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Original poster

Website continually crashing on mobile device?

119 replies

ShirleyPhallus · 13/10/2021 12:43

I’m using IOS and pretty much every day now, MN will scroll for a while but then just stop half way through the page, nothing else loads, it stops on loading and I can’t click any of the buttons on the bottom nav.

All other websites work fine. Any ideas @MNHQ?

Website continually crashing on mobile device?
OP posts:
Thread gallery
18
MNHQ
soniamumsnet · 28/10/2021 10:55

Hi @Rowgtfc72 thanks for reporting this. Please can you try clearing the cache and closing the browser. Give us a shout if you're still having problems. Flowers

Rowgtfc72 · 28/10/2021 06:34

Mines been doing it the last few weeks.
Screen just freezes, but only on this site.
Chrome on android. Mobile site.

Tangofandango · 24/10/2021 21:26

My iPad has been freezing for the past 3 days. It lets me scroll down 1 or 2 posts then freezes, then the screen closes down complete.
My iPhone is fine and had no problems on that.

MNHQ
CarolineMumsnet · 24/10/2021 11:40

Hey Youngatheart00

Thanks for letting us know about this and sorry it's still being glitchy for you. If clearing caches and closing browser didn't resolve the issues can you let us know? In the meantime, we'll keep an eye here to see if this is still a wider problem.

Flowers
Youngatheart00 · 24/10/2021 09:30

It’s glitchy for me this morning. When I start scrolling some threads freeze and also just had to abandon a reply on another thread as it went all laggy and then finally froze altogether to I had to close my browser and start again.

I’m using the mobile site from an iPhone running up to date software.

Beamur · 21/10/2021 11:54

I clear mine each time this happens

HoardingSamphireSaurus · 21/10/2021 11:01

No. I have deliberately not cleared it, so you can have a comparator Smile

I am not experiencing any issues and haven't since my last post

13.10 / 19.10.2021

MNHQ
LilyMumsnet · 21/10/2021 10:31

Hi folks

Can you confirm that you've cleared your cache?

Beamur · 20/10/2021 12:10

Freezing again today
Tails ad again

MNHQ
soniamumsnet · 19/10/2021 13:38

Hi @Bluebubbletrouble thanks for reporting this. It should be all sorted now, so please hit refresh. Please give us a shout if you need any more help with anything. Flowers

Bluebubbletrouble · 19/10/2021 13:32

I'm getting this on every thread I click on

Website continually crashing on mobile device?
MNHQ
soniamumsnet · 19/10/2021 13:31

Thanks @HoardingSamphireSaurus there were temporary problems which we've sorted out now. Flowers

HoardingSamphireSaurus · 19/10/2021 13:22

You've got Gatweay errors again today.

Almost constantly for the last 10 minutes

13.10 19.10.2021

Android on and off the App. PC and Chrome

MNHQ
soniamumsnet · 19/10/2021 13:14

Hi @Beamur sorry to hear you've had problems. Please can you clear the cache and let us know if this is still happening? Flowers

Beamur · 19/10/2021 12:02

Freezing again this morning.
Tails ad showing each time it's frozen

AnyFucker · 18/10/2021 22:33

Has been ok this evening Smile

MNHQ
JoMumsnet · 18/10/2021 17:36

@sluj

Crashing for me too. Android phone using chrome. The message eventually comes up "chrome not responding " though every other website works fine, cleared the cache etc
Sorry to hear this, @sluj.

Can you please let us know if this is still happening now all the ad blocks are in place?

MNHQ
JoMumsnet · 18/10/2021 17:34

@AnyFucker

Hi Jo. Haven’t been on my phone much since I posted this morning. Will let you know if it happens again.
Thanks. We'll be keeping an eye on the thread.
MNHQ
JoMumsnet · 18/10/2021 17:33

Hi again,

Thanks for bearing with us. Hopefully we've now blocked all of these ads but if you're still seeing them, can you please try clearing your cache.

If you don't know how to clear your cache, you can find instructions on how to do it here.

And of course, if they're still showing up after you've done this, please let us know. Thanks in advance.

AnyFucker · 18/10/2021 16:18

Hi Jo. Haven’t been on my phone much since I posted this morning. Will let you know if it happens again.

sluj · 18/10/2021 16:17

Crashing for me too. Android phone using chrome. The message eventually comes up "chrome not responding " though every other website works fine, cleared the cache etc

tiredvommachineasaurus · 18/10/2021 16:07

No worries, Android phone on chrome Smile

MNHQ
JoMumsnet · 18/10/2021 15:41

Just checking @AnyFucker - are you still seeing the NR ads this afternoon? We know you're on iPhone/Safari - we're just trying to work out how and where they're getting through.

MNHQ
JoMumsnet · 18/10/2021 15:38

Thanks for posting that screenshot, @tiredvommachineasaurus (and sorry!)

Can you please let us know which browser you're using?

tiredvommachineasaurus · 18/10/2021 15:08

Northern rail advert again.

Website continually crashing on mobile device?