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Original poster

Bastard pop up again!

52 replies

LarryGreysonsDoor · 08/06/2019 07:54

Bellends.

Bastard pop up again!
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MNHQ
LilyMumsnet · 09/06/2019 10:19

@SagelyNodding

Chrome, android phone. It happens on almost every thread I try to read... I close the first pop up and there's another one underneath it... I then have to use the back button and start all over again (or give up)

Hello!

This doesn't look like an ordinary popup, more like a rogue ad. Happy to investigate. Please could you mail us at [email protected] with the following:

  1. Device and browser
  2. Where this is happening on site?
  3. The URL link that the advert directs to (you'll need to click it but if you turn off wifi and data, it will give you the URL without actually taking you to the webpage of the advert).
  4. Your county/geographical location
SagelyNodding · 08/06/2019 21:39

Chrome, android phone. It happens on almost every thread I try to read... I close the first pop up and there's another one underneath it... I then have to use the back button and start all over again (or give up)

Bastard pop up again!
Rufusthebewilderedreindeer · 08/06/2019 14:13

Its seems to be ok now

And that bouncing charity ad isnt there so maybe thats it

Seems weird though

MashedSpud · 08/06/2019 13:34

This is still happening and it’s kicking me off mumsnet each time.

Sad
NoWordForFluffy · 08/06/2019 12:25

I'm on the mobile site on Safari / iPhone. Latest iOS.

Berthatydfil · 08/06/2019 12:08

And again

Bastard pop up again!
Berthatydfil · 08/06/2019 12:04

It seems to be linked to the bouncing ball cancer research advert as it’s tending to happen on threads where that is on top.
If it is it’s a bit of an own goal as it’s making me much less inclined to donate

MNHQ
HebeMumsnet · 08/06/2019 12:02

Morning, everyone. Thanks for letting us know about this. We're looking into it now.

In the meantime could everyone (as many of you have already done) let us know which device and browser you're using, whether you're on mobile, desktop or the app, and also send us a screengrab if you can, telling us what page you were on when the pop up popped up.

All that info will help us locate the problem more quickly.

Thanks again.

bluebump · 08/06/2019 10:56

Yep, me too. Again.

Berthatydfil · 08/06/2019 10:55

I’m getting it. I’m on iPhone on safari. I’m a sky bb customer and my pop up is for sky.

Constance1234 · 08/06/2019 10:52

This pop up only ever happens when I am on mumsnet!

Chewbecca · 08/06/2019 10:50

*using

Yes, I got BT which is accurate

Chewbecca · 08/06/2019 10:49

Me too, sing safari on iPad.

Rufusthebewilderedreindeer · 08/06/2019 10:48

kit mine is virgin and we are virgin customers

i am now unable to use mumsnet on my ipad

and im not turning the big computer on everytime i want to go on mumsnet so ill have to stop completely

hopefully something can be done

Caribbeanescape · 08/06/2019 10:34

Me too.

Kittekats · 08/06/2019 10:30

Yep me too.
I always get the dear Virginmedia customer one, I am a Virginmedia customer. Out of interest does everyone get the right one for them?!

StarlightToCasualMoths · 08/06/2019 10:27

Same here. Repeatedly

Bastard pop up again!
Bastard pop up again!
ladyratterley · 08/06/2019 10:18

Same! BT. It’s so annoying.

HeronLanyon · 08/06/2019 10:16

Me too. Iphone. Ad for virgin. Never seen anywhere else. Only pop ups I’ve ever ever had on my iPhone.

Rufusthebewilderedreindeer · 08/06/2019 10:14

Im getting it as well

Im really pissed off

Its issue after issue which I appreciate isnt mumsnets fault, but is still infuriating

IHateUncleJamie · 08/06/2019 09:54

Happening here too, @MNHQ - “Dear Virgin Media customer”. Using Safari on ipad.

Can you email when it’s fixed so we don’t have to keep checking here and getting the popup? Ta.

SagelyNodding · 08/06/2019 09:52

Me too-impossible to read a full thread without getting a shitty pop up (mine is a French real estate thing) Android phone, I'm in France. It only happens on Mumsnet Angry

Virgil4 · 08/06/2019 09:40

Same here. Sky broadband on iPad. Angry

insancerre · 08/06/2019 09:36

Me too
Safari on iPod
I've switched to my kindle fire and I've not had it since

WhereShallWeGo · 08/06/2019 09:35

The same for me too. On iPhone and pop up for BT