ACCESS DENIED ACCESS

Blondeshavemorefun · 2022-09-07T05:55:56+00:00

this has happened a few times. On different topics and suddenly get this pic

Redsquirrel5 · 09/11/2022 21:32

Thank you I will try that. I do refresh the page but it doesn’t work for long. Not sure how to do some of that but will get some help tomorrow.

MNHQ

LilyMumsnet · 09/11/2022 18:43

Redsquirrel5 · 09/11/2022 16:51

I have just found this and glad to find it isn’t just me.

page covering most of Apple iPad saying denied access denied.

I am not very savvy when it comes to technology being nearly pension age and have been asking others, going off the site and on again. I also lose posts and are logged off quite a lot so beginning to get a bit paranoid.

Any help gratefully received.

Could you all try refreshing your page or opening Mumsnet in a new tab? This should sort it out for you. If you’re still having issues, can you please try clearing your Mumsnet cookies one more time following the instructions below for your browser:
iPhone & iPad - Chrome
On your iPhone or iPad, open the Chrome app
At the bottom right, tap More ⋮ > Settings
Tap Privacy > Clear Browsing Data.
Tick Cookies, Site Data. Untick the other items.
Tap Clear Browsing Data > Clear Browsing Data.
Tap Done

iPhone & iPad - Safari
Navigate to your settings
Click on Safari
Scroll to the bottom and choose Advanced
Click on Website Data
Type Mumsnet into the search box
Swipe left on ‘Mumsnet’ and choose ‘Delete’

Redsquirrel5 · 09/11/2022 16:51

I have just found this and glad to find it isn’t just me.

page covering most of Apple iPad saying denied access denied.

I am not very savvy when it comes to technology being nearly pension age and have been asking others, going off the site and on again. I also lose posts and are logged off quite a lot so beginning to get a bit paranoid.

Any help gratefully received.

Original poster

Blondeshavemorefun · 23/09/2022 21:33

Happening again.

lots of times

and to lots of others. Mainly on the shag /cushion blanket thread

@CarolineMumsnet @DawnMumsnet @HebeMumsnet @LivMumsnet

not sure who to tag as you have all replied

OP posts:

MNHQ

LilyMumsnet · 16/09/2022 18:15

Ignore the above - sorry! Can you try this -

We found the issue that was causing you to see the consent pop up on every page and we’ve now deployed a fix.
Could you all try refreshing your page or opening Mumsnet in a new tab? This should sort it out for you. If you’re still having issues, can you please try clearing your Mumsnet cookies one more time following the instructions below for your browser:
iPhone & iPad - Chrome
On your iPhone or iPad, open the Chrome app
At the bottom right, tap More ⋮ > Settings
Tap Privacy > Clear Browsing Data.
Tick Cookies, Site Data. Untick the other items.
Tap Clear Browsing Data > Clear Browsing Data.
Tap Done
Macbook - Safari
Open Safari
Go to the Safari dropdown at the top of the screen
Select Preferences
Head to the Privacy section
Select the Manage Website Data... button
Type Mumsnet into the search box
Click Mumsnet
Select the Remove button
Select Done
iPhone & iPad - Safari
Navigate to your settings
Click on Safari
Scroll to the bottom and choose Advanced
Click on Website Data
Type Mumsnet into the search box
Swipe left on ‘Mumsnet’ and choose ‘Delete’

MNHQ

LilyMumsnet · 16/09/2022 18:04

DontTouchThat · 15/09/2022 19:21

Happening to me too now. Also cookie consent constantly and page freeze every time I press back on the browser.

iPhone XR
ios 16.0 (updated today, no issues previously)
safari browser

Hello,

Are you able to try clearing your cache?

DontTouchThat · 15/09/2022 19:21

Happening to me too now. Also cookie consent constantly and page freeze every time I press back on the browser.

iPhone XR
ios 16.0 (updated today, no issues previously)
safari browser

Thewestwoods · 13/09/2022 07:59

OK here now thank you !!

Original poster

Blondeshavemorefun · 12/09/2022 14:52

@HebeMumsnet still ok my end thanks 😄

OP posts:

MNHQ

HebeMumsnet · 12/09/2022 12:29

Hi @Blondeshavemorefun . Good news. Fingers crossed that's done it. If you have it happening again though, do yell here.

Re the consent issues, and freezing, that others are describing, we are still looking at those. If you've follwed the instructions on the consent thread and updated your browser and it's still happening, for the moment, we don't have a solution but we are working on it as we speak so please do look out for updates. Most users are finding that updating the browser and reselecting the consent preferences as per our instructions does work, but there are a few people still having the issue unfortunately.

TitInATrance · 10/09/2022 20:32

MissMatty2hats · 08/09/2022 16:24

Yep, getting that too on safari on an iPhone. Also the constant requests for consent. I’ve tried following MN advice but that had no effect. Every ten pages or so the screen freezes as well, have to back out of the site and go back in. Getting very frustrated but much more productive in real life so 🤷🏻‍♀️

Me too, worse than ever this evening.

Original poster

Blondeshavemorefun · 10/09/2022 09:40

Seems to be ok this morning

haven’t had any messages yet @DawnMumsnet

thank you

OP posts:

Original poster

Blondeshavemorefun · 09/09/2022 18:10

Ok this has seemed to have worked on safari which I have swapped moving to

but I prefer chrome and that’s still playing silly buggers

OP posts:

Arranstorm · 09/09/2022 17:19

@DawnMumsnet , have followed your instructions

Here are the instructions for Safari:

iPhone & iPad
Navigate to your settings
Click on ‘Safari’
Scroll to the bottom and choose ‘Advanced’
Click on ‘Website Data’
Type ‘Mumsnet' into the search box
Swipe left on ‘Mumsnet’ and choose ‘Delete’

But no improvement, if anything it is deteriorating and making it almost impossible to use your site.

Original poster

Blondeshavemorefun · 09/09/2022 17:16

Tho if I do that it says signs me out of most websites

which I don’t want

OP posts:

Original poster

Blondeshavemorefun · 09/09/2022 17:07

Thanks @DawnMumsnet I’ve deleted just mn

but still happening. 🥲

www.mumsnet.com/talk/threads-im-on

OP posts:

MNHQ

DawnMumsnet · 09/09/2022 16:09

Blondeshavemorefun · 09/09/2022 13:48

@DawnMumsnet if I do the cookie thing will I lose all my auto fill ins etx

I am not techno minded !!

Have just checked this for you.

If you delete all cookies - yes
If you just delete the Mumsnet site data - no

But depending on what device/browser you're using, you might only be able to delete all.

Do you know if you've blocked cookies in your browser settings? Or changed any of the privacy settings in the browser away from the default settings?

Sorry for all the questions - we're trying to get to the bottom of this for you.

Original poster

Blondeshavemorefun · 09/09/2022 13:56

And again.

www.mumsnet.com/talk/am_i_being_unreasonable

OP posts:

Original poster

Blondeshavemorefun · 09/09/2022 13:48

@DawnMumsnet if I do the cookie thing will I lose all my auto fill ins etx

I am not techno minded !!

OP posts:

MNHQ

DawnMumsnet · 09/09/2022 13:44

Thanks very much for posting the screenshots, @Blondeshavemorefun - we think we're getting closer to resolving this and will be back as soon as we can to update you.

With regards the Cookie consent prompts, please follow the instructions below - it should stop this happening but do let us know if not. (There are several other threads in Site Stuff about this and we're trying to resolve it).

iPhone &iPad - Clear all cookies (Chrome)

On your iPhone or iPad, open the Chrome app
At the bottom right, tap More ⋮ > Settings
Tap Privacy > Clear Browsing Data.
Tick Cookies, Site Data. Untick the other items.
Tap Clear Browsing Data > Clear Browsing Data.
Tap Done.

Here are the instructions for Safari:

iPhone & iPad
Navigate to your settings
Click on ‘Safari’
Scroll to the bottom and choose ‘Advanced’
Click on ‘Website Data’
Type ‘Mumsnet' into the search box
Swipe left on ‘Mumsnet’ and choose ‘Delete’

Original poster

Blondeshavemorefun · 09/09/2022 13:16

And again

www.mumsnet.com/talk/cost_of_living