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See all MNHQ comments on this thread

I can't send PMs

62 replies

BIWI · 20/04/2022 13:03

Every time I try, I get a big black box with the 'Ooops' message in it.

(Using a Mac, Big Sur, Safari 15)

OP posts:
Mummylin · 24/04/2022 10:21

MrsElm · 24/04/2022 07:01

I can't seem to send PMs either. If I click on the 3 dots below a post and select PM, it just sends me to a list of all my previous PMs.

Try clicking on the small pic at the top which has a sheet of paper with a pen. ! That's how I sent mine. Then you add the name of who you want to send to.

Mummylin · 24/04/2022 10:17

I have two inaccessible pm,s which were there when new site started, since then I have sent 2 which did send, but the people I sent them to cannot open them. So at the moment I don't know if I can even receive them. It's rubbish at the moment, please sort it out.

Roussette · 24/04/2022 07:25

I can't even access PMs at all.

Still same message as when this was rolled out.

Error 500

Apologies, our server seems to be having a moment…
We're making it a strong cuppa and hope to have it back up and running shortly. Please check back in a few moments.

How long is a few moments?! A week?!

MrsElm · 24/04/2022 07:01

I can't seem to send PMs either. If I click on the 3 dots below a post and select PM, it just sends me to a list of all my previous PMs.

NamelessGhoul · 23/04/2022 23:33

No change.

ever get the feeling you’re being ignored?

OhYouBadBadKitten · 23/04/2022 23:22

snap.

Roussette · 23/04/2022 06:25

Still the same for me. I check every morning, still no way of accessing PM's.

Error 500

NamelessGhoul · 22/04/2022 19:48

SpongeBobJudgeyPants · 22/04/2022 18:52

Still can't send or receive pm's. Chrome on laptop.

On any format for me, chrome or Safari on mac nor mobile site on iPad and phone.

SpongeBobJudgeyPants · 22/04/2022 18:52

Still can't send or receive pm's. Chrome on laptop.

OhYouBadBadKitten · 22/04/2022 18:17

I now have two pms showing and no way to access them. Confused

NamelessGhoul · 22/04/2022 10:54

Not me either

BIWI · 22/04/2022 09:23

Hurrah! All is resolved for me. Thanks @LilyMumsnet

OP posts:
Roussette · 22/04/2022 07:17

Not me. Just checked.

Still as I posted above.

Pandapop3 · 21/04/2022 23:05

This still isn't working for me. Has anyone else had it resolved?

NamelessGhoul · 21/04/2022 22:09

Still. Can’t get into pms without a 500 error.

SheldonesqueTheBstard · 21/04/2022 18:48

Not one paragraph - one PM.

ta. 🙂

Roussette · 21/04/2022 18:48

Mine isn't

No PMs still, error message and this

ERROR 500

Apologies, our server seems to be having a moment…
We're making it a strong cuppa and hope to have it back up and running shortly. Please check back in a few moments.

SheldonesqueTheBstard · 21/04/2022 18:46

I don’t know what you’ve done MNHQ but my PM issue seems to be ok now so cheers for that.

is it now meant to ‘send’ when ye press return? I’m a bugger for wanting a paragraph and I’m sending PMs with gay abandon when one paragraph will do.

Disclaimer - that might be because I’m a plug.

Roussette · 21/04/2022 09:51

I have the same error message as NamelessGhoul. PMs just not accessible at all.

Laptop, Chrome. Win11

BenefitsTimingHelp · 21/04/2022 09:35

Ugh those last 2 posts of mine shoulda been on another thread this is totally throwing me!

BenefitsTimingHelp · 21/04/2022 00:49

@Coolcreature asked to see pic of the form to know which one so that's what's in attachment with hopefully identifying info obscured

I can't send PMs
BenefitsTimingHelp · 20/04/2022 23:58

Managed to send one I hope but no paragraphs cos you hit return and it sends it!

Still can't read anything so goodness knows how I'll manage the reply, can't find inbox or outbox it's dreadful!

BenefitsTimingHelp · 20/04/2022 23:29

What on EARTH have you done to them?! Can't open them can't find my inbox can't send I don't think. This is ridiculous!

Mummylin · 20/04/2022 22:42

I can now post pm,s but I have no idea where the more recents posts have gone, but I have a lot from years ago , mostly all saying deleted at users request !
Where have my pm,s gone ? I don't like it at all and despite it telling me I have pm,s in fact I don't.

OhYouBadBadKitten · 20/04/2022 21:00

I'm getting a notification that I have a pm but a 500 error when I try and access it.