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Site keeps crashing mid page - anyone else ?

113 replies

yellowbananasinjuly · 17/06/2022 16:12

It's happened about 9 times today and 3 times yesterday. SO annoying !!! Please fix it

OP posts:
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Athenajm80 · 25/08/2022 21:46

The Android app just shut down on me again. I was on a short thread this time, I think it was less than ten posts. The app went white for a few seconds then shut down.

gamerchick · 25/08/2022 19:26

I'm finding it a massive hassle. Text freezing while typing and having to shut it down. Freezing, ads not loading, half a page. Constantly having to get rid and get a new page up. Ah snap and so on.

It's not fun.

Artichokeleaves · 25/08/2022 19:09

It was a laptop and chrome, thanks Lily.

LilyMumsnet · 25/08/2022 16:08

Artichokeleaves · 25/08/2022 16:01

Just lost yet another post because the 'can't load page' issue happened again and the only way to unfreeze the page was to close the browser.

There's a point at which the ads stop making revenue because they've just rendered the site too much hassle to try and use to generate content.

Sorry that this happened. Can you let us know what device and browser you're using?

Artichokeleaves · 25/08/2022 16:01

Just lost yet another post because the 'can't load page' issue happened again and the only way to unfreeze the page was to close the browser.

There's a point at which the ads stop making revenue because they've just rendered the site too much hassle to try and use to generate content.

blueshoes · 24/08/2022 20:31

Hi thanks for the tip. The easiest workaround is for me to simply refresh. I have done the 'per page' view and did not like it and so swapped it back into the full thread. I don't get this on other sites. I don't like to clear my cache for various reasons.

That's fine. Still not liking the upgrade. I get the impression (unfairly?) that the upgrade is to deliver more ads to me but at the expense of usability and functionality (esp search).

LilyMumsnet · 24/08/2022 20:20

It sounds like it's a mixture of timing out from leaving the tab open, and from longer threads. We know it's a workaround but if it's happening every time, please could you change your posts per page? It would most definitely fix the crashing due to longer threads. You can also clear your cache which can help, since sometimes browsers cache older versions of web pages - and this can cause problems.

blueshoes · 24/08/2022 20:14

Hi @LilyMumsnet thanks for getting back so quickly.

Not sure if this is meaningful, but here is the screenshot.

I am viewing on GoogleChrome. I opened this webpage at 19.49 today and left it open. At 20.05, I went back and clicked on the right scrollbar to scroll down the page. Almost immediately, the screen froze and I got this 'Aw Snap' error.

I refreshed the page and got the page to load back up ok. But other times (mostly on my other laptop), I get an error message come up that the page is unresponsive and asks whether I want to wait or exit from it. Waiting does not help and so I select to exit out of it and then refresh. That usually brings back the page again but if not, I close down the window, call it back up and go back into mn afresh and that should sort it.

This dance happens a few times a day. Maybe it is because the page is very long. But that is how I prefer to read it - I don't like to break it up into pages. I am fine it is slower to load but it should not cause the page to freeze. Viewing pages this way has not been an issue before pre-upgrade.

Site keeps crashing mid page - anyone else ?
LilyMumsnet · 24/08/2022 17:31

blueshoes · 24/08/2022 16:14

This is still happening, with an uptick in this 'Aw Snap' error over the last week. I am using 2 different laptops, including a more 'powerful' work laptop.

I am afraid this is incredibly annoying. I have to close down and bring up a mn page constantly throughout the day just to read it on my screen.

Hello!

We haven't encountered the aw snap message this week but we're really keen to look into it. Can you possibly send a screenshot of the error and let us know what device and browser you're using on both laptops?

blueshoes · 24/08/2022 16:14

noodlezoodle · 15/08/2022 22:47

I've been having this all week using the latest version of Chrome and Windows 11. Pages becoming unresponsive, that incredibly irritating 'Aw, Snap' Chrome error message, or 'not enough memory to open page'.

This is still happening, with an uptick in this 'Aw Snap' error over the last week. I am using 2 different laptops, including a more 'powerful' work laptop.

I am afraid this is incredibly annoying. I have to close down and bring up a mn page constantly throughout the day just to read it on my screen.

noodlezoodle · 15/08/2022 22:47

I've been having this all week using the latest version of Chrome and Windows 11. Pages becoming unresponsive, that incredibly irritating 'Aw, Snap' Chrome error message, or 'not enough memory to open page'.

RosalindsAFuckingNightmare · 12/08/2022 16:22

StormTreader · 10/08/2022 11:42

I'm still getting the whole page going white and becoming unresponsive if I leave it open for any length of time and then come back to it in Chrome so its definitely not just an android issue.

Same. And it's on two different laptops as well.

Athenajm80 · 10/08/2022 23:50

I've been having issues with the Android app since the update. Long threads crash and then everything refreshes so I can no longer follow threads like the Cap'n ones on Litter Tray or the one by the lovely lady in Geneva who is living with her partner and best friend. I've logged in and out, reinstalled, cleared my cache, reduced posts per page on the website just in case for some weird reason that was affecting it. Nothing.

I've mentioned it several times on posts like these but nothing has changed.

StormTreader · 10/08/2022 11:42

I'm still getting the whole page going white and becoming unresponsive if I leave it open for any length of time and then come back to it in Chrome so its definitely not just an android issue.

LilyMumsnet · 09/08/2022 18:03

No problem - we're still looking into it but it's difficult to replicate this one as it seems to be an isolated case on android. We're really sorry we don't have more answers at this time but we'll keep trying to replicate it.

Inthesameboatatmo · 09/08/2022 17:03

LilyMumsnet · 09/08/2022 15:35

That's OK! You can also log out and back in again which also refreshes it. Woul you be able to try this?

I've done all of this anyway

LilyMumsnet · 09/08/2022 15:35

Inthesameboatatmo · 09/08/2022 09:03

@lilymumsnet
It's on Android. I've already done all that, if it's suggested to do it again I won't bother reinstalling too much aggravation sorry

That's OK! You can also log out and back in again which also refreshes it. Woul you be able to try this?

Theteapotsbrokenspout · 09/08/2022 09:29

I’ve reinstalled on my iPad, I think it’s ok now 🤞 .

Inthesameboatatmo · 09/08/2022 09:03

LilyMumsnet · 08/08/2022 17:35

Hello, can we check what app you're using - IOS or android? Could we ask you to uninstall/reinstall?

@lilymumsnet
It's on Android. I've already done all that, if it's suggested to do it again I won't bother reinstalling too much aggravation sorry

Artichokeleaves · 09/08/2022 08:51

Suspected variant manifestation of this issue with pages loading and crashing: for the past few days, endless 'page is not loading, wait or exit' error messages. On all threads in all parts of the site, set to 25 messages per page.

When trying to type in a post, the screen often wont scroll down so you end up having to type without being able to see the text being entered, and if you try to move the side cursor down, the screen jumps.

LilyMumsnet · 08/08/2022 17:35

Inthesameboatatmo · 07/08/2022 14:55

Can't scroll on a thread it just shuts the app down. This is a joke now MN

Hello, can we check what app you're using - IOS or android? Could we ask you to uninstall/reinstall?

Inthesameboatatmo · 07/08/2022 14:55

Can't scroll on a thread it just shuts the app down. This is a joke now MN

LouisRenault · 06/08/2022 21:50

Repeated freezing, reloading and crashing. Silk browser on Amazon Fire tablet. It has frozen or crashed so often when I'm part way through writing a post I no longer attempt to post when using the Fire tablet. Since the update.

Theteapotsbrokenspout · 06/08/2022 08:46

Just to add to this I am getting constant crash issues making the site unusable on my ipad air. It is an older model but this problem seems to have occurred since Mumsnet was down earlier in the week.
I am getting This Web page was reloaded because a problem occurred often followed by A problem repeatedly occurred on .... I am now only able to use the site on my phone - not ideal.

Willowkins · 05/08/2022 20:16

... from the Chrome browser to Edge