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Original poster

Not receiving emails

11 replies

Dizzywizz · 23/04/2022 20:38

Hi, I don’t seem to be receiving emails for watched threads?

OP posts:
MaryStuart · 24/04/2022 01:30

I don’t seem to be getting them for threads I’ve contributed to

DramaAlpaca · 24/04/2022 01:35

I'm not getting them to let me know I have a PM.

I also haven't been getting the Weekly Roundup email even though I'm subscribed to it, but that pre-dates the recent change. I keep subscribing again, but still don't get it.

Fiddlersgreen · 24/04/2022 01:44

I am not receiving email notifications when someone posts on a thread I am watching or a thread I have posted on

MaryStuart · 24/04/2022 07:23

@mumsnet - any help here please?

MaryStuart · 24/04/2022 07:24

Actually, now you mention it, it’s the same on threads I’m watching.
and I have checked the receive notifications box in my settings.

KangarooKenny · 24/04/2022 07:25

I read the other day that they had/have turned off notifications.

BlackeyedSusan · 24/04/2022 13:48

I have the opposite problem. I am now getting emails when I don't want them. I must get round to changing it.

Original poster
Dizzywizz · 24/04/2022 20:33

I thought posting on here automatically gets mumsnet to help? Maybe not, I have emailed help now.

OP posts:
DramaAlpaca · 24/04/2022 22:41

It's the weekend Dizzy, they don't have a full staff on all the time, I don't think. I'm sure they'll check this tomorrow, and they'll see your email too. Hopefully we'll get some answers soon.

Original poster
Dizzywizz · 25/04/2022 08:35

Ah ok, thank you @DramaAlpaca

OP posts:
Fiddlersgreen · 03/05/2022 22:52

This was resolved but now seems to be a issue again

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