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Original poster

Website continually crashing on mobile device?

119 replies

ShirleyPhallus · 13/10/2021 12:43

I’m using IOS and pretty much every day now, MN will scroll for a while but then just stop half way through the page, nothing else loads, it stops on loading and I can’t click any of the buttons on the bottom nav.

All other websites work fine. Any ideas @MNHQ?

Website continually crashing on mobile device?
OP posts:
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18
MNHQ
JoMumsnet · 18/10/2021 12:26

We're so sorry these ads are still causing problems.

We blocked the Northern Rail ads yesterday evening but it appears some are still getting through. Please bear with us; we'll try to get this resolved as soon as we can.

AnyFucker · 18/10/2021 08:28

Still doing it with the Northern advert as per my 2 screenshots

AnotherMansCause · 17/10/2021 19:31

It's mostly the Northern advert but several times it's frozen when the space for the advert hasn't loaded anything. Clearly another advert is causing problems but I can't see which.

HerRoyalWitchyness · 17/10/2021 18:04

I thought this was just me. It keeps randomly freezing as I'm scrolling.

Bexlily · 17/10/2021 18:02

@CarolineMumsnet

Hey Bexlily Can you let us know if you were able to scroll past that blank Ad once it had popped up? Thank you
No I had to close the page and reopen it.
tiredvommachineasaurus · 17/10/2021 17:47

It's the northern advert causing the issue for me. When the advert changes, the page finally loads properly.

Website continually crashing on mobile device?
FingersofFish · 17/10/2021 14:12

Mobile site for me and it's what ends up looking like a blank advert so don't know what it is but it's been about a week. I am on an android. Happens on nearly every page across a variety of topics but I can't see what ad!

MNHQ
CarolineMumsnet · 17/10/2021 14:09

Hey Bexlily Can you let us know if you were able to scroll past that blank Ad once it had popped up? Thank you

Bexlily · 17/10/2021 13:17

Frozen again, twice in a couple of mins.

Website continually crashing on mobile device?
Website continually crashing on mobile device?
Beamur · 17/10/2021 13:16

Really bad today.

MNHQ
CarolineMumsnet · 17/10/2021 10:15

Thank you for all this info. We're investigating now.. If anything changes in the meantime then do let us know.

AnotherMansCause · 17/10/2021 10:14

Always the same bloody advert BTW, for Northern, causing the issue. @AnyFucker & I have both posted shots of it.

AnotherMansCause · 17/10/2021 10:13

It's now freezing on TIO & Active Threads. Taken me 11 attempts to post this. Also got this screenshot.

Website continually crashing on mobile device?
tiredvommachineasaurus · 17/10/2021 10:06

This one crashes mine and the page doesn't load until the advert changes. Android phone.

Website continually crashing on mobile device?
AnyFucker · 17/10/2021 06:22

Getting worse. Just happened twice in 2 minutes.

Website continually crashing on mobile device?
AnyFucker · 17/10/2021 06:16

This is the one that keeps crashing mine. I phone, Safari.

Website continually crashing on mobile device?
MNHQ
MillieMumsnet · 16/10/2021 22:44

Thank you for adding the screen shot and info. We are still looking into this so do share any further screenshots or explanations of what’s happening here.

SirensofTitan · 16/10/2021 22:05

I use the mobile site, I can't tell you about any advert as I have to close my browser to clear the freeze

Bexlily · 16/10/2021 22:04

I'm using Chrome, Andriod device. This is what I've just had

Website continually crashing on mobile device?
MNHQ
MillieMumsnet · 16/10/2021 20:44

Hello everyone, we are looking into this now.
Can you let us know the exact device you are using and the browser and if it's a specific advert and if it happens every time or sometimes.

If you can can capture a screen record or any further screenshots that will really help us to get to the bottom of what's going on.

FindingMeno · 16/10/2021 19:27

Solar flare disruption.
Disclaimer: I saw an exciting headline and thought I'd run with it Grin

AnotherMansCause · 16/10/2021 19:25

And it's been happening for about 3-4 days.

AnotherMansCause · 16/10/2021 19:24

Mobile site on both devices. Always caused by an ad, not always the same one. It's taken me 5 attempts to post this.

cantgetmyheadroundit · 16/10/2021 18:43

If it freezes and there's no ad visible, when it starts working again, there is an ad as you scroll down.

cantgetmyheadroundit · 16/10/2021 18:42

Mobile site for me too, Android using Chrome.