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Original poster

Clicking on threads is automatically downloading files to my mac

92 replies

ZeroFuchsGiven · 14/07/2022 10:25

This has happened before a few years back.

It is randomly downloading files f.txt. followed by numbers, It is currently at number 34 so 34 files have downloaded so far.

OP posts:
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10
Franklyyes · 19/07/2022 22:30

Still happening for me and only when I’m on mumsnet.

Quia · 19/07/2022 22:21

Please note, this issue is not specific to Mumsnet and will happen on other websites because the pop up is being served by the browser misunderstanding the creative due to the incorrect implementation, so it may be something you see elsewhere, too.

I'm not getting this anywhere but MN, and it's still happening here.

QuebecBagnet · 19/07/2022 22:02

This one

Clicking on threads is automatically downloading files to my mac
QuebecBagnet · 19/07/2022 22:02

Captured it. This cellular advert.

QuebecBagnet · 19/07/2022 19:25

It’s this company but not sure if it’s this specific advert as I didn’t actually get a pop up this time, not sure if they have a few different ads with you. When it happens again I’ll screen shot.

Clicking on threads is automatically downloading files to my mac
MNHQ
LilyMumsnet · 19/07/2022 19:18

Hi -

Sorry I missed that. There's a few threads on this. Yes, this advert is already being looked into, we're in the process now. We're sorry it's taking such a long time to get to the bottom of this.

Skinnermarink · 19/07/2022 19:17

🤦🏻‍♀️ It was said days ago that it was the cellular ad. For god’s sake.

itrytomakemyway · 19/07/2022 18:56

It's the cellular ad - as reported to you 4 days ago.

itrytomakemyway · 19/07/2022 18:54

Still happening - and it does not happen on any other website I use. I can't understand why this is taking so lomg to resolve - can't you just pull the advert?

MNHQ
LilyMumsnet · 19/07/2022 18:54

QuebecBagnet · 19/07/2022 18:51

It’s 100% the cellular advert. On an iPad.

We're looking into this one now - thank you. Do you have a screenshot of the advert?

QuebecBagnet · 19/07/2022 18:51

It’s 100% the cellular advert. On an iPad.

QuebecBagnet · 19/07/2022 18:50

Still happening

iwantavuvezela · 19/07/2022 17:59

just noticed it happening again (had a break from it happening the last day or two) - seems to be the "cellular" advert

MNHQ
HebeMumsnet · 18/07/2022 10:50

Morning, everyone. Thanks for the further information. It's all helped us in tracking down the problem and we hope to have it sorted very soon.

Just to reassure you, the issue you are experiencing is not malware or a threat to your system. This is happening due to an ad being coded incorrectly by an advertiser and we are investigating with all of our ad partners to identify who is delivering this ad and will then be taking strict measures, such as banning the advertiser.

Please note, this issue is not specific to Mumsnet and will happen on other websites because the pop up is being served by the browser misunderstanding the creative due to the incorrect implementation, so it may be something you see elsewhere, too.

As soon as we have tracked it down and got rid of it we'll update here and on the other thread, too.

Thanks again for your patience.

Signalbox · 18/07/2022 09:40

Technophobic · 18/07/2022 08:38

Use an adblocker.

Ad blockers cause other problems.

iwantavuvezela · 18/07/2022 09:00

this is happening to me - just done it twice now - its really frustrating and might have to go off mumsnet until fixed - on an iMac laptop

Technophobic · 18/07/2022 08:38

Use an adblocker.

Meercat3 · 18/07/2022 08:35

I'm still getting these files downloaded too. Any idea when the issue will be sorted?
I have tried clearing the cache. And yes, definitely downloads as supposed to pop-ups

Clicking on threads is automatically downloading files to my mac
QuebecBagnet · 17/07/2022 21:03

Same on my iPad. I’m not impressed that I’m unwillingly downloading potential dodgy files.

Skinnermarink · 17/07/2022 21:02

They won’t actually do much to fix it until tomorrow, I doubt they’ve got the IT support on the weekend. Seems to be something that just isn’t invested in as it should be on this site.

pilates · 17/07/2022 20:50

It’s still happening and I’m getting a delay in typing 😬

WiddlinDiddlin · 17/07/2022 19:57

Yep, happening to me too.

Hadn't spotted which ad was showing, last time it did it was when I opened a posters diagram in AIBU.

PC user, Windows 11, browsing using Firefox. Cache cleared twice since it first started and still happening.

MagentaRocks · 17/07/2022 19:42

Still happening.

Laughingravy · 17/07/2022 18:15

If they know which advert it is why isn't it deleted until it's been fixed?

Signalbox · 17/07/2022 18:10

Yes they are definitely downloads not pop-ups.