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Original poster

Tracking

29 replies

Oblomov21 · 10/11/2021 09:07

I keep getting a message saying that in order to keep MN free it wants tracking.

Can I get rid of this please?

OP posts:
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MNHQ
TimMumsnet · 20/11/2021 09:23

Ok that's strange, I'll take a look this week. Has anyone else seen this?

Original poster
Oblomov21 · 20/11/2021 09:10

I did Tim, deleted old app, downloaded new. Still getting tracking notification. Not every time like before, but sporadically. Very odd.

OP posts:
MNHQ
TimMumsnet · 19/11/2021 21:15

@Oblomov21 sorry to hear! Have you had the chance to get the most recent version of the app? After downloading it, it should only show once.

Original poster
Oblomov21 · 19/11/2021 08:10

I'm still having this. I've closed the app, restarted it. Still getting it, got it this morning.

OP posts:
MNHQ
TimMumsnet · 12/11/2021 09:10

Thanks for your patience everyone. I've made a permanent fix that should mean no-one sees the popup more than once. It's been submitted to the App Store, so should be with you within a few days. You will see the popup one more time but after that it will correctly save your choice.

Eltonsglasses · 11/11/2021 23:13

I accidentally clicked 'allow' and it then my phone asked the same question so I said 'don't allow' and I haven't had anymore pop ups when opening the app

BlameItOnTheBlackStar · 11/11/2021 23:11

Have closed and reopened multiple times over the course of the evening and it's still there.

MyPatronusIsAPenguin · 11/11/2021 20:17

I have closed the app and reopened and even gone into settings and told it not to allow tracking in there. Still getting it

MNHQ
TimMumsnet · 11/11/2021 19:15

Sorry I should have mentioned, it takes the apps a little while to update so the alert doesn't show. Force quitting and reopening the app can help.

MyPatronusIsAPenguin · 11/11/2021 19:04

I am still getting it

Itis6oclocksomewhere · 11/11/2021 18:31

I'm still getting it too.

CampagVelocet · 11/11/2021 18:28

It's still coming up for me, every time. I'm on an iPhone 12.

Original poster
Oblomov21 · 11/11/2021 18:12

Thank you MN, but I'm still getting it.

OP posts:
hattiesmith · 11/11/2021 17:55

It's definitely still there!

YouveBeenLittUp · 11/11/2021 17:52

Just came to find a thread about this, I don't think it's been switched off as I'm still getting it?

MNHQ
TimMumsnet · 11/11/2021 16:03

Hey everyone, thanks for raising this, the request is something that Apple forces us to show, but it shouldn't repeatedly show - you're right it's a bug! I've switched it off for now until we have it fixed.

MNHQ
soniamumsnet · 11/11/2021 15:49

Hi @Oblomov21 @CrazyBaubles thanks for this. We'll take a look and keep you posted.

BlameItOnTheBlackStar · 11/11/2021 13:52

Same here on iOS. I assumed it was a 'reply three times then we'll leave you alone' thing but apparently not...

CrazyBaubles · 11/11/2021 13:17

I've got this every time I open the app. I've had something similar on other apps but it's only asked me once - the MN one comes up every time I open the app.
Can we have it that it asks once then remembers the choice please MN?

I'm on a iPhone so using iOS

Tracking
Newdad19 · 11/11/2021 13:12

Just came to report the same. Surely it should remember your selection and not need to choose every single time you open the app

Itis6oclocksomewhere · 11/11/2021 08:36

I'm getting this too. It's every time I open the app. I'm on iOS 14.

greenalltheway · 10/11/2021 21:22

Came to say the same. Literally every time I open the app on iOS

MyPatronusIsAPenguin · 10/11/2021 20:50

Yep me too! About the final straw for me with posts being continually hidden and no one at MNHQ seeming to be bothered Confused

Eltonsglasses · 10/11/2021 18:58

Same as pp image.

sanityisamyth · 10/11/2021 18:56

I got that too

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