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Original poster

Black areas on mobile

415 replies

AGHHHH · 07/10/2018 23:55

Anyone else get this? If I'm browsing the site on my phone if I've come back to my browser from using another app the thread will be all fuzzy and have random black blocks all through it before I refresh.

Simple fix but still annoying. :s

OP posts:
Thread gallery
96
SleepingInYourFlowerbed · 30/10/2018 18:49

No black boxes there

Lougle · 30/10/2018 17:40

Both of those were fine for me AngieMumsnet.

MNHQ
AngieMumsnet · 30/10/2018 14:21

Hi Again,

We are working really hard to figure this out and we need some help from you so we can start to rule out possible causes, can you please open the below link in your mobile browser, please ensure it opens the actual website and not the app, please go to another app/website and revisit the below link and let us know if you see the black boxes?

www.mumsnet.com/Talk/sponsored_discussions/3401957-What-are-your-top-tips-for-keeping-your-DC-entertained-during-dinner-Share-with-Frankie-Benny-s-300-voucher-to-be-won

Thanks in advance.

FormerlyFrikadela01 · 30/10/2018 10:34

Just now. I refuse to believe this isn't a problem with the mobile site when it's literally the only site it happens on.

Black areas on mobile
Cuttingthegrass · 30/10/2018 07:33

I can’t use my iPad / safari. Only MN site affected. It’s the ads that cause it to freeze.

FormerlyFrikadela01 · 29/10/2018 20:36

Same. Only happens on mumsnet for me too. Seemed to stop for a few days then it was back today.

I have done nothing with any of my apps in the period it stopped doing it so I'm not about to start uninstalling everything now when I doubt it's anything to do with the apps.

SleepingInYourFlowerbed · 29/10/2018 20:18

Agree with Lougle and HunkyDory69. The only thing that will happen if this isn't fixed is me not using Mumsnet. I'm not uninstalling anything else

troodiedoo · 29/10/2018 18:06

Agree with previous few posts.

BunnyCake · 29/10/2018 17:59

It only happens on mumsnet for me too.

HunkyDory69 · 29/10/2018 17:54

This reply has been deleted

This has been deleted by MNHQ for breaking our Talk Guidelines.

Topseyt · 29/10/2018 17:29

I have it on nothing else either. ONLY the MN mobile site. Absolutely nowhere else. It doesn't happen on the desktop site, which I am using on my tablet at the momentn(a Lenovo, which also uses Android)

It can't be a chrome conflict or surely it would be everywhere I go?

I have a fair number of apps, including calendar and internet banking. I have no problems using any of them, so see no need to be uninstalling and reinstalling them.

It has been better over the last two or three days, but not completely absent.

DeadBod · 29/10/2018 17:29

I agree with Lougle as in this is the only site that I'm having this problem with.

Lougle · 29/10/2018 17:02

Not wishing to be cynical, AnyaMumsnet, but this only happens in Mumsnet. My screen has black sections, that scroll and jump within the thread. The thread jumps and repeats. I touch one area on a thread and another is selected. I touch one thread on active conversations, and another thread loads.

I don't have a single problem on any other site, at all. I've even tried using the default web browser supplied with the phone, and the same problem occurs in MN using the mobile site. Never any other site, and never using the desktop site.

This is not malware, and it's not a Chrome conflict. This is a problem with the mobile site that you haven't yet been able to isolate.

MNHQ
AnyaaaaaaaaaaaarghMumsnet · 29/10/2018 16:53

Hi again folks,

The tech team have been trying to replicate this issue this week and we were unable to do this trying various devices. Our ads team have also contacted Google and Google could not replicate the problem either and have said the issue is not with our site or the ads.

We have noticed the issue is only appearing on Samsung, Sony, Huawei and Google Android phones specifically so we think this issue is likely caused by Chrome conflicting with other apps.

If you could all have a look here and see if this helps, it might get to the bottom of it

support.google.com/chrome/answer/2765944?vid=0-1183230503287-1540815785527&co=GENIE.Platform%3DAndroid&oco=1

Again, sorry this has taken so long, but we hope this might help.

FishesThatFly · 29/10/2018 13:51

Mine is currently ok again

MNHQ
AnyaaaaaaaaaaaarghMumsnet · 29/10/2018 09:48

Hi there everyone,

We're sorry to hear this is back - we've flagged it to our tech team again and we hope to have it sorted soon.

SilverHairedCat · 29/10/2018 08:37

Yep, been a lot better the last few days, only happening about once a day, but back this morning :

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HunkyDory69 · 29/10/2018 08:28

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DeadBod · 29/10/2018 08:28

I've reported my post so MN are aware that the problem is still reoccurring.

DeadBod · 29/10/2018 08:26

It's back Sad
I had a few good days without any problems and now it's reappeared.

KlutzyDraconequus · 28/10/2018 23:10

Looks like it's an O2 as causing the Censor bars.

Original poster
AGHHHH · 28/10/2018 22:59

This is bloody ridiculous.

OP posts:
Joboy · 28/10/2018 20:50

Back again

Original poster
AGHHHH · 28/10/2018 16:17

Same.

Hmm
OP posts:
BunnyCake · 28/10/2018 12:32

,

Black areas on mobile
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