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37 replies

bigbluehouse · 05/07/2018 13:50

My iPhone app is keep showing I have unread replies on my threads but they've all been opened and read. Next time the app opens they're highlighted as unread again

OP posts:
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PerverseConverse · 22/08/2018 20:53

This has happened a lot to me today. What's going on? Also on an iPhone.

RebelRogue · 08/08/2018 16:07

Giving it a go. Looks good so far.

TimMumsnet · 08/08/2018 14:12

Oops, that link is broken, try this:

itunes.apple.com/gb/app/mumsnet-talk/id437769914?mt=8

TimMumsnet · 08/08/2018 14:10

Talk iOS app users, we have a fix for read threads! 🤩

We've rebuilt the way the app shows there are new posts on a thread, and so far it's looking good. Try out the update on <a class="break-all" href="http://go.mumsnet.com/?xs=1&id=470X1554755&url=bit.ly/mumsnettalk" target="_blank">the App Store, and let us know how it goes.

ErrolTheDragon · 26/07/2018 14:14

I know nobody has posted as the number of replies is the same,

The issue is exacerbated by the separate irritation that the thread count only works to 99 then it's ...
I've just checked this still applies if I set the my preferred reading size smaller. Surely that's shouldn't be hard to fix?

TimMumsnet · 26/07/2018 11:38

Hey guys, thanks for raising this - we're working on a different fix right now that should perform better than previous fixes. I'm hoping on a release next week or the following week.

Thanks for your patience! In the short term, if it's really irritating, you can delete and reinstall the app here, which will fix it for the first 400 threads you open.

LornaMumsnet · 26/07/2018 11:33

Hi all

No updates yet but we've given this another nudge. Hoping to have more info soon. Flowers

Emus · 26/07/2018 07:34

I've updated my OS too but it's still happening on the app!

ErrolTheDragon · 21/07/2018 20:43

I've just updated to iOS 11.4.1

ErrolTheDragon · 21/07/2018 20:32

It's on the iPad app too.

FedUpWithBriiiiiick · 21/07/2018 20:29

Any update on a fix, @FlissMumsnet?

Emus · 20/07/2018 17:34

I've just searched to see if there is a post about this because I've been having the same issue too - really annoying as I know nobody has posted as the number of replies is the same, yet it's highlighted as unread!

I am using the app on my iPhone with OS11.4 (haven't yet updated to the latest version - 11.4-1).

polkadotpixie · 18/07/2018 10:26

Mine does this too, so annoying!

I'm also on the iPhone app

Qcumber · 18/07/2018 10:14

Yep the app x

WeAreGerbil · 15/07/2018 17:20

Yes iPhone app, it only happens with some threads for me, not all.

margotsdevil · 15/07/2018 17:16

I get the same on the iPhone app - but not all the time. It's like it refreshes every few days and all the threads look like they have unreadable but don't.

FlissMumsnet · 15/07/2018 16:49

Hi There Qcumber , FedUpWithBriiiiiick & WeAreGerbil

We're really sorry to hear you're having trouble with this too. Can we just confirm you're all on the iphone app?

We've chased our Tech lot now so we're hoping to update you in the next couple days. Thanks for being patient with us Cake

FedUpWithBriiiiiick · 15/07/2018 11:45

It's the I'm Watching as well as the I'm On.

FedUpWithBriiiiiick · 15/07/2018 11:44

I'm getting this too. Very annoying! iPhone app.

WeAreGerbil · 15/07/2018 11:43

Still happening to me too!

Qcumber · 14/07/2018 22:29

Yeah it's really annoying 😩

bigbluehouse · 14/07/2018 22:02

Sorry I didn't realise you replied (because they're all marked unread)

It's the iPhone app. All up to date. I don't use other devices so no idea

But it's still happening but to majority of threads I'm involved in now, rather than just one

OP posts:
Qcumber · 14/07/2018 21:41

Still doing it...

Qcumber · 07/07/2018 19:24

I'm on the app

FlissMumsnet · 07/07/2018 14:37

...ignore the part about device. Clearly we should've RTFT!

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