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Can you help us to improve the Mumsnet site?

140 replies

JanineMumsnet · 06/02/2019 12:47

Across this year we intend to make some improvements to features on Mumsnet talk with the aim of enhancing your experience of using the site. The first of which is to improve the functionality of the 'threads I'm watching' and bookmark features.

You might have used these features, or you may have no idea they even existed, either way we'd love it if you could complete this quick survey.

www.surveymonkey.co.uk/r/9DHX79L

Any additional comments you want to add to this thread would also be welcome.

Thanks

MNHQ

OP posts:
Foxyscarf · 07/02/2019 12:42

Just an android app that isn't shit would be nice

SoupDragon · 07/02/2019 12:41

TBH, the phrase "make some improvements" fills me with dread. It always goes wrong and there are weeks of people wailing about how they don't like it.

SoupDragon · 07/02/2019 12:38

How about fixing Advanced Search rather than blithering on about "chasing tech" about it?

GreenandBlueButterfly · 07/02/2019 12:36

Stop the strike through option. People use it for entire paragraphs and it's a nightmare to read what's underneath when using a phone

Pascha · 07/02/2019 11:08

I just want to dismiss stickied threads from the mobile site when they aren't relevant or I've already looked at them. Its a right pain to swap to desktop view and zoom in on the hide buttons, then swap back to the mobile to carry on.

LadyKalila · 07/02/2019 09:53

I'd like the ability to quote the username and thread to which I want to reply, in full easily, ie copy and paste it or have a reply button actually on every post.

heronsinflight · 07/02/2019 09:33

Just tried to complete the survey and got this message:

There was an error and there is no application layout in which to render it. The error reference is 352c27c50. Give this to the system administator and ask them to create at least one layout for system ID 1

wishingforalotterywin · 07/02/2019 09:27

Be able to hide topics from the app

ivykaty44 · 07/02/2019 09:21

Can we have a hidden threads for safety section - where you have to log in with your own password to view, even if you’re already logged on

Faultymain5 · 07/02/2019 09:19

Any reason why, if you don't want to use an "agree" button (aka "like"), that you just don't use it. But give others the opportunity to use it if they want it. Options are good. don't see the point in I agree with Faulty taking up restricted post space.

browneyes77 · 07/02/2019 09:08

If I could make just one change to MN, it would be to add an Edit Post feature - even if you could only edit posts within 15 minutes of posting, and thereafter they'd be locked

Yes!! THIS!!

Also the option to delete our own posts rather than having to report them.

It would be good to have a function/option where you’re alerted whenever the original OP posts on a thread they’ve created that you’re watching. I’ve lost count of the amount of times I’ve checked a thread when a ‘new response’ email notification comes through, only to find pages of other people’s responses and the OP hasn’t been back in a long time.

An easier way to bold things etc if that’s possible. It gets tedious having to do the whole asterisk thing on every separate paragraph you want to highlight.

Better/more emoticons. The ones currently are very limited. There just isn’t many of them at all!

Seeline · 07/02/2019 08:58

From the number of posts on here asking for the ability to highlight OP posts, and wishing thread would open up at the last point read, it would appear that many of us are completely unaware of how to make the best of MN - either on desktop, mobile or app modes.

  1. - everyone offers help and advice without making it clear that different modes operate in completely different ways eg I often see advice to 'click on the 3 dots at the top of the screen....' I don't have that on my android app.
2.- It needs to be much easier/obvioius to access the advice on customising (I don't appear to be able to customise my android app beyond the alterations I have made on the desktop which seem to feed through - eg highlighting OP posts)
Seeline · 07/02/2019 08:53

I hadn't realise the IOS app and android app were so different - having only used android. Why are we second class citizens - it seems those on Apple have a much-more user friendly experience.

JaesseJexaMaipru · 07/02/2019 08:44

Don't know if this has been suggested, but you could reduce sockpuppeting and also help those of us who namechange regularly by having a feature to lock individual users into one name per thread.

If you name change for a sensitive topic but want to keep posting on other threads you can get very mixed up with name changes.

If I understand how the database behind the postings work, it may be not too difficult to code in a "you have already posted on this thread as (name) so this post will be added as from that name" if someone is posting again after a name change.

WhatTheNightBrings · 07/02/2019 07:36

Some sort of 'support ticket' type list where users can see the reports they've made to Mumsnet and the status of them, I.e. read, deleted, 'we have decided to leave this to stand because...' etc.
It'dbe really interesting to see the statistics for how MN is dealing with reports, as it seems to often take HOURS to receive any sort of acknowledgement on reports recently. It would also maybe mean people wouldn't need to keep re-reporting posts/threads not knowing whether the system is broken again and reports aren't being received.

Also, I'd like to see some consistency on emails from MNHQ, as some mods use their names in response so you know who you are speaking to, some only use MNHQ.
Maybe having the mods name in any deletion message on Threads I'm On would be good too.

littlecabbage · 07/02/2019 07:35

I’ll like an option to just pull up the OP and any subsequent posts they make. On long threads, especially ones that people just make an inane comment on to bookmark their place, it can be quite hard to keep track of what the original poster has gone on to say. I know they can be highlighted but it still means scrolling through pages sometimes.

I agree.

enterparentone · 07/02/2019 07:25

Make the search better with options to sort by date. Currently on laptop when I search there seems to be no logic to the order of threads that come up.

Ability to edit posts would be good.

Sparklingbrook · 07/02/2019 07:18

There's change not thread.

Sparklingbrook · 07/02/2019 07:18

Thread change and there's unnecessary stuff.

I still dont know why 'Most Active' got renamed 'Trending'. Confused

Boom76 · 07/02/2019 07:12

I’d like a like button. Facebook is t the only site with it so don’t know why people are so against it.
Anyway, doesn’t matter what changes you do, once they’re implemented, people will come on to site stuff and moan, threaten to flounce etc, as people on here hate change. It’s bizarre

TheFatberg · 07/02/2019 07:02

Auto delete anyone who is place marking.

JaesseJexaMaipru · 07/02/2019 07:00

I filled in the survey yesterday but another idea has popped into my head since.

If I click on a thread which I haven't previously bookmarked anywhere on, but I have posted on, please could the site treat my most recent post as a bookmark and automatically take me to that so I don't have to spend ages looking for it?

Iputthescrewinthetuna · 07/02/2019 06:17

I use the app. It would be good if you could get your messages on it, rather than having to log in from safari.

cordeliavorkosigan · 07/02/2019 05:40

When a thread has been deleted, take it out of the top 5 most active threads list at the top right. How has this not happened yet? Surely it has driven people crazy for years by now.
Yes yes yes to jumping to my last post on a thread I'm on, and to collapse options to see op's comments without scrolling through many pages.

Polestar50 · 07/02/2019 05:20

Just realised my advice above wasn't quite accurate (this is an excellent example of when a timed edit function would be great!)

To refresh a thread, I click the reverse thread arrows once. This refreshes the thread and puts the last post at the top. I then read it 'upwards'. It is a bit of a clunky workaround but does mean you can refresh and continue to read without having to scroll back down through all the posts.