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Data consent pop-up

34 replies

Lunaballoon · 20/04/2022 09:20

I’m getting a data consent pop-up for every single click on the site. How can I get rid of this?

OP posts:
New posts on this thread. Refresh page
Peashoots · 20/09/2022 13:14

@AmeliaPMumsnet this seems to have fixed the issue for me (using safari on iPhone), thank you so much for your help!

Blondeshavemorefun · 20/09/2022 09:31

Hi @AmeliaPMumsnet that’s what I did last night

still happening for me

seems to be an iphone iOS 16 iodate glitch for many

AmeliaPMumsnet · 20/09/2022 09:24

Hi all,

Thanks so much for your patience. We believe we've found the issue that was causing you to see the consent pop up on every page and we’ve now deployed a fix.

Could you all try refreshing your page or opening Mumsnet in a new tab? This should sort it out for you. If you’re still having issues, can you please try clearing your Mumsnet cookies following the instructions below for your browser:

iPhone & iPad - Chrome

On your iPhone or iPad, open the Chrome app
At the bottom right, tap More ⋮ > Settings
Tap Privacy > Clear Browsing Data.
Tick Cookies, Site Data. Untick the other items.
Tap Clear Browsing Data > Clear Browsing Data.
Tap Done

Macbook - Safari

Open Safari
Go to the Safari dropdown at the top of the screen
Select Preferences
Head to the Privacy section
Select the Manage Website Data... button
Type Mumsnet into the search box
Click Mumsnet
Select the Remove button
Select Done

iPhone & iPad - Safari

Navigate to your settings
Click on Safari
Scroll to the bottom and choose Advanced
Click on Website Data
Type Mumsnet into the search box
Swipe left on ‘Mumsnet’ and choose ‘Delete’

If you're still having any issues after this, please let us know. Any screenshots you can share would also be greatly appreciated!

CinnabarRed · 20/09/2022 08:50

Same - ios16

ReadyForPumpkins · 20/09/2022 08:43

Still happening on iOS

Hottubby · 19/09/2022 23:07

Me too - also on iPhone

Peashoots · 19/09/2022 23:05

@Blondeshavemorefun yes! It’s driving me mad. Really off putting

Blondeshavemorefun · 19/09/2022 22:36

Peashoots · 19/09/2022 21:42

Was this ever resolved? I’m having this issue since updating my iPhone to the latest version and honestly it’s driving mad. If I don’t manage to sort it I can’t continue using the site, it’s too much hassle:

Me too iOS 16 by any chance

Peashoots · 19/09/2022 21:42

Was this ever resolved? I’m having this issue since updating my iPhone to the latest version and honestly it’s driving mad. If I don’t manage to sort it I can’t continue using the site, it’s too much hassle:

Pluvia · 21/04/2022 09:41

Still happening today. Still not seeing what looks like a professional, finished site.

I'm running ad-blocking software because MN has so many intrusive ads. Is that the problem? If I have to see ads in order to visit MN I won't be visiting MN.

Hobnobswantshernameback · 21/04/2022 08:41

This is still happening constantly
for goodness sake the site is unusable

earthisnthabitable · 20/04/2022 15:02

Same here. I have to login every time I close the website which I didn't have to do before and then the constant data consent.

iOS Safari

Hobnobswantshernameback · 20/04/2022 14:45

This is dreadful and the site is unusable

toastofthetown · 20/04/2022 13:37

Every new page I load on my laptop (running macOS Monterey 1.2.1, on Safari) gives me the data consent pop up. Is this because I’ve clicked on Reject all? I’m mostly fine with all the changes, and appreciate all the communication but an additional three clicks to access every page makes it pretty unusable.

Blondeshavemorefun · 20/04/2022 13:30

Yep same here

snnoying

every minute or so or click to new thread

Data consent pop-up
Pluvia · 20/04/2022 13:29

I'm using iOS Monterey v 12.3.1. I'm getting the same data-pop-up problem on Safari and Chrome. About to give Firefox a try.

Pluvia · 20/04/2022 13:26

I'm getting data consent pop-ups every time I try to click on something. I logged out on Safari and have had to change password to log in again using Chrome because my identity was already taken — and it's just as bad on Chrome as it was on Safari. I have a 2-year-old MacBook Air.

I feel as if I'm experiencing a Beta version of the site. It is certainly not the easy read, easily-understood format we had before and there's no list of trending topics or a header bar/ drop-down menu enabling me to switch from one section of the site to another. It looks as if I'm going to have to google Mumsnet Sex and Gender or Mumsnet AIBU or Mumsnet DIY to gain access to those areas. I'm not someone who hates change or has neurological or sight issues, but I can't imagine anyone in their right mind agreeing that theee are minimal changes. I can see only one or two message at a time with acres of space in-between. Not user-friendly, MN.

Lunaballoon · 20/04/2022 13:12

Brower Safari, IPadOS version 5.4.1

OP posts:
ChiefAdjusterOfRubensShorts · 20/04/2022 12:05

Same here, very annoying.

Using Safari and latest IOS version.

LadyGardenersQuestionTime · 20/04/2022 11:21

Another person getting multiple consent requests

ZarquonsSandals · 20/04/2022 10:54

Keep getting logged out.
Using duckduckgo browser but no idea about ios.
Site is coming up as beta.mumsnet if that helps.

Snowiscold · 20/04/2022 09:57

I now have:AccessDeniedAccess Denied31BB88BKQC83Q5QJcE631NepsPkWY/zs+ZDr9rKStxHBe4ped9b7u8b7/kJXhFBxAazre75hiYbcBgP7fl1fuqvpjwk=

right across the whole screen and I can’t get rid of it

RedLeggedChuff · 20/04/2022 09:53

iPhone Safari browser, software fully updated (15.04.1). Consent required for every click, logged in and out again with no change.

AmandaHoldensLips · 20/04/2022 09:48

IOS Big Sur 11.6.5
(always on latest mac operating systems)