It would also be really helpful if you could share with us a screenshot of your full screen when you get the pop-up. So not just a clipping of the pop-up, but the whole window - basically everything you can see on your screen. If you don't want to do this on the site, please email [email protected] with the subject 'consent pop up'. Thanks, all - we'll try to get this sorted out ASAP. 🙏

@AdoraBell thank you - could you also please let us know which device and browser you're using?

No worries @EmmaAgain22 . Just give us another shout if it starts up again and if you happen to get a screenshot, even better.

Sorry to hear that you're being bothered by this - can we ask which device and browser you're using to access the site? We'll get our Tech team to take a look.

Also, any screenshots you can send us would be really helpful. You can post them on here or email them to us on [email protected]

We'll wait to hear from you.