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Original poster

I've just logged into someone else's account, using my own details?

335 replies

WorraLiberty · 06/02/2019 22:45

I have no idea how this happened?

I logged in using my usual email address and password, went to TIO and realised I hadn't been on any of the threads in question and the account settings were completely different Confused

Then I realised it was someone else's account? Needless to say I logged straight out. I entered the same details again and now I'm back as me.

For the record, I'm not a name changer and have never heard of the person who I logged in as (see attached pic).

I've just logged into someone else's account, using my own details?
OP posts:
BernardBlacksWineIcelolly · 07/02/2019 09:26

ALSO (and more seriously in my opinion)

I have just changed my password on my work lap top

I have remained logged in on my phone

This means users cannot secure their accounts by changing their password

It needs to be resolved urgently

MNHQ
JustineMumsnet · 07/02/2019 09:26

The log out is working it's way through - it takes a little while. The app isn't affected so you won't be logged out if you use that.

MNHQ
LilyMumsnet · 07/02/2019 09:26

@mirren3

I'm trying to change my password, clicked on the link in the email you sent, it just takes me to the home page. Obviously I'd really like to change my password, can you help with this problem too?

Hello,

Can you log out of the site completely and then follow this link? Let us know if you have any further issues with this.

PonyoPonyo · 07/02/2019 09:26

I am also not logged out on iphone app or safari desktop site.

Lougle · 07/02/2019 09:26

I'm using an Android phone, on the mobile site. Quite happily, no forced log out, at all.

Lougle · 07/02/2019 09:25

MNHQ, I haven't been forced logged out, FYI.

BBInGinDrinking · 07/02/2019 09:25

I was not force logged out either.

mirren3 · 07/02/2019 09:24

I've not been made to log in again either, despite trying to change my password as per my post of 09.18

BernardBlacksWineIcelolly · 07/02/2019 09:23

I have logged out on my work laptop

I was not logged out on my phone

Previously your site did this and it's fairly standard website security

so this issue is not resolved

I have reported this post

DecumusScotti · 07/02/2019 09:23

Also still logged in

Nemesia · 07/02/2019 09:23

Me either.

C8H10N4O2 · 07/02/2019 09:23

We have forced logged everyone out

My account has remained logged in for the duration. Firefox 62.0.2 on Mojave. I am posting from the continuous login now.

SpartacusAutisticusAHF · 07/02/2019 09:22

This reply has been deleted

Message withdrawn at poster's request.

prh47bridge · 07/02/2019 09:21

Justine you need to do a bit more than just hope the problem has been sorted. Y’know, testing and diagnostics and stuff

To be fair, if they haven't got steps to reproduce the issue it isn't possible for them to test that it has been resolved.

IceRebel · 07/02/2019 09:20

We have forced logged everyone out.

I've not been made to log back in Confused

ShirleyPhallus · 07/02/2019 09:20

We have forced logged everyone out

I haven’t been logged out?

BBInGinDrinking · 07/02/2019 09:19

apologies again for any inconvenience

It's not really the inconvenience though, is it, apart from the time we've spent flagging it up?

It's the breach of privacy and breach of data, and for some posters it's actual risk.

This, coupled with the amount of time it has been allowed to continue - potentially Tuesday night to just now on Thursday morning, (and only then because we've been jumping up and down about it), is highly disturbing.

MNHQ
JustineMumsnet · 07/02/2019 09:19

@C8H10N4O2

*@MNHQ*

Why was login not suspended for the duration and why have you not forcibly logged everyone out when reversing the change? Ideally you should enforce a password cahnge as well in this situation.

We have forced logged everyone out. And it's a fair question about suspending login late last night. It wasn't clear at the time that the problem was widespread but I agree that's no excuse.

WhatTheNightBrings · 07/02/2019 09:19

@JustineMumsnet Can someone please email me with a list of all log ins and activity on my account since Tuesday at noon.
Please let me know if you have an official SAR format you need me to fill out.

mirren3 · 07/02/2019 09:18

I'm trying to change my password, clicked on the link in the email you sent, it just takes me to the home page.
Obviously I'd really like to change my password, can you help with this problem too?

ShirleyPhallus · 07/02/2019 09:17

Really bizarre how often stuff like this happens on here. Sometimes it’s like it’s being run in the back of a village hall by about 3 ladies on their tea break rather than being actually a very large corporate organisation.

MNHQ
JustineMumsnet · 07/02/2019 09:17

@C8H10N4O2

You need to contact everyone whose private and personal details have been compromised.

That is everyone. Everyone should be informed and reset their account details.

Yes

LangCleg · 07/02/2019 09:17

Placemarking.

MNHQ
JustineMumsnet · 07/02/2019 09:16

@EspressoButler

hopefully that will sort the problem

How do we know? MN clearly doesn’t. St the moment I can only appear to log in as me. But I thought the same before my Brew this morning.

hopefully doesn’t fill me with much hope.

We can't know for 100% that this was the cause of the problem but it is a very likely explanation.

IceRebel · 07/02/2019 09:16

For those who are more clued up on data breeches and reporting this issue. Does this count as one data breech, or due to how many accounts were involved would it be multiple breeches?

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