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See all MNHQ comments on this thread

Really slow to respond to troll reporting!

66 replies

BIWI · 21/10/2022 21:26

The M&S/Aiden/water/sea monster troll comes back every day. Most of us can spot them really easily. Today they've been back wanging on about bison and animal breeding.

It's so obvious it's the same person, yet their posts have stayed up for hours. If we can spot them, why does it take MNHQ so long to confirm that it's the troll and delete the threads? Do you not all talk to each other about reports that you're getting in, and/or your own suspicions?

OP posts:
MarshaMelrose · 22/10/2022 12:16

Why does it matter, though? It made me laugh. It didn't harm anyone. If you can spot it a mile off, hide the thread then it won't bother you.

WhereIsMyGlasses · 22/10/2022 12:14

I'm finding the responding to threads really inconsistent, and I don't believe being busy makes for inconsistency.

It seems that one person's opinion (s/he who shouts the loudest) can get a whole useful thread taken down, yet I reported vile hate speech comment on quite an already sneery and horrible thread but both thread and comment stood (not the benefit bashing, more sneering at education).

Why is that...it's actually making me distrust mumsnet and their ability to make consistent and neutral decisions?!

deliverooyoutoo · 22/10/2022 12:13

www.equalityhumanrights.com/en/advice-and-guidance/your-rights-under-equality-act-2010

Mumsnet is a service business. I am a user. I am entitled to protection from harassment on mumsnet, where that harassment is as a result of my protected class.

EndlessMagpies · 22/10/2022 12:12

I didn't mind the bison one staying up for longer, as it was actually rather funny and we all knew it was a troll anyway.

I'd rather MNHQ concentrated on the nasty / disgusting ones tbh.

CadburyPurple · 22/10/2022 12:12

I'm a wheelchair user and I've seen very little evidence of hate on here.

deliverooyoutoo · 22/10/2022 12:11

You're wrong.

It's also a disability hate crime.

Regularsizedrudy · 22/10/2022 12:09

deliverooyoutoo · 22/10/2022 12:07

They are if they contributing to harassment of a protected class on a website which is bound to obey the Equality Act 2010.

I don’t think that’s how that works…

deliverooyoutoo · 22/10/2022 12:07

They are if they contributing to harassment of a protected class on a website which is bound to obey the Equality Act 2010.

deliverooyoutoo · 22/10/2022 12:06

And I'm entitled to avail of the protection I am entitled to in law. I don't have to ignore it and telling me to ignore the troll threads encourages ableism and perpetuates discrimination and harassment.

I'm astounded I have to even say this. It's wrong. And it should be reported. And MNHQ should do what they're legally obliged to in law.

CadburyPurple · 22/10/2022 12:04

deliverooyoutoo · 22/10/2022 11:55

Because it's harassment under the equality act and is illegal.

Opinions aren't illegal.

SudocremOnEverything · 22/10/2022 12:03

I don’t need an explanation, btw. That just encourages this crap.

It’s more that I’m amazed people troll about anything that people could summarise as a pretty ordinary name.

Trolls. 🤷🏻‍♀️

SudocremOnEverything · 22/10/2022 12:02

Wait… there’s an Aiden theme in trolling?

🤯

deliverooyoutoo · 22/10/2022 11:59

No but being disabled is and the disability troll threads I report stay up for days and don't get deleted. We are told to challenge on e thread and educate, which is contrary to the Equality Act

ofwarren · 22/10/2022 11:59

CadburyPurple · 22/10/2022 11:54

Troll hunting isn't allowed either.

Why does it bother you so much. Just ignore.

Reporting trolls IS allowed though.

Reallybadidea · 22/10/2022 11:57

deliverooyoutoo · 22/10/2022 11:55

Because it's harassment under the equality act and is illegal.

Is being a troll a protected characteristic now then?

deliverooyoutoo · 22/10/2022 11:55

CadburyPurple · 22/10/2022 11:54

Troll hunting isn't allowed either.

Why does it bother you so much. Just ignore.

Because it's harassment under the equality act and is illegal.

CadburyPurple · 22/10/2022 11:54

Troll hunting isn't allowed either.

Why does it bother you so much. Just ignore.

ofwarren · 22/10/2022 11:44

Samcro · 22/10/2022 10:56

i wish they would sort out the disability benefit troll

There is a disability benefit troll??

ofwarren · 22/10/2022 11:43

YetAnotherBeckyMumsnet · 22/10/2022 11:05

Hi @BIWI we're extremely busy (or is it bisony) today, which means we're not getting to reports as quickly as we'd like to.

We can spot this one right away - today their threads are not staying up for long - do you mean the one from yesterday?

This troll is bloody weird though. Imagine spending your weekends doing this!

When you delete them I'm guessing they can't sign up with the same email address? Are they creating email address after email address to troll mumsnet? So bloody weird.

BIWI · 22/10/2022 11:41

Thanks @YetAnotherBeckyMumsnet - I agree. Quite what's wrong with that poster is beyond me.

OP posts:
BIWI · 22/10/2022 11:40

Skelligsfeathers · 22/10/2022 10:57

I really don't understand why you feel the need to report threads and expect them to be deleted. It's like small children telling tales and expecting others to be told off.
So what if the poster rattles on about water being poisoned by the queen? Everyone knows it's nonsense and actually it's quite funny sometimes.

Because it's trolling. Which isn't allowed on Mumsnet.

Nor, actually, is it really funny.

OP posts:
deliverooyoutoo · 22/10/2022 11:08

Samcro · 22/10/2022 10:56

i wish they would sort out the disability benefit troll

Same.

deliverooyoutoo · 22/10/2022 11:08

Skelligsfeathers · 22/10/2022 10:57

I really don't understand why you feel the need to report threads and expect them to be deleted. It's like small children telling tales and expecting others to be told off.
So what if the poster rattles on about water being poisoned by the queen? Everyone knows it's nonsense and actually it's quite funny sometimes.

It's not funny.

There are threads that wish harm on animals.

Threads that are incredibly ableist and nasty to disabled people.

YetAnotherBeckyMumsnet · 22/10/2022 11:05

Hi @BIWI we're extremely busy (or is it bisony) today, which means we're not getting to reports as quickly as we'd like to.

We can spot this one right away - today their threads are not staying up for long - do you mean the one from yesterday?

This troll is bloody weird though. Imagine spending your weekends doing this!

CuriousCatfish · 22/10/2022 11:00

Skelligsfeathers · 22/10/2022 10:57

I really don't understand why you feel the need to report threads and expect them to be deleted. It's like small children telling tales and expecting others to be told off.
So what if the poster rattles on about water being poisoned by the queen? Everyone knows it's nonsense and actually it's quite funny sometimes.

It's never funny.