It's about time you gave us a new update, MNHQ

MN have you not seen the issue with the size of the photos? Many people have posted about it and only today/above you ask for an example of the problem!! I have messaged several times without reply. The issue is that the photo is too small to view even when you click on it.

The saddest thing of all this is that the new changes make MN less accessible for those with vision/mobility issues etc and there is no response to my messages asking how this is being addressed to at least ensure MN is no worse since the changes. It would have been nice if the changes had improved things!!

Hi @SueMumsnet . I'm using laptop, Microsoft Edge. Normal site. Not trying to complicate the issue, but I was using Google Chrome when my ghostly notification first appeared, but it's still on there now. Have been forced to change browser due to a windows 11 update that has rendered google chrome currently unusable.

On-site notifications, the red dot with numbers next to "My Mumsnet".

Are we doing anything about photos being minute? You used to be able to click on someone's photo and see a nice enlarged version with plenty of detail. Now it's pretty much the same as the thumbnail

Thanks for your replies, @SueMumsnet

I must sound like a broken record but I wonder if there is any progress on fixing the notifications of new posts on watched threads that still take me to the very first post. I'm using Firefox on desktop.

Thanks very much @SueMumsnet it looks fine now!

then telling everyone what was wrong and how it has been fixed.

And that's exactly what MN are doing so badly - or, not at all.
Just no clear communication

It seems to me that the best way to deal with a large business may not be responding individually to each dissatisfied customer; it might be better to see what the issues regularly reported are and then fixing them, then telling everyone what was wrong and how it has been fixed.

This mess happened four weeks ago today, on 19/04/2022. None of the issues I had with it on the first day has yet been sorted out, and that is only me: there have been literally hundreds of reports by other people of things which happen not to be wrong for me, or don't matter enough for me to bother to mention them.

Yes, it is jolly nice to be able easily to embolden, underline, cross out or italicise words, but I don't regard that single improvement as a fair exchange for all the dis-improvements that have come with it. And the fact that the old way of doing it also seems to work (and in this example has worked) and leads to these text changes being implemented inadvertently is simply daft. (on the other hand, if the use of a * touching the word after it leads to bold text thereafter, that might explain one of your glitches...)

WHAT NEWS OF THE TEENY TINY PRINT IN LINKS? IS ANYTHING BEING DONE ABOUT THIS? That one I know is not just me.

formatting issues in the app - we are releasing an update to the app - hopefully today - we are just awaiting approval from apple

Well, that's nice for apple users. Constantly pisses me off that Android users are treated like the poor relation.

Android app still isn't working correctly regarding links and Threads I'm Watching/On aren't refreshing like they used to.

It did. And I'm delighted.

Nearly a week later.

And their only way of communicating on it was to reply to some of the threads posted about it. No proper central communications.

There's a long thread of the Known Issues which was where we were supposed to post. People were doing so but until yesterday, MNHQ had just stopped responding.

It's just so unprofessional.

The point I made about the site working well is the case for most users. It doesn't mean that we're not taking every one saying otherwise seriously.

But that's completely untrue @SueMumsnet

The list of issues is so extensive it cannot equate to a positive user experience for most users.

Some issues get fixed, only to happen again.

The communication is dire.

You are basing your point on there still being lots of traffic to the site. I explained why this might be. However, a combination of the poor performance of the site & MN staff awful communication is likely to change this.

User after user familiar with implementing new platforms have told you they would never approach it like this. And still you maintain you are doing a good job? You really aren't. I would have some respect if you were honest about this.

In fairness to MNHQ, the Apple update on the MN app has resolved the paragraph/quote issue for me which was a big pain in the arse, so that's good!

@EarringsandLipstick I agree. The posts from staff members are so dismissive to the point of making you feel a bit like they are trying to gaslight you into thinking that's not what's happened TO YOU!

Patronising too - many of us have real world and extensive experience of this type of thing and we get treated like fools.

It's gone on for sooooooo long now too.

The site, on the whole, works well - there are tens of thousands of posts and millions of visits every day.

But it doesn't.

You've repeatedly been advised that, for many, it's unusable. Whether that's the app, mobile browser or desktop version.

Yes people post. And visit. It doesn't equate to it working well! Many of us see MN as a type of community so we persist in visiting, reading posts & commenting. I've been doing so a lot less tho.

The attitude of those working here is both unprofessional and dismissive.

We caught many of the biggest issues that could have gone wrong, and were left with quite a few smaller ones.

I'm in disbelief you can type this much less believe it.

The problems weren't small. For many many users, they have rendered the site unusable.

It's the users that give MN their product. And you show utter disregard for their experiences.

It is literally no excuse to say it's a 22 year old platform. I have worked on a big migration project for a platform in my organisation recently. Things went wrong. But we managed them & communicated properly. If the migration had gone as spectacularly wrong as this one, we would have reverted to the previous version while addressing the issues.

Hi @SueMumsnet have you had a chance to check out the bolding issue I posted about earlier please?

Seen on other thread , regarding missing words in quotes etc
If Apple go to App Store and you can update .
Problem then hopefully solved

The above issues (posts cutting off, paragraphs etc) are still a problem for me and in addition I'm still getting bizarre adverts and can't filter posts by user as I'm not a MN premium user apparently - except I am! This is really annoying especially on long threads where you want to refer to a particular post!

I've updated, logged out, cleared cookies, everything! I have emailed three times and been told "bear with us".

I've been on MN for about 16 years and am used to updates being glitchy, I have supported the changes to Premium etc but this situation is ridiculous. If it wasn't for the Allison Bailey threads atm I just wouldn't be using it and would cancel my Premium/membership.

It's a shame that this is driving so many women away, especially given Justine's stance of allowing more freedom of speech in FWR than other forums.

Why when I read a quote posted on a thread do I miss the end of the sentence? I have to then theorise what the poster is replying 🤔