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“The webpage was reloaded because a problem occurred”

58 replies

Aridane · 30/06/2018 09:22

For the last couple of weeks, when using Mumsnet on iPad (not app) I get a glitch with the above message. It causes me to be automatic logged out and Imhave to log in all over again.

Anyone else having this or is a problem confined to my iPad?

Not having this on any other website

OP posts:
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EveLastNight · 20/01/2019 10:02

This happens all the time on my iPad on Safari. I thought it was because it was an old ipad (iPad 4). Interesting to hear other people experience the same. No problems on Chrome on Android so obviously isn't a connection issue.

HebeMumsnet · 19/01/2019 11:57

Sorry to hear this is a problem again. We've raised it with Tech and will let you know as soon as we hear anything.

WitsEnding · 19/01/2019 08:14

Getting worse again. Can't read long threads on iPad because the webpage constantly reloads before I get to the bottom. Also happens with the local newspaper - too many ads and pop Ups?

junglie · 16/01/2019 07:39

Also happens to me. Not on any other sites. Very frustrating when your in the middle of reading something and the page just disappears. I'm on an iPad through google.

Aridane · 16/01/2019 07:29

Well - small update from my end.

This doesn't seem to be happening as much in the last couple of weeks.

Mum sent almost usable on iPad!!

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Grace212 · 23/12/2018 09:58

ah, I'm not the only one
MN has become unusable on my ipad but I thought it was because it's so old - it no longer supports updates, but everything else works as usual.

LilyMumsnet · 23/12/2018 09:55

Hi folks

We are really sorry but sadly, no updates here.

We've been unable to replicate the issue our end and until we do that, we're not able to find a fix.

We'll keep trying and in the meantime, please do let us know of any developments.

pipandposy · 21/12/2018 11:42

Thanks Aridane.

I'm having the same problem. Only on mumsnet (the website using safari on an iPad). I haven't updated to the latest iOS because the last time I did that once my iPad reached a couple of years old it made it more or less unusable and I'm only having a problem with this site.

Aridane · 20/12/2018 21:41

Bumping!

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AnyaMumsnet · 05/12/2018 10:30

Hi there everyone,

We're really sorry for the slow updates with this, but as far as we know, we still can't figure out what might be wrong.

We are chasing it again, in case there's been any progress - we'll let you know if so.

Aridane · 05/12/2018 07:46

Come on, @MNHQ!

(I think I am going to win the prize for the longest period for an unanswered post on Site Stuff Grin).

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CatAndMice · 04/12/2018 20:23

Only on mums net. Not any other sites

CatAndMice · 04/12/2018 20:22

Taken me ages to be able to post this. Page keeps reloading.

iPad safari.

Site unusable on iPad. Again. Bet it’s ads. Again.

Aridane · 02/12/2018 19:48

Any update, MNHQ?

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FadedRed · 21/11/2018 16:43

Totally unuseable on iPad again since Monday, so back to using my phone.

NanTheWiser · 21/11/2018 12:15

It's really bad for me today - iPad and Safari.

WTFIsAGleepglorp · 18/11/2018 00:32

I get this every time I go to MN.

It only happens on MN (website, not app)

“The webpage was reloaded because a problem occurred”
Aridane · 17/11/2018 23:43

That’sOK, Caroline !!

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Aridane · 17/11/2018 23:42

I’ve got a new iPad so don’t think it’s down to iPad or iOS

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WontonSoupForTheSoul · 17/11/2018 22:17

I find this happens for me on MN and other sites when I haven’t updated the latest iOS and it’s been available for a while. I’ve always assumed it’s Apple’s way to force encourage me to update.

CarolineMumsnet · 17/11/2018 22:14

So

Firstly - Blush
Secondly - apologies for leaving you here talking amongst yourselves for so long.
Thirdly - Cake or Gin. Heck, please take both.

We're so sorry you're still having to put up with this, and just to add to your woes I don't think we're going to be able to get to the bottom of this tonight now. Leave it with us, and we will (we will, I tell you) get back to you here quick smart.

Thank you for your patience Flowers

pastabest · 17/11/2018 20:31

Just to add I also have this happen quite a bit, last week was particularly bad.

I also find it crashes a lot when I'm trying to respond to threads.

also on (an elderly) IPad and safari.

Aridane · 17/11/2018 20:27

Yes, only on MN and only on safari

I think MNHQ are ignoring me!!! Sad

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FadedRed · 16/11/2018 12:13

I get this all the time, but only on MN. On Safari on iPad, doesn't happen on my phone though. I've only been able to use the iPad again for the past week, after a couple of months of the constantly freezing/not loading issue.

Aridane · 16/11/2018 12:07

Any update on this, Esther?

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