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Mumsnet Data Breach - FAQs

28 replies

JustineMumsnet · 08/02/2019 11:49

As lots of the same queries re the data breach are reappearing we've made an FAQs page Do let us know if there's anything important we've left off. We'll keep updating this document as soon as we have further any further info. Thanks.

EDITED BY MNHQ AT 17.15 ON FEBRUARY 8: We're now as sure as we can be that the total number of accounts affected by this breach was 46. We will be contacting these users within the next hour or so.

NellMumsnet · 08/02/2019 13:43

Here's an explanation of the duplicate nicknames, and we will add it to the FAQs:
If you have ever gone back to a nickname after using another nickname, it may appear twice in your list of usernames. This is how the site currently works, and is not related to the software released on Tuesday. It is not related to the breach.
If we have time, we will update this, so that in future you get a simple list of nicknames that you have used, with no duplicates.
Thanks again for letting us know about things that are worrying you.

NellMumsnet · 08/02/2019 13:24

Thanks for telling us about the duplicate nicknames. We're working really hard to understand the issue and whether or not it's related to the breach. We'll post an explanation as soon as we can.

JustineMumsnet · 08/02/2019 11:57

@SparklyUnicornShite

Justine Mumsnet would It be a good idea to sticky this?

Yes we are doing so. thanks

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