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Original poster

I've just logged into someone else's account, using my own details?

335 replies

WorraLiberty · 06/02/2019 22:45

I have no idea how this happened?

I logged in using my usual email address and password, went to TIO and realised I hadn't been on any of the threads in question and the account settings were completely different Confused

Then I realised it was someone else's account? Needless to say I logged straight out. I entered the same details again and now I'm back as me.

For the record, I'm not a name changer and have never heard of the person who I logged in as (see attached pic).

I've just logged into someone else's account, using my own details?
OP posts:
C8H10N4O2 · 07/02/2019 09:16

You need to contact everyone whose private and personal details have been compromised.

That is everyone. Everyone should be informed and reset their account details.

MNHQ
JustineMumsnet · 07/02/2019 09:15

@sackrifice

You need to contact everyone whose private and personal details have been compromised.

Not just wave it off.

This is a breach of personal data.

There's no way we're waving it off.

MNHQ
JustineMumsnet · 07/02/2019 09:15

@okokokok

Are you going to alert the users who have had their privacy compromised?

Yes we will.

EspressoButler · 07/02/2019 09:15

This reply has been deleted

Message withdrawn at poster's request.

C8H10N4O2 · 07/02/2019 09:15

I am a software tester and this sort of thing is the stuff of nightmares

You may need to supply a job description as apparently MNHQ don't understand the concept.

@MNHQ

Why was login not suspended for the duration and why have you not forcibly logged everyone out when reversing the change? Ideally you should enforce a password cahnge as well in this situation.

sackrifice · 07/02/2019 09:15

You need to contact everyone whose private and personal details have been compromised.

Not just wave it off.

This is a breach of personal data.

HerRoyalFattyness · 07/02/2019 09:15

worra Ive literally just done that.

HerRoyalFattyness · 07/02/2019 09:14

I haven't been here since October, and as far as i can see no one has posted as me, but of course that doesn't mean I'm safe and haven't had a stranger in my account, which has some very personal PMs, both from me and other posters to me. .

Original poster
WorraLiberty · 07/02/2019 09:13

I would recommend everyone deletes their inboxes, if they haven't already done so.

OP posts:
MNHQ
JustineMumsnet · 07/02/2019 09:13

@ShirleyPhallus

Hopefully that will sort the problem

Justine you need to do a bit more than just hope the problem has been sorted. Y’know, testing and diagnostics and stuff.

Yes indeed.
The site was down for a minute because we reversed the service I talked about.

sobeyondthehills · 07/02/2019 09:13

Why has it taken 11 hours?

okokokok · 07/02/2019 09:12

Are you going to alert the users who have had their privacy compromised?

ShirleyPhallus · 07/02/2019 09:12

Hopefully that will sort the problem

Justine you need to do a bit more than just hope the problem has been sorted. Y’know, testing and diagnostics and stuff.

olderthanyouthink · 07/02/2019 09:11

Same about the site going down for a minute

Drookit · 07/02/2019 09:10

Place marking

MNHQ
JustineMumsnet · 07/02/2019 09:07

Ok we've made that change now and hopefully that will sort the problem. Obviously please let us know if not. If this was the cause, we clearly need to do some investigation here into our testing regime and of course will report this to the Information Commissioner. Thank you to all who flagged it and apologies again for any inconvenience. I'll keep you posted.

Oswin · 07/02/2019 09:06

It was down for me too for a minute. Thought it had been shut down.

BoreOfWhabylon · 07/02/2019 09:05

Test

Nemesia · 07/02/2019 09:04

Apparently not 😏

Nemesia · 07/02/2019 09:04

Is the site down now? Just clicked on active conversation and it said the site is unavailable.

okokokok · 07/02/2019 09:00

I have posted on AIBU about this. It is potentially very dangerous for some posters. They could have send any sort of private details via PM, bank details, address, their childrens school etc. I can't believe nothing has been done about it. After the massive security breach last time, I thought MN security was ultra tight!

MNHQ
JustineMumsnet · 07/02/2019 08:59

Hi everyone, We put a new service live late on Tuesday and we believe this might be the cause of the problem. We're going to reverse that change now and hopefully that will sort it. Will keep you posted. I'm very sorry about this.

AnchorDownDeepBreath · 07/02/2019 08:53

@soniamumsnet I perhaps should have tagged you into my post above...

olderthanyouthink · 07/02/2019 08:52

It'll be expensive, but GDPR means it's already going to cost and arm and a leg so what's another few fingers, @MNHQ take the site down. We'll all survive without it for a little while.

Don't know about anyone else but I'm thinking of changing my info so it's not so damn identifying.

BBInGinDrinking · 07/02/2019 08:51

I have suddenly stopped getting notifications, and wonder if someone else is getting mine. Hmm

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