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Original poster

Mumsnet kills my music

40 replies

cakeandteajustforme · 23/11/2018 08:30

In the middle of a commute... listening to spotify... and I can't turn on mumsnet because every bloody time it turns my music off when ads come up with sound. (Note I don't actually hear the sound... it just turns off my music).

Can you make no noise ads please on the app?

OP posts:
empmalswa · 27/11/2018 11:10

I use the app on iPhone X and lost my ability to listen to music when I open Mumsnet last week.

BishopBrennansArse · 27/11/2018 11:08

For me I just have to open the app, it's not ad triggered

BishopBrennansArse · 27/11/2018 11:08

Still killing my Apple Music when I try to mn as the passenger in the car

MNHQ
AnyaMumsnet · 27/11/2018 11:04

Hi there everyone,

We're really sorry about this - we haven't found out what's causing it yet, but we'll keep you updated.

MNHQ
TimMumsnet · 27/11/2018 11:04

Hi guys, thanks for raising this. I think it's an issue that iOS 12 may have triggered, but we're looking into it.

Is there a particular event in the app that causes it to pause (selecting images, posting to a thread etc) or does it always pause as soon as you open the app?

Innocentconglomeration · 27/11/2018 09:04

Me too. iPhone. I don’t hear the ad but it stops the music.

Puffincino · 27/11/2018 09:02

It's an iPhone. Mumsnet app has been stopping sounds on three different sources (downcast; iPlayer; music). Haven't noticed this happening when I use any other site or app. Just mumsnet

DaffoDeffo · 27/11/2018 08:46

what phones do you all use? I've got an iphone and I noticed another app cut off my music today so I'm wondering if that's linked

Puffincino · 27/11/2018 07:46

Any update on this please?

MNHQ
KimMumsnet · 25/11/2018 20:11

Hi all,
Sorry to hear about this - most frustrating.
If you've noticed, could you let us know which ads are coming up with the sound, please?
We're on the case...
Thanks
Kim
MNHQ

dingdang · 25/11/2018 01:25

This happens to me too when listening to podcasts? Only started last week

makingtime · 24/11/2018 22:37

Or annoying even... Blush

makingtime · 24/11/2018 22:37

Happening to me too - on the app. So annotating!

DaffoDeffo · 23/11/2018 11:15

does that to me too

MNHQ
AnyaMumsnet · 23/11/2018 11:12

Hi there OP,

We're really sorry to hear about this. Are you using the app, or mobile site? It seems like it's new, but can we check - is this a new issue or has this been happening for a while?

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