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Original poster

Unable to log in on Chrome

43 replies

BabCNesbitt · 03/12/2018 15:19

I’m trying to log in on Chrome on my laptop running Windows 10. I get past the “Enter your email address” page fine, but when I get to the password page and click on “Sign in”, nothing happens - no “incorrect password”, nothing. I’ve switched off the ad blocker for this page and that’s made no difference. Any ideas? (I’ve requested and renewed my password, just to make sure that that wasn’t the issue, but I still can’t log in!)

OP posts:
Letthemysterybe · 08/02/2019 22:44

I’m using the desktop site via safari on my iPad btw, but the issue sounds similar enough not to warrant a new thread!

Letthemysterybe · 08/02/2019 22:41

I’m having trouble logging in using my iPad. The email box is greyed out but my username is in there - that I changed earlier on today using my phone!

Slightlyjaded · 08/02/2019 22:36

Sorry to resurrect this but I am having this exact same problem now. Greyed out email as @Trudstrundr2 describes. Was there ever a fix?

Trudstrundr2 · 03/01/2019 12:20

Is the email still in the in the input above, despite being greyed out? yes, it's still showing in the form content. but greyed out on the password input screen.

Does it make a difference whether you log in straight from the homepage, or if you go the the homepage, then to Talk, then attempt to log in?
makes no difference what route I try to log in with - I've tried both routes suggested, no difference.

MNHQ
AnyaMumsnet · 03/01/2019 12:16

Hi again folks,

Sorry for the faff, but we have a few more questions to help us get to the bottom of this, as we haven't been able to replicate it.

Is the email still in the in the input above, despite being greyed out?

Does it make a difference whether you log in straight from the homepage, or if you go the the homepage, then to Talk, then attempt to log in?

Let us know and we'll try to replicate it.

MNHQ
AnyaMumsnet · 03/01/2019 10:57

Hi there everyone,

We're really sorry it's taking a while to get this sorted. If you see any changes with the issue please do let us know, but in the meantime we've given it a nudge.

Trudstrundr2 · 02/01/2019 17:16

oh I have the same problem! I just posted a new thread about it because I didn't spot this one.

also on a windows 10 desktop in chrome. I had the same problem with the android phone but somehow got it to go through (by clicking on the screen repeatedly in frustration!)

Original poster
BabCNesbitt · 16/12/2018 22:58

Yep, desktop site for me.

OP posts:
TheRattleBag · 16/12/2018 22:19

I'm using the desktop site through a browser on my Samsung tablet. Fine logging in to the built in browser, but hangs when trying on Chrome. Click on sign in button and nada, zip, zilch Confused

MNHQ
AnyaMumsnet · 13/12/2018 11:38

Hi again all,

We're really sorry it's taking us so long to get back to you - we are still looking into this.

Can we check, is everyone with this issue using the desktop site?

AlexaShutUp · 13/12/2018 07:15

I guess the answer is no, then....

AlexaShutUp · 09/12/2018 07:18

MNHQ, is anyone looking into this? It's really frustrating not being able to use Chrome!

IvyFluids · 08/12/2018 02:22

Oh goody. It’s not just me then.
I can log in on my phone but can’t with chrome. Laptop is only 24 hours old so it’s brand new. I’ve even changed my password.

AlexaShutUp · 07/12/2018 17:50

I still can't log on with Chrome either. It's really annoying!

HughLauriesStubble · 07/12/2018 17:35

This reply has been deleted

Message withdrawn at poster's request.

AlexaShutUp · 06/12/2018 19:37

Yes, I'm also having this issue on Chrome, but I'm not on Windows 10, I'm using my android phone. I've had to log in using Opera instead, which I don't normally use at all (and don't like!).

Exactly the same as Bab, I can enter my email address but when I try to enter the password and log in, nothing happens. No incorrect password message, nothing.

It has been like that since yesterday or maybe the day before. I tried changing my password, but no joy.

I didn't even try to log out, the system just kicked me out and then wouldn't let me back in again!

MNHQ
AnyaMumsnet · 03/12/2018 16:53

Hi there,

Thanks or letting us know about this, and we're sorry - it sounds rather annoying!

It sounds like it could be an issue specific to Windows 10 - is there anyone not using Windows 10 and having this issue?

HughLauriesStubble · 03/12/2018 16:01

This reply has been deleted

Message withdrawn at poster's request.

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