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Original poster

Black sections over text. Advert?

62 replies

FingersofFish · 21/11/2021 06:19

I am getting this repeatedly and can't find a way to get rid. Across all topics and doesn't disappear with a refresh.

Black sections over text. Advert?
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17
Tempnamelady · 02/12/2021 16:28

Im getting this too

MNHQ
soniamumsnet · 02/12/2021 16:27

Hi @Muselyforbreakfast thanks for the report. Can you try fully signing out of the site and back in again? If you still have a problem, please can you provide a screenshot of the ad and the URL?

Muselyforbreakfast · 02/12/2021 14:45

I’ve now got the same issue with a huge Jet2 advert. I can scroll down but lose all the top few messages. Can’t see if anyone else has mentioned it as it’s on this thread so can only see the messages from 9.07 down on the page

KinYeSeeMeNoooo · 02/12/2021 10:32

@soniamumsnet Will do. Thank you for all your help. Have a great day. Flowers

MNHQ
soniamumsnet · 02/12/2021 10:13

Hi @KinYeSeeMeNoooo thanks for letting us know - that's great. Give us a shout if you need any more help with anything. Flowers

KinYeSeeMeNoooo · 02/12/2021 09:07

@soniamumsnet Morning! At the risk of jinxing everything, I don’t appear to have the black ad of death blocking threads anymore.

MNHQ
soniamumsnet · 01/12/2021 16:27

Hi @KinYeSeeMeNoooo and others. Thanks for the reports. We're taking a look into this now and will be in touch with any more updates.

Thanks for being so patient.

StepAwayFromTheEcclesCakes · 01/12/2021 11:31

Still happening and now its happening on the list of threads as well as on every one i open, its impossible to use mn while this is happening

StepAwayFromTheEcclesCakes · 01/12/2021 11:28

Still happening

KinYeSeeMeNoooo · 01/12/2021 11:11

@soniamumsnet Unfortunately, yes. It’s making using the site really difficult. It’s often taking several attempts to read a thread.

MNHQ
soniamumsnet · 01/12/2021 10:47

Hi @KinYeSeeMeNoooo just dropping in to see if this is still causing problems for you?

KinYeSeeMeNoooo · 30/11/2021 19:07

Still the same here. Although it amused me that it popped up whilst reading this thread.

Black sections over text. Advert?
Fifiesta · 30/11/2021 18:33

I am having the same problem with the WhatsApp advert.
I note that you said you were trying to fix it on 25/11 - it’s December tomorrow & it’s still happening!!!
(iPad)

WeeWeeWeeeee · 30/11/2021 18:15

Virtually every screen today.

Black sections over text. Advert?
Black sections over text. Advert?
Aristodog · 30/11/2021 16:49

It seems to have got worse today - on website accessing via iPad.

WeeWeeWeeeee · 29/11/2021 22:46

@JoMumsnet like KinYeSeeMeNoooo said, I can scroll down however the opening post (and occasionally more) is lost totally to the black screen.
I mentioned being physically unable to rotate my device as I wondered if doing so might mean I was able to click away from the advert.

PinkBuffalo · 29/11/2021 20:26

I am getting the rotate your device this evening
Could not see any part of the thread at all!

Black sections over text. Advert?
KinYeSeeMeNoooo · 29/11/2021 19:52

@JoMumsnet You’re welcome.

Kite22 · 29/11/2021 17:42

I don't want to jinx anything, but mine is okay now, and has been over the weekend. It was just Friday for me (on a laptop, on chrome)

MNHQ
JoMumsnet · 29/11/2021 17:20

Thanks @KinYeSeeMeNoooo - that's very helpful.

KinYeSeeMeNoooo · 29/11/2021 17:14

I’m on chrome using an iPad btw.

KinYeSeeMeNoooo · 29/11/2021 17:14

You can scroll past it, but I’m losing the opening post and at least the second one.

Black sections over text. Advert?
Black sections over text. Advert?
MNHQ
JoMumsnet · 29/11/2021 16:54

We're so sorry again for all the inconvenience this is causing.

@WeeWeeWeeeee and @mantlepiece, can we please ask if you're able to scroll past the window? You shouldn't have to rotate your screen to be able to scroll past it, so we just need to check if that's the case.

Thanks again to everyone who's posted screenshots. We're trying to resolve this and will be back with an update as soon as we can.

mantlepiece · 29/11/2021 15:56

@mantlepiece

I’ve been getting the blackout for days. It happens when I open a thread. It never happens when I’m looking at a list of topics. Yes black screen when rotated gives the green WhatsApp Ad.

Yes, makes the site unusable

Sorry forgot to say using iPad mini, browser is safari.
Knittedfairies · 29/11/2021 15:55

I've just had the WhatsApp thing again; Safari on iPad

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