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Original poster

Consent/legitimate interest Reject All button?

85 replies

BloodyFeetByMoonlight · 07/12/2021 18:03

I usually stay logged in on my phone but randomly had to sign in again just now & had to do the pita cookie consent business again.

All the Consents come up as opt in but can we get a ‘reject all’ button for the ‘legitimate interest’ stuff? (Or have I missed seeing it in the huff of having to rechoose?)

Many won’t care I know and happily have all the cookies etc but a reject all would be handy for those that don’t because it’s annoying to have to scroll through (esp on my teeny old phone Blush)

Obvs don’t expect companies to want to prob why the legitimate interest buttons exist alongside the consent buttons in the first place Hmm but I’ve noticed more sites have ‘reject all’ alongside ‘accept all’ for both consent & legitimate interest so sticking an ask in Grin

OP posts:
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Katy75 · 19/01/2022 09:55

thank you @FlamingGoat, I have done, so hopefully @YetAnotherBeckyMumsnet and @mnhq will respond to us soon.

FlamingGoat · 19/01/2022 08:30

@Katy75

The privacy policy did not answer my question about what ~150 vendors would use our data for and the purported ‘legitimate interest’ for them doing so. Please can we have a response on this specific point? And also on why this is repeatedly happening to those of us who reject cookies. Thank you.
I'd report your posts so they can see them. I'd like to know too. Its ridiculous.
Katy75 · 19/01/2022 08:28

The privacy policy did not answer my question about what ~150 vendors would use our data for and the purported ‘legitimate interest’ for them doing so. Please can we have a response on this specific point? And also on why this is repeatedly happening to those of us who reject cookies. Thank you.

Katy75 · 19/01/2022 08:21

and again here after only 7 days

Halsall · 18/01/2022 18:16

For the record, I just had it again. Hadn’t made any changes at all to anything on my phone There were 150 separate permissions I had to untoggle - I counted them. Angry

CaptaNoctem · 17/01/2022 21:32

@KrakowDawn

It's not the cookies so much (as they are set to off automatically), it's the 'legitimate interests'. There are no legitimate interests as far as I am concerned, for any of these companies. They have no right to this information about us.
Yes I agree.

"Legitimate interest" is a way round the GDPR legislation and having to toggle off over 150 separate buttons is ridiculous. I no longer access Mumsnet on a mobile device as I'm sick of having to do it.

Virtually every other site has a reject all button - I really can't see why Mumsnet struggles with this, other than it will lose a lot of nice juicy data it can sell on

Luckily my laptop seems to be OK

MNHQ
YetAnotherBeckyMumsnet · 14/01/2022 16:34

Thanks again for your feedback - we totally acknowledge that this issue has been dragging on for way too long and appreciate how annoying it’s been for everyone. We’ve been speaking to Google about why consent keeps popping up because, in theory, it should remember your preferences even if you reject all.

As we said up thread, we’re replacing all this with something more reliable that will include a reject-all button and the plan is for this to go live at the end of February. Meanwhile, If you want to know more about what we track and why, please take a look at our Privacy Policy - there’s also a section on how to manage cookies on the most popular browsers.

MNHQ
YetAnotherBeckyMumsnet · 14/01/2022 15:06

Hello - thanks for your comments. We've asked our tech team to look into this. We'll get back to you ASAP.

Rummikub · 13/01/2022 23:58

25000 days???
68 years ? Wt

So if I say no to them now does that over ride any previous permissions?

FionaMacCool · 13/01/2022 23:42

"advanced store GmbH
Cookie duration: 24856 (days). Uses other forms of storage."

Another one frustrated at being asked, again to consent to cookies.
Some of which, like the above, have ridiculously invasive lengths of permission.

  • I haven't changed my settings
  • I haven't cleared browsers/ gone incognito
  • I have reduced my use of MN as I wont have it on my work laptop, phone or tablet- cant be bothered with this on more than one device.
KrakowDawn · 13/01/2022 09:13

It's not the cookies so much (as they are set to off automatically), it's the 'legitimate interests'.
There are no legitimate interests as far as I am concerned, for any of these companies. They have no right to this information about us.

AuntieStella · 13/01/2022 07:58

We don't have any choice but 'bear with' you, and this has been subject of complaint from users ever since it rolled out (with about 40 clicks required, now over 160)

With no real result from out POV - still having to do it, and on a promise of 'jam tomorrow'. This could and should have been changed months ago.

Ascii · 13/01/2022 07:50

Had to do it all again this morning! That’s 3 times since the beginning of Jan. Nothing to do with incognito/different browsers/cookies clearing etc - I’ve checked all of that. And it only ever happens on Mumsnet - every other website accepts my choice and doesn’t continue to try to force me to accept invasive cookies. I’m looking into who to report this to as I’m sure it’s against guidelines. No means no, Mumsnet!!

Memyselfandfood · 13/01/2022 07:31

@YetAnotherBeckyMumsnet
Yet again being asked for it! No none of those things mentioned me or my phone are doing and it’s just your website that repeatedly keeps asking me for this.
As someone with physical problems doing having to keep doing this is not making me happy!
It’s getting ridiculous now the amount of times im
Being asked.
If i end up giving in will it stop?

Katy75 · 13/01/2022 06:47

I was asked again yesterday (so after 7 days). I have not cleared cookies, am not using an incognito browser and do not have any settings set to automatically refresh cookies.

My guess is that those of us who are repeatedly asked are asked as we reject?

I would also like MNHQ to explain what these ~150 ‘vendors’ do for/with MN and why they want to place cookies on our devices. Vendors would usually mean that they provide services to MN but I wonder if they are advertisers or other firms that want to collect MN users’ data.

I would also like MN’s privacy team to confirm whether they are comfortable that users are giving informed consent for such extensive cookie placement if they can apparently have rejected all non-essential cookies on the first page of the consent message but have not clicked into the separate vendor area, which is not clear at all. @mnhq please can you respond on these points?

Rummikub · 12/01/2022 22:54

Asked today.
Wonder if it’s cos I was using work wifi today

FluffytheGoldfish · 12/01/2022 22:15

Also have not used incognito, or cleared my cookies and have been asked at least twice in the last month on my iPad, and at least twice on my phone and again on my laptop! It is extremely frustrating.

Halsall · 12/01/2022 16:04

It hasn't been twice in a week but, looking back on this thread, I had the consent request on 23rd December, 9th Jan, and once more early in the new year, which I didn't report on here.

It also happened several times around mid-December.

On none of those occasions had I cleared cookies, and I wasn't using an incognito browser. It's been on my iPhone every time - the one I use to access MN regularly, running Safari. I keep myself signed in and a tab open.

Chemenger · 12/01/2022 11:13

I have been asked to complete the cookie consent twice this week. I haven’t cleared my cookies or used an incognito browser.

MNHQ
YetAnotherBeckyMumsnet · 11/01/2022 16:24

Hello all - thanks for bearing with us. We're in the process of implementing a new cookie consent platform that will have a "reject all" button. Our new Talk platform (due for launch in Feb - we'll have more info soon) will not ask everyone to re-consent twice and so we think it makes sense to release the new cookie consent platform at the same time.

Wrt the here and now - cookie consent should only appear once on your first visit, but it will trigger every time you use an incognito browser or if your cookies are cleared. Some browsers do this automatically after a couple of days so it's probably worth checking settings. We've also passed all this info on to our tech team who are also looking into whether there's a technical issue here.

We hope this offers some clarity but please do let us know if you've got any further questions.

Katy75 · 11/01/2022 09:27

I have noticed that on most other sites, if you do not ‘accept all’ the default on all options is that you do NOT accept. It is only on MN and the Daily Mail that I see the default is that all vendor boxes are checked….

AuntieStella · 11/01/2022 07:49

I think they're hoping all thus will all go away if they ignore it.

Changes to systems planned for thus month anyhow.

But we've still had to endure months and months of this. And they just don't care enough even to respond now

FionaMacCool · 10/01/2022 19:55

Checking back in to add my voice to the concerns raised by you @reshetima @MNHQ

reshetima · 10/01/2022 07:47

I've just alerted MNHQ via the report button, stating:

"Can we have an update on this matter please, MNHQ? Yours is the only website I use that has such an unwieldy setup to reject tracking. Especially galling given the issues with privacy users have had in the past."

Halsall · 09/01/2022 14:02

All the pics I attached didn’t post. Try again:

Consent/legitimate interest Reject All button?
Consent/legitimate interest Reject All button?
Consent/legitimate interest Reject All button?