Please or to access all these features

Site stuff

Join our Innovation Panel to try new features early and help make Mumsnet better.

See all MNHQ comments on this thread

I've just logged into someone else's account, using my own details?

335 replies

WorraLiberty · 06/02/2019 22:45

I have no idea how this happened?

I logged in using my usual email address and password, went to TIO and realised I hadn't been on any of the threads in question and the account settings were completely different Confused

Then I realised it was someone else's account? Needless to say I logged straight out. I entered the same details again and now I'm back as me.

For the record, I'm not a name changer and have never heard of the person who I logged in as (see attached pic).

I've just logged into someone else's account, using my own details?
OP posts:
ChristmasFlary · 07/02/2019 08:13

Any update Mumsnet?

HankNPat · 07/02/2019 08:12

Bloody hell.

EspressoButler · 07/02/2019 08:09

This reply has been deleted

Message withdrawn at poster's request.

HankNPat · 07/02/2019 08:06

Yes, that's what I meant - 7:51 was you, 7:54 wasn't.

CoteDAzur · 07/02/2019 08:06

Unbelievable. Let's just not require passwords for name changes anymore. What can go wrong? Shock

HankNPat · 07/02/2019 08:05

That's bizarre and seriously worrying, Espresso. So you, the real one, and someone else, through no fault of her own, are both posting on this thread within minutes of each other - while you are still logged in? Shock

EspressoButler · 07/02/2019 08:04

This reply has been deleted

Message withdrawn at poster's request.

HankNPat · 07/02/2019 08:02

"I've got Espresso Butler here which is weird. I'll try logging out again. HQ needs to sort this out pdq."

Are you saying you're not the EB who posted a bit earlier (at 07:51:31), but you're someone else?

EspressoButler · 07/02/2019 07:59

This reply has been deleted

Message withdrawn at poster's request.

EspressoButler · 07/02/2019 07:54

This reply has been deleted

Message withdrawn at poster's request.

Lochroy · 07/02/2019 07:54

I can't believe this is still going on. Terrible data breach implications

bibbitybobbityyhat · 07/02/2019 07:51

Holy mackerel!

I don't understand the casual tone of HQ's replies???

And now you don't need to use your password to make name changes? Is this some sort of joke?

Shock Shock Shock

I'm off until this gets sorted.

EspressoButler · 07/02/2019 07:51

This reply has been deleted

Message withdrawn at poster's request.

Babygrey7 · 07/02/2019 07:50

I am a software tester and this sort of thing is the stuff of nightmares

MN will have had to take the decision to shut the site down, or continue as normal whilst behind the scenes they are trying to fix this

I imagine their dev team are on it, but fixing something as complex as this may take some time (the FB/google login systems add complications)

IMO this is not an uncommon thing to happen, as websites have become more complex, they are harder to monitor/test (and companies don't like to pay too much on boring old testing Grin)

JennyHolzersGhost · 07/02/2019 07:45

Ok Namechangedtest was me, trying out this no-password name change thing.

Namechangedtest · 07/02/2019 07:44

Test

Totallyaddictedtoshoes · 07/02/2019 07:42

Happened to me on Tuesday when I logged in on the site, I usually use the app. Logged out and back in again and it was correct.

C8H10N4O2 · 07/02/2019 07:42

This clearly isn't a one off and maybe MNHQ need to consider shutting the site while it's investigated.

At the very least login and changes should be suspended.

One gets the impression that @MNHQ see it as a bit of a tech glitch rather than a sodding great hole in security exposing their entire user base.

SpartacusAutisticusAHF · 07/02/2019 07:39

This reply has been deleted

Message withdrawn at poster's request.

Lougle · 07/02/2019 07:39

Crazy stuff! Anyone who got my username would be sadly disappointed that I don't post anything interesting confidential. I made it my policy years ago that I'd never post anything that I wouldn't want anyone I knew to read over my shoulder in RL.

But people can, and do, use this forum as a place to share their thoughts that they wouldn't tell a soul in RL, because they feel protected by the anonymity of name-changes. It must feel awful if that has been compromised.

JennyHolzersGhost · 07/02/2019 07:29

This is a data breach which should be reported to the Information Commissioner I’m afraid.

drinkswineoutofamug · 07/02/2019 07:12

Not sure if this is related but I keep being logged out and when I go to put my password in , says not recognised. I'm still me , same user name for the past think 2 years. iPhone if that helps. Sorry to crash thread

C8H10N4O2 · 07/02/2019 06:54

How do we know if our data is safe

You don't know and it plainly isn't safe.

I'm honestly surprised that login has not been temporarily suspended which this problem is running. It smacks of not understanding the importance of the issue, particularly on a site which encourages sharing of often quite personal information.

Its plain that it wasn't just a one off incident and it was reported more than 8hrs ago.

It may or may not be related to the changes a couple of days back but those changes are an obvious candidate to investigate. Its bad practice to allow account changes of any material kind without a password and you should also be logged out of all devices when you do change password.

BernardBlacksWineIcelolly · 07/02/2019 06:18

Yes I changed my password on Monday on my work laptop

I expected to be logged out on Mumsnet on my home laptop as a result, as I think this has happened before, but I wasn't

In addition, I have previously logged out of Mumsnet on one device (e.g.) my phone, and found that I was logged out anywhere else I was using Mumsnet. This did not happen on Monday either

SwimmingJustKeepSwimming · 07/02/2019 06:15

Um. How do we know if our data is safe.

Swipe left for the next trending thread