Active discussions

Please or to access all these features

Talk

Back to thread
Original poster

Accidentally unsubscribed

4 replies

mixedmessage · 29/11/2018 18:33

Hi
I must have accidentally unsubscribed from all newsletters rather than just the one and now I'm not receiving any despite updating my newsletter email preferences. Anything I can do?

Go to post
MNHQ

AmyGMumsnet · 12/12/2018 12:45

Hello mixedmessage - we've got to the bottom of this one now. We need to pop you a PM - will send shortly! Thanks for your patience Brew

MNHQ

AnyaMumsnet · 11/12/2018 11:47

Hi again OP,

We assume this is where you try to resubscribe to your emails, and it didn't work? www.mumsnet.com/member/email-options

Could you please upload a screenshot of that page, so we can check everything looks right?

MNHQ

AnyaMumsnet · 11/12/2018 11:23

Hi there OP

Apologies, we're trying to do this for you now but for some reason it's not switching over - we're going to look into it, so sorry for the delay.

MNHQ

AnyaMumsnet · 30/11/2018 11:56

Hi there OP,

Sorry to hear this has happened - it sounds quite frustrating!

We should be able to change that for you. Which newsletters would you like us to subscribe you to? If you'd like, you can drop us a line at [email protected] about this.

Watch this thread for updates

Tap "Watch" to get all the latest updates

End of posts

There are no more MNHQ posts on this thread

Back to thread