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Original poster

Every thread I go on I get presented with the cookie screen

82 replies

Aridane · 22/09/2019 15:39

You know, this one

OP posts:
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Original poster
Aridane · 04/10/2019 20:22

I am the OP and it's working for me on safari on my iPad!

OP posts:
laughingnow · 04/10/2019 15:16

Ok now on iPad

AgathaF · 04/10/2019 13:53

When is the temporary fix due to start? I'm now having the problem on my phone as of yesterday, as well as my laptop which has been for a couple of weeks at least.

MNHQ
HebeMumsnet · 04/10/2019 10:27

Morning everyone. Bit of an update for you.

The software that controls the cookie bar is provided by another company. We’ve reported the error to them and they are looking into it. What we know is that it isn’t affecting everyone - only people with certain versions of Safari (which can include Chrome and Firefox on iOS) but it is happening on other sites that use their software not just Mumsnet - and they are taking it seriously and working to get it sorted.

Tech have put a temporary fix in while the external company looks at the problem. Hopefully this should fix it but if not it would be useful to continue getting information from you on browser version and device so do keep sending those in if you've had a problem with this - it all helps.

Thanks again for hanging on.

AlanThePig · 01/10/2019 12:49

Still happening. Fine on my iPhone and iPad but site unusable on my Mac yet again.

Pretty poor tech team that can't fix this in over a week...

NearWildHeaven · 01/10/2019 09:37

This is driving me mad too! Any update?

NowaypastmyThighs · 30/09/2019 17:04

12.4.1

NowaypastmyThighs · 30/09/2019 17:03

Safari on iPhoneX. It’s very very annoying.

PatMullins · 30/09/2019 16:36

Still going...Chrome on iPhone

laughingnow · 30/09/2019 13:48

@AlanThePig My productivity has gone up lots too! Every cloud ......

AlanThePig · 30/09/2019 12:02

Still going for me, Safari on Mac. Never actually stopped.

Have now had 4 days of an unusable site.

On the plus side the house is clean and there is no ironing.

Datun · 30/09/2019 10:58

Well now it has stopped on Chrome also. As well as safari! How can this be? That it stops and starts for some people.

DobbyTheHouseElk · 30/09/2019 09:25

Been happening for months now. Since the last hack.

OrchidInTheSun · 30/09/2019 09:24

Not happening on the app on my ipad but happening on my PC on Firefox

Datun · 29/09/2019 21:15

Switched to safari and it appears to be gone...fingers crossed.

SleepyKat · 29/09/2019 20:25

I’ve just downloaded chrome for my iPad and it’s now not happening. Chrome on the iPad is horrible though.

MyNewBearTotoro · 29/09/2019 20:07

I just updated my iPhone to iOS 13.1.1 and the problem has disappeared for me - I’m accessing through Chrome.

SleepyKat · 29/09/2019 19:27

@hebemumsnet can you please let us know how long before you expect this to be fixed? It’s ruining the site.

MyNewBearTotoro · 29/09/2019 11:37

It’s just started happening to me this morning - accessing through chrome on my iPhone.

Clangus00 · 29/09/2019 11:12

It was fixed yesterday but back again today

Orpy40 · 29/09/2019 11:11

iPhone IOS 12.4.1 and I'm getting it constantly.

Cascade220 · 29/09/2019 10:44

This reply has been deleted

Message withdrawn at poster's request.

Hoppinggreen · 27/09/2019 19:46

It was fixed for 24 hours and now it’s back !!!
Aaarrggggggggggggg

Brittany2019 · 26/09/2019 21:47

Just started happening to me today. IPad with iOS 13.1 and Safari. Every single page. It’s really annoying.

FredaFox · 26/09/2019 20:13

So frustrating, it’s been days