Active discussions

Please or to access all these features

Talk
Site stuff

Join our Innovation Panel to try new features early and help make Mumsnet better.

See all MNHQ comments on this thread

Original poster

Ad videos playing in threads and can't be closed down

67 replies

SuperbLyrebird · 10/09/2021 21:24

I've brought these to your attention before and you said you'd look into it but didn't get back to the thread.

They used to be in Property but are now in AIBU and others. They can't be closed so are eating my data.

And they're not connected to anything I'm interested in either.

Ad videos playing in threads and can't be closed down
Ad videos playing in threads and can't be closed down
OP posts:
Thread gallery
6
BuffyTheBuffetSlayer · 18/09/2021 23:23

@illuyankas omg I just made a thread about this, I thought it was just me!! Bloody phone volume was up full, I nearly shit myself 😳

QuestionableMouse · 18/09/2021 18:29

I have them too (chrome on a pixel 4) and volvic ads that play both video and music. I really hate them!

Ad videos playing in threads and can't be closed down
bluegreygreen · 18/09/2021 16:18

Auto play only on Wifi

Doesn't help the issue that at least one person mentioned above of difficulty focusing and nausea when the video is running in the middle of the thread.

Please can you consider this issue?

If you must use autoplay videos (poor practice in my opinion, but presumably the advertising company is king here) can they be at the side of the page rather than in the middle of the text?

Blastandbollocks · 18/09/2021 03:18

Main active threads page playing videos (eBay, O2) and I'm on data. Even posting on this thread I'm getting a BA advert which is playing.

Blastandbollocks · 18/09/2021 03:16

@soniamumsnet

Sorry, fix isn't working.

Doggiedementia · 17/09/2021 18:31

Thanks!

Alternista · 17/09/2021 17:57

Better, thanks.

This sort of thing really should be default though; I work in a related field and its really poor practice to force autoplay like they were. We shouldn’t have to ask for this sort of thing.

I do appreciate the fix though. Thank you.

EmpressWitchDoesntBurn · 17/09/2021 17:31

I noticed they weren’t auto-playing for me any more & came to say thanks for the fix, @soniamumsnet.

MNHQ
soniamumsnet · 17/09/2021 12:25

Hi @IamanUltracrepidarian and others. Just dropping in to say thanks for all your comments which were so helpful!

We're going to resume these tests for logged in users across chat, aibu and property to see how we can improve the experience here, and this time, thanks to your feedback, we'll include the following features:

Auto play only on Wifi
Click to play on mobile data
No video will play once the player is out of view

Thanks again for all your ideas and please continue to tell us what you think works and doesn't work. The last thing we want to do is make life more difficult for anyone! Flowers

IamanUltracrepidarian · 16/09/2021 13:27

Thanks @soniamumsnet. So you've just paused them and they'll be back again like last time?

MNHQ
soniamumsnet · 16/09/2021 09:32

Hi - just dropping in with a quick update. Following on from feedback, we've now paused these ads. Just to let you know that we'll investigate the best options for a good user experience in the future. Sorry for any inconvenience and thanks for all your suggestions. Flowers

MNHQ
soniamumsnet · 16/09/2021 09:06

Hi - just dropping in to say that we're really sorry this is causing frustration, and we're working on getting to the bottom of this now. Flowers

FuckingFlumps · 16/09/2021 06:32

Just adding another voice of frustration at both the ads and the lack of action from MNHQ.

They are driving me bonkers. Surely resolving this issue is not a difficult task for your tech team which leads me to that very reasonable belief that you're not actually that fussed if people are using up their data on this rubbish.

lemonsyellow · 16/09/2021 05:25

I always get these. I assumed everyone did. But maybe not, it seems. They’re on this thread too.

GillBiggeloesHair · 16/09/2021 05:13

Why do MN always ask for the browser and device? Seems like a stalling tactic to me as they never seem to do anything about it.

Blastandbollocks · 16/09/2021 04:45

Away from home just logged in on data, and this isn't fixed. Don't have a lot of data as normally on WiFi so this renders the site virtually unusable. Yes, it's not a lot, but it is unwelcome. For a longer thread, it completely eats data and you cannot close them down.

I love Mumsnet, but this is too much.

AdaColeman · 15/09/2021 12:58

The recipe ones look like In-House ads. The lovely Aimee is back also, not sure what she's advertising.

illuyankas · 15/09/2021 11:30

I don't mind the ad on the background. But the video ad on the middle of the thread suddenly blasting is very annoying.

MNHQ
soniamumsnet · 15/09/2021 11:03

Hi @bluegreygreen thanks for the report - we're taking a look into this now. Flowers

bluegreygreen · 15/09/2021 10:56

That's why their disingenuous "could you post a screen shot" is winding me up. They know what the problem is

And presumably they have the capacity to log in like an ordinary user and see for themselves anyway - it's hard to miss!

IamanUltracrepidarian · 15/09/2021 10:09

That's why their disingenuous "could you post a screen shot" is winding me up. They know what the problem is.

Chemenger · 15/09/2021 09:58

How lovely to see Aimee again after all this time -said nobody ever. You got rid of this nonsense once, why is it so difficult to just do what you did before?

IamanUltracrepidarian · 15/09/2021 09:55

Thanks @soniamumsnet but it's no good looking into it and not doing anything about it.

I reported it on 9th August here

We get MN needs revenue but these videos are in every thread with no option to close. And they bear no relation to what I'm reading or anything I've looked at on other sites.

If only you had a tech dept ...

MNHQ
soniamumsnet · 15/09/2021 09:27

Hi @ChristmasCocktail thanks for letting us know. We're taking a look into this now. Flowers

ChristmasCocktail · 15/09/2021 08:41

Same for me but it's in the MN app! Angry
If you can't control ads eating our data maybe it's time to switch from those type of ads?

Swipe left for the next trending thread