

MNHQ
HopeMumsnet · 15/02/2023 08:10

Hello there,
Sadly right now we can only continue to apologise and confirm that it's on the list of fixes. It's frustrating, but you will hear back as soon as we have something. Thanks for the examples, hopefully that will be useful, and apologies again.

C8H10N4O2 · 30/01/2023 15:06

Thanks for the update . In fact my own examples were using username already and still retrieving either no results or very few results - username is what I tend to use most when looking for a specific thread.

The defaulting to a one year history rather than all time is matches on to the same timeline.

MNHQ
HebeMumsnet · 30/01/2023 12:36

Afternoon, everyone. And thanks for your patience on this. We are still looking at this issue - it's not an easy fix unfortunately and there's a lot of user feedback that we need to go through. So we are on it, but a fix isn't going to be immediately imminent to be honest.

Until it's sorted, the best place to do username searches is in advanced search because there's a specific field to enter usernames so it's more accurate than filtering, and the main search also doesn't search all posts - it only searches thread titles and opening posts.

Hopefully that helps a bit in the meantime. We'll post in Site Stuff as soon as there's any update.

C8H10N4O2 · 29/01/2023 15:51

LilyMumsnet · 27/01/2023 19:35

Hello

Apologies all - we don't need a video.
We're looking at this now and we will update when we have more information.

Any update on this? I still have the problem in exactly the same form as described in my post to this thread on 23/1.

Search still defaults to one year instead of all time, still fails to find anything other than a handful of posts scattered across mostly older time periods.

Looks a lot more like back end search issue than a device issue from here.

MNHQ
LilyMumsnet · 27/01/2023 19:35

Hello

Apologies all - we don't need a video.
We're looking at this now and we will update when we have more information.

fairysimples · 27/01/2023 17:34

Like not being funny but don't you have an old iPhone lying about that tech can use to test the issue?

ThePear · 27/01/2023 17:33

Mines the same as the screenshots Crooked posted. Copy and paste a username into search bar and that’s the result every time. No results, and in the username list on the left box there’s that thing about a ‘temp change by MN’

MNHQ
LilyMumsnet · 27/01/2023 15:12

myrtleWilson · 26/01/2023 19:13

Still having same issue

Please can you send a screen recording over to [email protected] referencing this thread - it would be a big help in replicating the issue.

myrtleWilson · 26/01/2023 19:13

Still having same issue

ThePear · 26/01/2023 16:35

I have this issue too, the ‘no results’ and the ‘temp change by MN’. It’s not a device issue.

MNHQ
LilyMumsnet · 23/01/2023 16:10

If anyone is able, please do send a screen recording over to [email protected] referencing this thread - it would be a big help in replicating the issue.

MNHQ
LilyMumsnet · 23/01/2023 15:52

Hi all

We're looking into this now.

Please can you continue to let us know what browsers and devices you're using to access the site?

crookedhoosie · 23/01/2023 14:55

Also. When I go into search on the mobile site (iPhone) and select search by user name it pre populates and it's weird -
See attached - temp change by mumsnet? What's that?

Search not working
BertieBotts · 23/01/2023 14:52

In the new search, there was no specific user search - BeckyMumsnet and HebeMumsnet, you seem to be referring to the function on the old AS of user search.

But since the big site makeover, the normal search has shown user posts, without running a specific search for posts by user.

Now it's not Confused

BertieBotts · 23/01/2023 14:49

Have you reverted to the old search? I have also noticed it's not working as the "new" search had been. And there's a link to advanced search that I hadn't noticed before.

In a way good because the Advanced Search link takes you to what looks like the old AS, which I had missed.

However, I'd got used to the new search and it's a bit strange to have it now not work as it has been for the last few months.

Surely somebody in the tech department must know if you've switched the new search off!

C8H10N4O2 · 23/01/2023 13:40

I get the same since the last couple of days at least.

Any search by name comes up with no posts and the default time period has changed from "all time" to the "last year". What I see is "No results, Your search came back empty".

If I change the time range to "All time" then a handful of posts come back from a few years ago. This behaviour persists across several random names I've tried.

On a MBP running Ventura, on all three different browsers - this looks like a search issue rather than a webpage issue.

crookedhoosie · 23/01/2023 10:24

Here you go

Search not working
Original poster
AutisticLegoLover · 23/01/2023 10:10

Photos don't post on the app either.

OP posts:
PAFMO · 23/01/2023 10:10

If you go onto Advanced Search it works.

MNHQ
HebeMumsnet · 23/01/2023 10:09

Thanks for the information, everyone. If anyone is able to get a screenshot of what happens when you do a user search and can post it here, that would be really helpful, too. Thank you. Flowers

crookedhoosie · 23/01/2023 06:55

Not working for me either. iOS app on iPhone

GCAcademic · 23/01/2023 06:47

I noticed this wasn’t working a couple of days ago, but it seems to be now?

vvork · 23/01/2023 06:36

Same