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See all MNHQ comments on this thread

Original poster

It's about time you gave us a new update, MNHQ

111 replies

BIWI · 15/05/2022 22:42

The new platform is really not working well - you only have to look at the list of complaints on Site Stuff

... many (most?) of which are not being addressed by MNHQ.

Come on! It's been some time now since you launched the new platform, and while a smooth transition is probably too much to expect, very little seems to be improving since the launch.

WTAF is going on? When can we expect all the things you're promising to actually happen?

OP posts:
Yarnasaurus · 16/05/2022 12:56

While you're here @SueMumsnet and @LilyMumsnet

It is frequently taking many multiples of attempts to get bookmarks to register or to open images.

Opening or refreshing threads already bookmarked frequently land on random posts nowhere near the bookmark.

And then it takes forever to locate the bookmarked post as it is no longer shaded like it was before.

Long threads load very slowly (which is why it was better before where you could choose to load 25 posts a page as standard and then switch to 'show all' from the thread).

iPhone Safari mobile site

MNHQ
LilyMumsnet · 16/05/2022 12:52

We'll send it via PM too.

MNHQ
LilyMumsnet · 16/05/2022 12:49

ZeroFuchsGiven · 16/05/2022 12:44

I can still not post any replies to threads on safari, If this is happening to me, im sure there will be others with the same issues. @BIWI reported this for me weeks ago, yet I have heard nothing back.

We're going to email you now - can you keep an eye on your inbox?

ZeroFuchsGiven · 16/05/2022 12:44

I can still not post any replies to threads on safari, If this is happening to me, im sure there will be others with the same issues. @BIWI reported this for me weeks ago, yet I have heard nothing back.

Eddmr · 16/05/2022 12:41

That's worked - thank you.

MNHQ
SueMumsnet · 16/05/2022 11:46

Eddmr · 16/05/2022 10:40

What about the consent message coming up all the time?

Hi @Eddmr have you tried the fix - does this get rid of it for you?

iPhone & iPad
Navigate to your settings
Click on ‘Safari’
Scroll to the bottom and choose ‘Advanced’
Click on ‘Website Data’
Type ‘Mumsnet' into the search box
Swipe left on ‘Mumsnet’ and choose ‘Delete’

Macs
Open your Safari preferences
Click ‘Privacy’
Click ‘Manage Website Data’
Type ‘Mumsnet' into the search box
Click on ‘Mumsnet.com’ and choose ‘Remove’
Click ‘Done'

Eddmr · 16/05/2022 10:40

What about the consent message coming up all the time?

MNHQ
SueMumsnet · 16/05/2022 10:38

Hi @BIWI sorry for delay - let me try and cover the biggest outstanding issues as best I can at the moment:


  • formatting issues in the app - we are releasing an update to the app - hopefully today - we are just awaiting approval from Apple

  • images posting sideways - fix should be released in next day or so

  • hitting back from Active not refreshing the page - should be released today

  • improvements to Search - eg date filter - should be released in the next day or so

  • Advanced Search - likely to be back sometime next week, fingers crossed


Hope that's helpful

2pinkginsplease · 15/05/2022 22:55

The only problem I have is that the threads refresh every time that you go back to the main list of threads which means you end up losing ones you have seen before.

Skinnermarink · 15/05/2022 22:49

That’s what happens when you get your mate in to do your IT on the cheap. Other forums don’t seem to have these issues, so I spend more time on those instead now.

EveSix · 15/05/2022 22:45

Well, I noticed today that the annoying grey blank chunky bar labelled 'Advertisement' is no longer dominating the top of my mobile screen. I'm pleased about that.