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See all MNHQ comments on this thread

Original poster

I think the quoting function is a little bit duff.

52 replies

StandingOvulation · 13/09/2022 11:09

It appears that responses to quote posts are either being cut off or not appearing at all.

Couple of snaps to show you:

I think the quoting function is a little bit duff.
I think the quoting function is a little bit duff.
I think the quoting function is a little bit duff.
OP posts:
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MNHQ
AmeliaPMumsnet · 24/10/2022 13:19

Hi @TroublesomeLuck

Thanks for flagging and sharing what you can see! We've taken a look and the blank post in your screenshot is caused by an emoji that your device doesn't recognise, which can happen from time to time. The post contained just one emoji, which is why it looks like there's nothing there at all.

Please do let us know if you see anything else in the app that doesn't look normal!

MNHQ
AmeliaPMumsnet · 24/10/2022 13:11

Hey @butterfliedtwo

I'm sorry to hear that quotes aren't working properly for you! Thanks for sharing your device details 🙏

Are you able to see it today? If not, would you mind sharing a screenshot of what you can see?

TroublesomeLuck · 23/10/2022 11:35

Well it's still not working properly for me (and yes, I have updated the app)

I think the quoting function is a little bit duff.
butterfliedtwo · 22/10/2022 14:43

The quote function has completely disappeared for me when using a desktop PC. Chrome on Windows. Anyone else?

RockaLock · 19/10/2022 09:56

Fab, thank you!

Seems to be working OK at the moment - fingers crossed.

FedUpWithBriiiiick · 19/10/2022 09:10

Thanks @AmeliaPMumsnet.

I've updated the app on iPhone 14 Pro running iOS 16 and issues seemed to have been resolved.

MNHQ
AmeliaPMumsnet · 19/10/2022 09:06

Hi all,

We've now released a fix for the quotes issue. Please update your app to the latest version and they should look much better. Thanks so much for your patience and let us know if you have any questions!

MNHQ
YetAnotherBeckyMumsnet · 15/10/2022 16:07

Hi @RockaLock it's in the process of being fixed - we're so sorry it's taking ages. (FWIW, it's driving me mad too). We have been exceptionally busy and so things are taking longer than we'd like to be resolved. We promise to update you all here once it's been sorted out.

courgettigreensadwater · 15/10/2022 13:47

Mines an iPhone 13pro and app 4.4.17

courgettigreensadwater · 15/10/2022 13:44

This has been happening on my app for weeks now too. Annoying.

Borgonzola · 15/10/2022 11:38

Glad that I finally found a thread on this, I did look before. Nothing under quotes or comments under quotes cut off.

RockaLock · 15/10/2022 11:31

Any update on this yet? It's been going on for aaages now, and it's making following threads very frustrating and difficult.

MNHQ
DawnMumsnet · 04/10/2022 12:00

We're so sorry we don't have anything new to add, other than we're aware how very frustrating this is and we're still working on a fix.

SavingsThreads · 04/10/2022 09:35

Any update @mnhq ? It's only just started happening for me

HaveringWavering · 04/10/2022 09:13

Quote RESPONSE cut off, that should say. I only updated the software yesterday and it's been dodgy since.

HaveringWavering · 04/10/2022 09:12

FedUpWithBriiiiick · 23/09/2022 14:26

Hi I'm having this issue too with iOS 16. Also the font change button for italics, bold etc isn't working, and the trying to add a photo is weird - the photos aren't in any chronological order.

Same issue with photos, and also had a quote cut off in a post last night.

iPhone X on iOS 16.0.2

msssm · 02/10/2022 10:35

I'm getting so fed up. Threads are unreadable.

inappropriateraspberry · 01/10/2022 22:22

It's really hard to follow threads when you can't see the response on a quoted post.

user1496146479 · 01/10/2022 22:18

This is getting super annoying now!! This has been an issue for months!!
Come on @HebeMumsnet
It's impossible to follow most threads now, with so much text missing each time!

MNHQ
LilyMumsnet · 29/09/2022 14:23

We're working on a fix for this at the moment and we are treating it as a priority. Thanks for your patience. We'll update as soon as there's news.

Original poster
StandingOvulation · 29/09/2022 13:54

Any movement on this @HebeMumsnet ?

It's making using the app impossible and that makes me very sad.

OP posts:
msssm · 26/09/2022 18:59

Thank you @HebeMumsnet much appreciated.

MNHQ
HebeMumsnet · 26/09/2022 12:57

Hi there @FedUpWithBriiiiick. No news as yet we're afraid. We have got developers looking at it now and we're hopeful they'll have a solution soon. We will update on site stuff as soon as it's sorted.

FedUpWithBriiiiick · 26/09/2022 09:40

Folks any update on this? Finding that reading/posting on threads is very frustrating at the moment.

FedUpWithBriiiiick · 23/09/2022 14:26

Hi I'm having this issue too with iOS 16. Also the font change button for italics, bold etc isn't working, and the trying to add a photo is weird - the photos aren't in any chronological order.