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Original poster

unwanted PMs

4 replies

user546425732 · 30/07/2018 14:01

I have reported this to MNHQ and blocked the person but it's not working.

I am getting repeated personal questions from a user (who I suspect has two accounts) and they won't stop sending me the same questions over and over again. MNHQ haven't replied to my report.

Help please!

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MNHQ

MichaelMumsnet · 31/07/2018 15:23

TSSNCOP Wink

MNHQ

MichaelMumsnet · 31/07/2018 08:53

Hi @BIWI
I resolved user546425732's issue with the unwanted private messages and emailed them an update. And I reported the possible bug to our tech team.
M.

MNHQ

MichaelMumsnet · 30/07/2018 16:15

Hi @user546425732
I've emailed you about the unwanted PM issue.
M.

MNHQ

MichaelMumsnet · 30/07/2018 14:07

Hi @user546425732 and thanks for reporting. We'll look into this for you. In the meantime:

If you want to stop receiving PMs from a poster, you can block them by clicking on the red hand next to their name.

And if you'd like to block PMs altogether, we have a button under 'settings' in your PMs for you to do this.

Hope this helps,
M.

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