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Original poster

Site adverts draining battery life

39 replies

impostersyndrome · 23/07/2020 17:14

I wonder if this is a recent problem, but I've found that my ipad battery life is draining very fast, I think due to the adverts starting and refreshing automatically. I have no option to suppress them, so I cannot use the site unless I'm by a PC (perhaps a good thing Grin).

OP posts:
MNHQ
DawnMumsnet · 10/08/2020 17:23

Sorry again that these ads are causing problems.

Our Ads team have asked if you're all definitely logged in when these ads start playing?

@impostersyndrome
@Lamby225
@Drumple

We're just trying to rule a few things out!

Original poster
impostersyndrome · 10/08/2020 14:21

Thanks for posting @Lamby225, as i imagine it helps to know this is a more general problem. I hope they sort it out soon, as it’s rather annoying, to say the least.

OP posts:
Lamby225 · 10/08/2020 14:05

I’m having the same problem ! Desktop version on I Pad with same advert ! Draining my battery and slowing my internet 😡

Original poster
impostersyndrome · 09/08/2020 14:48

Thanks very much @LilyMumsnet

OP posts:
MNHQ
LilyMumsnet · 09/08/2020 10:38

Hi OP

Thanks so much for that.
We're waiting to hear back from our tech team now wrt the autoplay.
We'll be in touch when we've heard back.

Original poster
impostersyndrome · 08/08/2020 20:19

Right, here are the screenshots. First the ad appears full screen, then pops out to annoy you further.

Site adverts draining battery life
Site adverts draining battery life
OP posts:
Original poster
impostersyndrome · 07/08/2020 16:42

(that's from memory). I'll let you know if I manage to grab a screenshot, but I'm currently avoiding the mobile site.

OP posts:
Original poster
impostersyndrome · 07/08/2020 16:40

It's the Microwave S'mores Lava Cake recipe.

OP posts:
Drumple · 07/08/2020 15:49

Same here. The advert today is for EE

MNHQ
LilyMumsnet · 07/08/2020 15:49

Hi OP

Can you screenshot this advert for us, please? Both on Mumsnet and in the separate window, if possible.

Original poster
impostersyndrome · 07/08/2020 15:26

Hello, I haven't seen any more about this, but it is clear that the issue is ongoing and seems to be because videos start automatically. When I'm using my ipad the video (e.g. the one with the chocolate cake recipe) actually pops out and plays in a separate window. Is this really necessary?

OP posts:
MNHQ
LouMumsnet · 25/07/2020 11:50

Thanks for letting us know, @impostersyndrome - we've asked our Tech team to have a look. Hopefully we'll have an update for you soon.

Original poster
impostersyndrome · 24/07/2020 16:46

Hi @DawnMumsnet, I was using a desktop browser version on my iPad, not the app

OP posts:
MNHQ
DawnMumsnet · 24/07/2020 15:32

Sorry to hear that, @impostersyndrome. Obviously we want you to be able to use the site AS MUCH AS POSSIBLE, so we'll try to see what's going on here. Smile

Can we just check if you're using the app or desktop version of the site on your iPad?

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