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Original poster

Cookie consent every single time I click anything

98 replies

SoupDragon · 20/04/2022 08:33

It makes the site completely unusable.

(Safari, iPad, desktop, iOS 14.6)

OP posts:
Thread gallery
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OublietteBravo · 22/04/2022 11:15

That doesn’t work for me either.

gluenotsoup · 22/04/2022 11:10

Yes, sorry that’s still not working for me

MNHQ
andymumsnet · 22/04/2022 10:42

Apologies this is happening again, we are still looking into why this might be occurring.

In the meantime, can you please repeat the steps below, and let us know if the issue reappears.

iPhone & iPad
Navigate to your settings
Click on ‘Safari’
Scroll to the bottom and choose ‘Advanced’
Click on ‘Website Data’
Type ‘Mumsnet' into the search box
Swipe left on ‘Mumsnet’ and choose ‘Delete’

Macs
Open your Safari preferences
Click ‘Privacy’
Click ‘Manage Website Data’
Type ‘Mumsnet' into the search box
Click on ‘Mumsnet.com’ and choose ‘Remove’
Click ‘Done'

Frenchlady14 · 22/04/2022 08:00

My problem is still there - chromebook with Chrome browser

palmplantcirca1980s · 21/04/2022 22:33

This reply has been withdrawn

Message from MNHQ: This post has been withdrawn

Directorlevelmaybe · 21/04/2022 20:38

Endless cookie consent here. It’s horrible it’s on every page on mumsnet. Every single time I click anything.

gothicsprout · 21/04/2022 20:21

Didn’t work for me sadly, still getting the endless cookie consent requests and access denied message if I click back.

iPhone 8, iOS 14.8.1, Safari

Everydaydayisaschoolday · 21/04/2022 19:45

Made no difference on mine.

Snowiscold · 21/04/2022 18:56

I think those steps have worked for me.

gluenotsoup · 21/04/2022 18:43

No it’s not working for me 😳

Lunaballoon · 21/04/2022 18:42

Thanks andymumsnet. The steps above worked for me too.

Blondeshavemorefun · 21/04/2022 16:58

That didn’t work fir me

it logged me out and still have the bloody consent

Cookie consent every single time I click anything
Cookie consent every single time I click anything
Original poster
SoupDragon · 21/04/2022 16:24

Praise the lord! Much as I love cookies, I'm glad to see that box gone 😂

OP posts:
SoFriendless · 21/04/2022 16:19

This has worked for me while I’m on the site, but if I click off and come back it’s popping up each time I return. Any ideas?

Ulysses · 21/04/2022 13:58

I'm back in business. Thank you Smile

RedLeggedChuff · 21/04/2022 13:38

That did the trick, thank you

toastofthetown · 21/04/2022 13:30

Thank you, that’s worked for me!

JemimaTiggywinkle · 21/04/2022 13:28

Thank you, that seems to have worked.

MNHQ
andymumsnet · 21/04/2022 13:19

We think we've identified the issue. If you follow the instructions below the consent pop up should stop appearing once you've reselected your preferences.

iPhone & iPad
Navigate to your settings
Click on ‘Safari’
Scroll to the bottom and choose ‘Advanced’
Click on ‘Website Data’
Type ‘Mumsnet' into the search box
Swipe left on ‘Mumsnet’ and choose ‘Delete’

Macs
Open your Safari preferences
Click ‘Privacy’
Click ‘Manage Website Data’
Type ‘Mumsnet' into the search box
Click on ‘Mumsnet.com’ and choose ‘Remove’
Click ‘Done'

Thanks to @LadyGardenersQuestionTime for taking the time to help us troubleshoot, and apologies again, hopefully we've got it sorted now.

Folks · 21/04/2022 12:02

Oh my god this is infuriating.

IfIHadAHeart · 21/04/2022 11:51

I’m giving up with MN now, it’s not worth the hassle and frustration. Every single thing you click on, it pops up. Such a shame.

Original poster
SoupDragon · 21/04/2022 11:05

"Click anything that makes the page reload" that should be.

OP posts:
Original poster
SoupDragon · 21/04/2022 11:04

so we can observe what is happening

you click something, anything, and the cookie consent appears. It you click the back button the "access denied" message seems to appear in the box instead.

There really isn't anything to observe 😂

OP posts:
GingerFoxInAT0phat · 21/04/2022 10:50

Still happening for me too. Tried clicking all options and still pops up on each page.

iphone 11
safari

MNHQ
andymumsnet · 21/04/2022 10:43

Just to reassure you we are still investigating this issue. Sorry to ask, but if anyone who is currently experiencing this issue would be available for a short video call so we can observe what is happening that would very helpful. Please PM me directly.

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