Active discussions

Please or to access all these features

Talk
Site stuff

Join our Innovation Panel to try new features early and help make Mumsnet better.

See all MNHQ comments on this thread

Original poster

Poster accused of being pbp

36 replies

OnceUponAMidnightBeery · 06/12/2020 19:28

People reporting a post have been wrongly told that OP is a pbp and a troll. They have then stated that on the (innocent and genuine) posters thread.

This should not have happened.

A) Why is MNHQ responding in this way to people reporting a thread? Surely the decisions should be behind the scenes to avoid judgement?

B) How can MNHQ justify the fact that the WRONG information has been given to those reporting, leading to them accusing the OP on a thread in which they needed support?

OP posts:
MNHQ
RivkaMumsnet · 06/12/2020 22:24

Thanks for all the feedback here.

We take troll hunting very seriously and delete any instance of it that is reported to us. We do also sometimes ban troll hunters, depending on the circumstances.

When threads are reported to us and we find out that they were started by a previously banned poster or a troll, we do generally let the reporter know as a matter of courtesy. However, in this instance, the wrong mail was sent to one reporter, which is where the confusion arose.

RoseAndRose · 06/12/2020 19:58

I thought MNHQ usually deleted threads started by PBPs (and sometimes give that as the reason in a deletion message)

Not leave the thread standing even though they are also emailing other users who have reported concerns.

All sounds very odd

kojay · 06/12/2020 19:49

That post has stuck in my head all day . Hope she's ok

Original poster
OnceUponAMidnightBeery · 06/12/2020 19:40

@MiddleClassMother

We all make mistakes unfortunately, as awful as it was for the poor posted who was accused. I think MNHQ owe nothing more than an apology.
And maybe to make sure this doesn’t happen again, by both checking their facts and also not giving information on behind the scenes decisions to reporting posters?
OP posts:
MiddleClassMother · 06/12/2020 19:35

We all make mistakes unfortunately, as awful as it was for the poor posted who was accused. I think MNHQ owe nothing more than an apology.

Birdladybird · 06/12/2020 19:35

@DianeChambers

I think troll hunters should have an immediate ban.
Agree 100%!!
Birdladybird · 06/12/2020 19:35

All those troll hunters should be banned. Its disgraceful. That poor lady needs support and they were all being absolute arseholes. I wish i could block them.

Ohalrightthen · 06/12/2020 19:34

@PleasantVille

Which thread has this happened on?
A lady looking for advice fleeing her abusive husband. Apparently the fact that she stopped for a break a couple of times (during a 5hr drive with a baby and a dog) was proof that she was a troll.
PleasantVille · 06/12/2020 19:31

Which thread has this happened on?

Ohalrightthen · 06/12/2020 19:30

Yeah, this was fucking appalling. That poor woman. I know we all make mistakes, but the stakes were very high this time.

DianeChambers · 06/12/2020 19:29

I think troll hunters should have an immediate ban.