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Pages taking an age to load - anyone else?

240 replies

PunishmentRoundupWithJoon · 05/06/2022 12:30

Is anyone else finding that some pages are taking an age to load? And a message keeps appearing, something like "page taking ages, do you want to wait?"

It's only happening with mumsnet, no other sites.

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MinkyTunes · 10/07/2022 08:08

Following a suggestion further up the thread to limit number of messages per page, I've now changed to 100 messages, and it is so much faster/better.

From using 1.4gb memory and sometimes up to 200% CPU, the 100 replies a page is now only using 200mb of memory, and much less CPU.

So this is a temporary fix, but I'd really like to go back to having my 1000 messages per page as I did previously thanks!

MinkyTunes · 10/07/2022 07:45

Hi @LilyMumsnet I know you've said you don't have a date for fixing this, but it is still really a problem.
If I leave a MN tab open and go to another tab on my chromebook, it crashes the laptop and I have to reboot. Long threads on MN hang both my chromebook and Android phone, and at night it takes ages to post a message, a couple of nights ago it took about 10 minutes which is crazy.

LilyMumsnet · 06/07/2022 20:49

Whinge · 06/07/2022 20:35

It's been over a month since this thread was made. Do you have any idea how close we are to getting the issue fixed?

I understand issues take time to sort, but taking more than a month to fix something that has a huge impact on the usablity of the site is ridiculous.

We haven't got a time for release yet.

We understand that it's incredibly frustrating but this is a priority at the moment and as soon as we are able, will will update. Flowers

Whinge · 06/07/2022 20:35

LilyMumsnet · 04/07/2022 20:58

Sorry all - we're waiting on a fix for this but we will update as soon as we can.

It's been over a month since this thread was made. Do you have any idea how close we are to getting the issue fixed?

I understand issues take time to sort, but taking more than a month to fix something that has a huge impact on the usablity of the site is ridiculous.

AmaryIlis · 06/07/2022 20:30

Is there any progress at all? It really is SO painfully slow. It 's particularly noticeable on fast moving threads, of which there have been a few today.

LilyMumsnet · 04/07/2022 20:58

Sorry all - we're waiting on a fix for this but we will update as soon as we can.

MercurialMonday · 04/07/2022 20:35

I'm still having issues - typed one reply three times tonight as just before posting went to snap page - then I'm making mistakes with typing rushing - so it doesn't do it yet again.

ThumbWitchesAbroad · 04/07/2022 13:19

I take it back - scrolling on long threads still sucks. Angry

ThumbWitchesAbroad · 04/07/2022 13:07

Just stepped back in after another 2 week break to see if it's better.
I can report that scrolling is a definite improvement, and I'm able to type properly - just need to see if it will post.

While I'm here though, I'll just mention that I still can't access my private messages - the link just takes me to messages I have sent with no way to find ones sent to me - but I've posted that on a different thread, so I'll mention it again on there.

Beees · 04/07/2022 09:43

butterflied · 04/07/2022 09:01

Still happening. Still annoying.

And still no progress a whole month after the thread was started.

It must be a bloody cushy job being on MNHQs tech team. I can't think of many other jobs where this lack of progress in fixing a major issue would be tolerated.

butterflied · 04/07/2022 09:01

Still happening. Still annoying.

MrsReeves · 03/07/2022 10:13

Come on mumsnet! It's been a month since the downgrade upgrade and the site is still unusable 😔

HebeMumsnet · 27/06/2022 12:32

Morning, everyone. We think we've identified the problem here. We're working to locate the memory leak that looks likely to be causing this now. As soon as there's any update we'll let you know.

AmaryIlis · 25/06/2022 17:32

Still incredibly slow.

NoiceToight · 25/06/2022 07:08

Is there any chance of this actually ever being fixed? I still can only use the app on my phone, and even that barely works. Browser (chrome) just doesn't work at all.

MercurialMonday · 23/06/2022 12:43

Was happening yesterday on my kindle.

However today on lap top with chrome browser it keeps going to snap page and losing my typed and not yet posted replies again and again.

Typing in also painfully very slow to appear other times normal- first time I've found site almost unusable.

MinkyTunes · 23/06/2022 08:03

@LilyMumsnet It's still happening for me, yesterday and today - chrome on a chromebook - which just freezes and then I need to reboot the laptop. Or wait for a really long time. And on a android phone which displays the Snap page often.
The longer threads seem to be worse for this. I'm not sure there would be any benefit in recording it, it would just be a frozen page!

LilyMumsnet · 22/06/2022 18:04

Hi all,

We haven't managed to catch the issue but is anybody able to record an example and email it to us on [email protected]?

SwankyPants · 22/06/2022 17:58

Yep! Get the 'aww snap' on long threads before I can finish reading them.
Typing is stuttery.
Navigating is usually slow or doesn't work.
Posting takes forever

CambsAlways · 22/06/2022 12:11

It’s only happening to mumsnet no other sites very annoying when you want to answer an interesting thread, I just not a fan of the new format

MrsReeves · 22/06/2022 10:25

Although this posted immediately, a longer thread I'm on took half an hour for a post to work yesterday 🙄

MrsReeves · 22/06/2022 10:24

Anyone else still having problems? It's worse than ever for me

ThumbWitchesAbroad · 16/06/2022 17:01

I've just stepped back in to see how it's going, after a couple of days break - and I notice a small improvement, in that message typing is back to normal (after being horribly stuttery) - and scrolling is definitely better than it was now.

For before though, it made no difference from my perspective how long or short a thread was. I'm on Chrome and a laptop (but one that still uses Windows 7 Pro) - but since my problems are shared with others, I don't think ye olde Windows can be blamed for them!

AmaryIlis · 16/06/2022 16:15

Agapornis · 16/06/2022 14:41

I've switched from 'show all posts' to 'show max 100 posts' and things have improved in loading (no more freezing), but it's still overheating my phone!

I've thought abut doing that, but having to flip between pages in long threads really irritates me so I don't want to change it if I can possibly avoid it.

MrsReeves · 16/06/2022 15:34

I agree with it being on threads with lots of posts. Takes ages to load or freezes, refreshes halfway through me typing a post and then it disappears. Post button won't work, then get a 'page is unresponsive' message. Infuriating!