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Website continually crashing on mobile device?

27 replies

ShirleyPhallus · 13/10/2021 12:43

I’m using IOS and pretty much every day now, MN will scroll for a while but then just stop half way through the page, nothing else loads, it stops on loading and I can’t click any of the buttons on the bottom nav.

All other websites work fine. Any ideas @MNHQ?

Website continually crashing on mobile device?
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MNHQ

MillieMumsnet · 16/10/2021 20:44

Hello everyone, we are looking into this now.
Can you let us know the exact device you are using and the browser and if it's a specific advert and if it happens every time or sometimes.

If you can can capture a screen record or any further screenshots that will really help us to get to the bottom of what's going on.

MNHQ

CarolineMumsnet · 16/10/2021 18:09

Sorry we look to have left you talking amongst yourselves about this for a while Blush.

It looks like this happening across a range of devices. While we look into what's happening here, could you let us know if you are on the app, web or mobile site?

Also, is it always when you get to an ad that it freezes or is sometimes freezing without an ad?

Thank you!

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