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Original poster

I can't change my username

4 replies

thenorthernluce · 27/06/2021 18:47

I've tried on my phone (Safari) and my laptop (Chrome), but it won't let me overtype or delete my username. Is there something I'm doing wrong? I would appreciate any help! Thanks.

OP posts:

MNHQ

EstherMumsnet · 27/06/2021 21:25

Hi there,

To change your username go into My Mumsnet then Settings then Account Details. If you pick a name that is already in use it will tell you that this is the case.

If this doesn't work then drop us a line at [email protected] and we'll get our tech team to look into why this isn't working for you.

MNHQ

DawnMumsnet · 28/06/2021 12:51

Hi again @thenorthernluce,

We've had another check backstage and we think there was a problem at our end, not yours! Can you have another try now please? Hopefully you'll be able to register a new username, but please let us know if you're still having problems.

eldorado02 · 30/06/2021 12:27

It's done! This is my new name! Thank you.

MNHQ

DawnMumsnet · 05/07/2021 12:28

Thanks for letting us know, @eldorado02

If anyone else is having this problem please tell us here, or you can mail in at [email protected]

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