Active discussions

Please or to access all these features

Talk
Site stuff

Join our Innovation Panel to try new features early and help make Mumsnet better.

See all MNHQ comments on this thread

Original poster

Mobile site is all but broken

29 replies

Lougle · 19/10/2022 15:30

Hi MNHQ,

I know we've moaned about this before but the mobile site (Chrome, Samsung) is all but broken. Longer threads take forever to load, forever to refresh. New posts to longer threads can take up to 10 minutes to load. Navigating to 'Threads I'm On' from a longer thread takes over 31 seconds (I timed it).
The bottom bar randomly floats half way up the thread. Even refreshing the screen takes forever.

This new site is infinitely worse than the old site. I'm very happy to email you videos of my user experience if you'd like to see just how awful it is.

OP posts:
EerilyDevilled · 19/10/2022 19:10

You can switch back and forth between 1000 and eg 50 posts per page (I keep having to do this in my settings as annoyingly the ability to see all posts in a thread when you only normally have 50 has gone).

MNHQ
LilyMumsnet · 19/10/2022 19:03

Hello

We understand that it's frustrating but it really will solve the issue whilst we're looking into it. Can you just give it a go for now? Flowers

Original poster
Lougle · 19/10/2022 17:44

@LilyMumsnet I'm really reluctant to do that, tbh. I'm one of the old posters that was allowed to keep 1000 per page. The old site didn't have such an issue with it. The new site is supposedly 'better' but it's so much worse.

OP posts:
MNHQ
LilyMumsnet · 19/10/2022 17:31

Hi @Lougle

Please could you let us know how many posts you're viewing per page? If you switch to fewer, it is very likely to load the slow loading.

Also, could you try clearing your cache? This should solve any lingering issues once you've changed posts per page. Flowers