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Original poster

400 Bad Request

85 replies

FreezerBird · 21/12/2020 22:22

I'm getting this message constantly on Mumsnet over the last couple of days.

I can generally click from active onto the first page of a thread (but not always) but then clicking 'next' to get to page two is, the majority of the time, met with a blank white screen with the text.:
"400 Bad Request
Your browser made an invalid request"

This is only happening on Mumsnet.

I'm using the ecosia app on Android. Will clear cache and see if that helps.

OP posts:
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5
purpleme12 · 13/01/2021 15:32

It's ok at the minute but that doesn't really mean anything to me cos it's been happening on and off since September.
And it was last happening a few days ago
The screenshot is the same as on the last thread
Whenever it happens I can't access the thread so I haven't managed to put a screenshot up

MNHQ
soniamumsnet · 13/01/2021 09:17

Hi @MrMeSeeks @purpleme12 just popping in to ask if you're still getting this 400 bad request error please?

If so, we'll do our best to investigate. Any screenshots would be really helpful. Flowers

MNHQ
LilyMumsnet · 10/01/2021 11:44

Hi folks

Really sorry that this one is taking us a while to sort - we're still investigating so please do hang in there.

MrMeSeeks · 10/01/2021 11:23

I also keep getting error messages only on munsnet, just keeps saying page timed-out.
Kept thinking it was my phone but thought it was ofd it was only this site!
Been happening on and off 2-3 weeks

purpleme12 · 10/01/2021 09:35

Still going on here. Just given up posting about it all the time

AntiHop · 10/01/2021 09:17

@mnhq I am still getting this on chrome on my phone.

purpleme12 · 04/01/2021 00:39

Which is why I find it hard to believe they've done anything to fix the problem

purpleme12 · 04/01/2021 00:38

But it's an intermittent problem.
I have had it since September on and off (which is when it was first brought to their attention). There are times when it happens a lot then times when it doesn't and then so on again and again

KihoBebiluPute · 03/01/2021 23:58

Interestingly it has resolved for me in the last few days and I can now see threads in Chrome again. Given that some people on this thread have just come back in the last few days saying "its back" that suggests to me that whatever has fixed the problem for my setup has simultaneously broken it for others!

MinniesAndMickeysNeedCounting · 03/01/2021 10:09

As of yesterday, I can't open any threads without the 400 message. Mumsnet loads but cant access threads, had to use app to post this.

ProfYaffle · 02/01/2021 16:34

I'm on Chrome as well

purpleme12 · 02/01/2021 16:31

@CarolineMumsnet

Urgh, we're sorry to hear this ProfYaffle

We'll see if we can see why it's started happening again. In the meantime, if anyone else is having this problem, please let us know here. Flowers

It has never stopped happening It's been happening since September when the other thread started
WouldstrokeTomHardy · 02/01/2021 15:50

I was getting this in chrome. I downloaded Firefox and have had no issues since. Or there's always the app

MNHQ
CarolineMumsnet · 02/01/2021 15:45

Urgh, we're sorry to hear this ProfYaffle

We'll see if we can see why it's started happening again. In the meantime, if anyone else is having this problem, please let us know here. Flowers

ProfYaffle · 02/01/2021 09:01

It's back again .....

Kleptronic · 30/12/2020 22:22

It looks like an intermittent routing problem on the cloud platform (Cloudflare). MNHQ's techs would have to raise a support call with them each time it happens - but as it's intermittent, by the time someone at the platform looks, it's not happening any more - and because the site is up for the majority, it's not a Priority 1 call - so nobody trawls through the logs or fires up a network packet sniffer - and on it goes.

Either that or Cloudflare blame MNHQ's techs over app/DNS/hostname binding/webfarm configuration etc. and/or vice versa, and because it's intermittent no-one's got time to trawl through logs etc. Etc...

Anyway what I'm trying to say is intermittent faults for a few users out of tens of thousands are very troublesome to diagnose and fix.

starrynight19 · 30/12/2020 22:07

Had the 502 error lots this morning

purpleme12 · 30/12/2020 21:02

There was actually a thread about this same thing created in September.
It's on the second page of 'site stuff'
It's been happening to me on and off since then
And others on that thread and now this one
So they've actually known about it since then which is why they can't see it as a priority

Nicknacky · 30/12/2020 20:58

@soniamumsnet You are only now looking at it despite the thread being created on 21st december? Really?

MNHQ
soniamumsnet · 30/12/2020 16:27

Hi @LittleMissLockdown sorry to hear about that. We're taking a look into this now and will hopefully get to the bottom of it. Flowers

LittleMissLockdown · 30/12/2020 08:13

Had the 502 error 8 times already this morning and I've only been online for 20 minutes. Similarly to others on this thread, Mumsnet is the only site I ever get error messages on.

Shaniac · 29/12/2020 23:09

Im getting it too

CrochetOrBust · 29/12/2020 22:57

Same here - Safari. And only on MN.

purpleme12 · 29/12/2020 21:29

This has happened for months
There's another thread about it that was started months ago
So I wouldn't hold your breathe about it being fixed
They've been aware about it for a months now so it can't be a priority

AaronPurr · 29/12/2020 21:23

It seems to have got much more frequent in the last hour or so, the Apache tomcat error has also been popping up.

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