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Original poster

Can't delete emojis

36 replies

00100001 · 24/04/2022 23:04

I can't delete emojis that have been picked from the little menu on the bottom right.

I can delete MN emojis that have been picked

OP posts:
New posts on this thread. Refresh page
MNHQ
JoMumsnet · 10/08/2022 10:06

Hi again @00100001 - sorry to have kept you hanging on so long.

Unfortunately we don't have very positive news for you - this seems to be a specific browser issue that we can't work around without completely replacing the editor, which isn't in our current plans.

The only workaround for now is to try switching browsers, but we appreciate that you may not want to do that. Sorry we can't be of more help.

Original poster
00100001 · 10/08/2022 08:05

😶
Still can't delete emojis

OP posts:
MNHQ
JoMumsnet · 28/06/2022 11:27

Hi again @00100001, we're sorry this is taking us a while to resolve.

We think it's a browser issue that's causing an error with the post editor tool we use and we're currently discussing possible solutions. The problem will probably be resolved by using a different browser, so we're suggesting this as an interim solution while we work on a fix. Sorry that's the best we can offer for now!

Original poster
00100001 · 27/06/2022 18:39

Ok

OP posts:
MNHQ
JoMumsnet · 27/06/2022 15:51

Hi again @00100001 - thanks so much for forwarding the screen recording. We're still trying to resolve this and will be back with an update as soon as we can.

Original poster
00100001 · 25/06/2022 16:15

Still can't delete emojis

OP posts:
Original poster
00100001 · 21/06/2022 22:05

Yeeeesss....so long!

I have a screen recording of it.

OP posts:
FlyingFlamingo · 21/06/2022 21:40

Can I cheekily jump in and say that since the update accessing the mn emojis takes far too long? It takes a good minute for all of the emoji keyboard to load before I can click on the ‘m’ to get to them - do we even need the non mn ones, surely everyone has them already on their device?
(on my iPhone I can delete them though)
Sorry to derail the original question!

Original poster
00100001 · 21/06/2022 21:32

😀

Still can't delete emojis

OP posts:
Original poster
00100001 · 11/06/2022 21:59

😉
I still can't delete emjois

OP posts:
Original poster
00100001 · 30/05/2022 07:51

Still can't delete emojis

OP posts:
Original poster
00100001 · 30/05/2022 07:50

😚

OP posts:
Original poster
00100001 · 20/05/2022 17:56

Happy to help.
But I did get an email from you guys saying that they could recreate the issue?

OP posts:
MNHQ
KatyMumsnet · 20/05/2022 09:53

Hi all,

Thanks for all the info so far on this - we're still unable to recreate the issue on our side. We've tried using an android phone with chrome and a few combinations on our browser testing tool but unfortunately can't see this issue.

Can you give more details about which devices you are using e.g. Samsung s21?

It'll allow us to simulate that experience so we can track down the issue.

Thanks for your patience!

Original poster
00100001 · 11/05/2022 00:00

Whoops... missed the email address!

Sending it now.

OP posts:
Original poster
00100001 · 10/05/2022 23:58

I have screen recorded it for you, where should I send it?

OP posts:
Original poster
00100001 · 10/05/2022 23:56

LilyMumsnet · 10/05/2022 18:11

Hi!

We know this is a big ask, but are you able to record your issue of trying to delete emojis, and send it to us on [email protected]?

We're struggling to replicate, so we think it'd be a really big help in finding the issue and fixing it.

Cake
Show quote history

Press the smiley face icon, next to your @ icon.

Select any emoji you want (except the MN ones)

Then once it's inserted.

Try and delete it.

OP posts:
BlackeyedSusan · 10/05/2022 21:42

The mumsnet ones do delete with the abck button. It is just incredibly tricky to acccess them on teh phone as they are fiddly and small and difficult to click the correct one.

BlackeyedSusan · 10/05/2022 21:41

makes accessibkility shit when you are having to fiddle about a lot.

BlackeyedSusan · 10/05/2022 21:40

and it's gone:

pressed on the emoji longer to get blue tear drop and chose cut option...

its a fucking faff though. should be able to delete with the back button rather than faffing around with poor dexteriuty

BlackeyedSusan · 10/05/2022 21:38

written description of what happens on phone:

press on grey smile: emojis load slowly...

click on (generic) emoji appears in text box. followed by flashing cursor

press delete button, (key pad disappears)

click after emoji again: flashing curor appears with the blue tear drop for highlighting text

press delete button... emoji highlighted in blue but no key pad now

BlackeyedSusan · 10/05/2022 21:32

they (the generic ones) delete on this thread. (firefox ddesk top. )

I had trouble on my phone with a random generic one. too scared to try using emojis now unless on desktop.

I rember being able to highlight it blue... then the bloody think posted. (Thank you for deleting the inappropriate emoji)

MNHQ
LilyMumsnet · 10/05/2022 18:11

00100001 · 10/05/2022 17:21

😐
Still can't delete emojis

Hi!

We know this is a big ask, but are you able to record your issue of trying to delete emojis, and send it to us on [email protected]?

We're struggling to replicate, so we think it'd be a really big help in finding the issue and fixing it.

Cake
Original poster
00100001 · 10/05/2022 17:21

😐
Still can't delete emojis

OP posts:
BlackeyedSusan · 10/05/2022 12:13

chrome.

I had the misfortune to post an inapproriate one by accident yestrerday as it is just too fiddly and difficult ot manage to choose the ones needed on my phone. Thankfully mnhq deleted it as it would have upset another poster. (looking a bit of a prat I can deal with, upsetting other people as you can't delete something is not good)