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Some users seemingly having "protected" status

106 replies

MatildaIThink · 06/12/2021 12:34

Hey @MNHQ

Why do some users seemingly have "protected" status on here?

There are some who regularly troll, post comments which are deliberately unhelpful at best, often rude, sarcastic etc. yet their posts almost never get moderated. However when anyone replies to them in a similar tone, or disagreeing with them, those replies get "moderated" almost instantly, with replies moderated out of existence merely by the nature of disagreeing with them?

Why are certain posters allowed to get away with almost anything, what is the reason that they gain this special status?

Thanks

OP posts:
Iggly · 06/12/2021 12:40

It’s not something I’ve noticed in all my time on mumsnet tbh.

ThatsNotMyPinkUnicorn · 06/12/2021 12:40

It’s a thing, to be honest, and it has been as long as I’ve been around.

I suppose it’s because so much moderating is subjective. It won’t change. I hate it but it won’t.

CovidPassQuestion · 06/12/2021 12:39

And it's hardly a crime to be sarcastic Hmm

MatildaIThink · 06/12/2021 12:39

Yes, I have reported them and they stay there, but pretty much anyone who replies to them disagreeing gets their post moderated in minutes.

OP posts:
CovidPassQuestion · 06/12/2021 12:39

MNHQ can only delete posts if they're reported, they don't sit there reading the boards. Presumably the posts weren't flagged by anyone.

I imagine there's a list of vexatious reporters though...

Negligee · 06/12/2021 12:36

Have you reported the posts you think are rude/sarcastic etc? Because I assume MNHQ needs reports to be aware of things that are contrary to the forum guidelines.