Please or to access all these features

Site stuff

Join our Innovation Panel to try new features early and help make Mumsnet better.

See all MNHQ comments on this thread

Really slow to respond to troll reporting!

66 replies

BIWI · 21/10/2022 21:26

The M&S/Aiden/water/sea monster troll comes back every day. Most of us can spot them really easily. Today they've been back wanging on about bison and animal breeding.

It's so obvious it's the same person, yet their posts have stayed up for hours. If we can spot them, why does it take MNHQ so long to confirm that it's the troll and delete the threads? Do you not all talk to each other about reports that you're getting in, and/or your own suspicions?

OP posts:
New posts on this thread. Refresh page
deliverooyoutoo · 22/10/2022 20:55

I don't understand what I posted that was so wrong though?

SudocremOnEverything · 22/10/2022 20:46

I can imagine you don’t. I don’t always either. Sometimes it’s just really awful stuff.

deliverooyoutoo · 22/10/2022 20:44

I never troll hunt. I report. There's no hate speech button on the app so I'm going to report and in my report explain it's against equality act and hate speech. I'll also try to challenge on thread but sometimes I don't have the resilience to do so

SudocremOnEverything · 22/10/2022 20:32

Regularsizedrudy · 22/10/2022 19:44

Apologies @deliverooyoutoo i misunderstood your post

Me too.

I think reporting something for being ableist or otherwise discriminatory is absolutely fair. There’s a ‘hate speech’ option.

It’s not troll hunting to say on a thread that the things someone is posted are discriminatory and unacceptable. They don’t have to be a ‘troll’ to have said something that isn’t ok.

Regularsizedrudy · 22/10/2022 19:44

Apologies @deliverooyoutoo i misunderstood your post

vodkaredbullgirl · 22/10/2022 17:45

I got told I was a troll on 1 thread, soon got deleted and I've been here many years.

deliverooyoutoo · 22/10/2022 17:42

Where have I trolled online activities? There's a statement further down the thread that I am trolling online activities and I'm not. I report to mumsnet every time.

What I will do is change what I say in my report when something is ableist.

WhileMyGuitarGentlyWeeps · 22/10/2022 17:31

Samcro · 22/10/2022 10:56

i wish they would sort out the disability benefit troll

This. ^ I am sicking of seeing these offensive threads bashing the disabled.

deliverooyoutoo · 22/10/2022 17:28

Just to clear something up. I don't troll hunt. I report to mumsnet.

What I will be doing in future is where it is a troll that is promoting harassment against disabled people, by inciting hate or otherwise engendering an intolerant atmosphere by violating my dignity, or something that creates a hostile, degrading, humiliating or offensive environment - I'll call it that in the report.

BIWI · 22/10/2022 16:51

I think you'll find that @YetAnotherBeckyMumsnet may disagree quite strongly with that @MightyOaks Hmm

And stop the lazy use of 'woke' as an insult. Deleting stuff that's racist/ableist/homophobic/transphobic - which is presumably what you mean - is just as important as deleting troll posts.

OP posts:
MightyOaks · 22/10/2022 16:40

I think MNHQ have got some new moderators and I'm purely speculating here but I think that they're much younger and a lot more 'woke' in that, they seem to be focusing more on the politically incorrect than actual offensive posts & threads and outright trolls. Some have been very rude & abrupt in email exchanges, too.

It would also explain why they're not picking up as well on the clues left by the long term trolls who keep reappearing every now & then.

Just my opinion!

BIWI · 22/10/2022 16:36

@TimeForMeToF1y it's a very boring, and also lazy, trope.

OP posts:
SudocremOnEverything · 22/10/2022 16:16

ofwarren · 22/10/2022 15:07

Reporting trolls using the report function is NOT troll hunting.

No. That’s why MN ask people to do that - rather than troll hunt.

but it’s not because of the equalities act.

TimeForMeToF1y · 22/10/2022 16:07

ofwarren · 22/10/2022 16:03

You are taking the phrase far too literally. They are just taking the piss by calling them children.

No it's not that, it's a common trope on here that trolls are more common in the school holidays. It's not meant as any kind of insult, it is literal but no one ever has an explanation that makes sense.

ofwarren · 22/10/2022 16:03

TimeForMeToF1y · 22/10/2022 15:55

That doesn't make sense either, who is so busy during school terms that they don't have any spare time for the internet? The only group that could maybe fit that might be teachers but no one thinks teachers spend their holidays trolling on here do they? That's just daft.

You are taking the phrase far too literally. They are just taking the piss by calling them children.

TimeForMeToF1y · 22/10/2022 15:55

KangarooKenny · 22/10/2022 15:42

It’s not about internet access, it’s about having time to kill.
Anyway, I’m off and won’t be returning.

That doesn't make sense either, who is so busy during school terms that they don't have any spare time for the internet? The only group that could maybe fit that might be teachers but no one thinks teachers spend their holidays trolling on here do they? That's just daft.

watcherintherye · 22/10/2022 15:51

KangarooKenny · 22/10/2022 15:42

It’s not about internet access, it’s about having time to kill.
Anyway, I’m off and won’t be returning.

The water/Liz Truss/underground creatures/M&S troll(s) who have been mentioned on this thread are not school kids with time on their hands. They just aren’t. Maybe juvenile poo/bum/willy threads are, but not these particular ones.

KangarooKenny · 22/10/2022 15:42

It’s not about internet access, it’s about having time to kill.
Anyway, I’m off and won’t be returning.

TimeForMeToF1y · 22/10/2022 15:41

KangarooKenny · 22/10/2022 15:27

Wow, you seem very angry.
i personally have had a very nice day 🌞

Not angry at all I just really really don't understand the half term comment and I've never found an explanation of the thinking behind it. I thought you would be able to explain as you must think it's a thing

No obligation to explain of course I will continue to be baffled by what it's meant to mean. Teachers? School kids? Parents who have taken time off work? But why would any of those groups not have internet access at other time?

KangarooKenny · 22/10/2022 15:27

TimeForMeToF1y · 22/10/2022 13:01

Apart from the fact that it isn't half term everywhere can you explain who only has internet access and/or free time during school holidays. Are you suggesting that teachers are making stuff up or that there are multiple school age children whose pastime of choice is signimg up to websites not aimed at them and concocting involbed fantasies?

Has anyone ever actually met at a child who would do this? If you have I d suggest you get them checked for mental health issues

The school holiday thing is just so stupid, does no one think it through?

Wow, you seem very angry.
i personally have had a very nice day 🌞

ofwarren · 22/10/2022 15:07

SudocremOnEverything · 22/10/2022 15:03

Having a protected characteristic doesn’t mean you trolling online activities are protected under the equalities act. Or that anyone objecting to bad behaviour is ‘harassing you’ or discriminating against you.

we’ve all - every single one of us - got protected characteristics. That doesn’t mean we get to troll people on MN.

Troll hunting is disruptive to the site and possibly encourages rather than deters trolls. That’s why it’s not allowed. Nothing to do with protected characteristics.

Reporting trolls using the report function is NOT troll hunting.

SudocremOnEverything · 22/10/2022 15:03

deliverooyoutoo · 22/10/2022 12:13

www.equalityhumanrights.com/en/advice-and-guidance/your-rights-under-equality-act-2010

Mumsnet is a service business. I am a user. I am entitled to protection from harassment on mumsnet, where that harassment is as a result of my protected class.

Having a protected characteristic doesn’t mean you trolling online activities are protected under the equalities act. Or that anyone objecting to bad behaviour is ‘harassing you’ or discriminating against you.

we’ve all - every single one of us - got protected characteristics. That doesn’t mean we get to troll people on MN.

Troll hunting is disruptive to the site and possibly encourages rather than deters trolls. That’s why it’s not allowed. Nothing to do with protected characteristics.

TimeForMeToF1y · 22/10/2022 13:01

KangarooKenny · 21/10/2022 21:27

You can tell it’s half term

Apart from the fact that it isn't half term everywhere can you explain who only has internet access and/or free time during school holidays. Are you suggesting that teachers are making stuff up or that there are multiple school age children whose pastime of choice is signimg up to websites not aimed at them and concocting involbed fantasies?

Has anyone ever actually met at a child who would do this? If you have I d suggest you get them checked for mental health issues

The school holiday thing is just so stupid, does no one think it through?

deliverooyoutoo · 22/10/2022 12:20

Disability bashing threads www.mumsnet.com/Talk/site_stuff/4660676-disability-bashing-threads I've started a separate thread to discuss disabled bashing trolls.

Itstarts · 22/10/2022 12:18

@MNHQ can you not block the IP address of persistent trolls?